Levi's is a historic brand and this store has been here years. Today was the perfect temperature to wear my soft black Levi's jacket. It has a velvet feel to the material. The photos don't really show the deep black color of the fabric. This jacket has all the pockets I love and definitely my favorite style. I wish it was jacket weather all year long. I've worn Levi's brand jeans and jackets since the 1950's as a child. If you're in the neighborhood check out this Levi's store. Their clothes last years! Is this the kind of review you're talking about Coach?? read more

Levi’s Store - Better hurry to buy your Levi's wardrobe. They're made in China. 05/16/25 - Men's Clothing Near Me - New York, New York

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Too expensive for me. But the variety of clothing was great and the staff was nice and helpful and the store setup was well done.

Terrible customer service! I purchased jeans for my daughter early for Xmas. They were the wrong size and now Levi's won't let me exchange them or give a store credit. Not even looking for a refund. Shady!!! read more

I used to consider Levi's to be top notch in terms of quality. However, after buying a pair of jeans the other day, the flimsy zipper pull came off on the second day and one of the snaps fell off the pockets. I remember they used to use really good zippers back in the day. But now I guess they've gone cheaper to give them a better profit margin. What a shame. read more

Levi’s Store - Broken zipper on jeans - Men's Clothing Near Me - New York, New York

Husband needed some new jeans while on our trip. The staff were helpful in finding the right size and fit for his body. They had a few options that worked well for him. The price was a little high, but the jeans are good quality. read more

Great sevice...went agai toda...every time I go ther....every body...is on point....the gentleman at the door was very helpful Curtis...was his name... read more

I came here on a weekend. I found the store well-organized, clean, and had ample dressing rooms (which is absolutely not true of every clothing store in midtown). I found jeans I liked but couldn't find my size. A very helpful and nice associate used the digital system, which said the size should be in stock but as soon as he realized the digital system was wrong (Levi's fault but not this specific employee's fault), he offered to order the right jeans and ship them to me with no shipping fees and a 20% discount for having to wait. I really appreciated his help. read more

Massive store, multiple floors, no restroom. Buy $500+ jeans and a place for a 4 year old to use the bathroom? No? Good by to my business.

Ok let me start with saying this store is super clean and everyone was so sweet from the greeter to the person in the register BUT I had the pleasure of being help by Emily she was so sweet , funny and beyond helpful. She took us all over the store showing us and recommending us her favorite jeans. She has the cutes shirt on I could help but to take a picture. If you have time please stop by Levi's and get some basic t shirts they are the best. Thank you again Emily you were so kind and made my experience one of a kind. read more

Levi’s Store - Men's Clothing Near Me - New York, New York

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E walked into the Levi's store at 6:50 pm knowing they closed at 8:00 pm. We were shopping when an employee walked up to us and told us they were closing and we had to leave. We put our stuff down and started to walk out the door and they had posted some one at the door turning people away. Unbelievable! read more

Levi’s Store - Men's Clothing Near Me - New York, New York

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Quiet a pleasant experience- although given the location I wish there were more unique items that obviously bring a higher price

Nice big store with helpful staff. Plenty of inventory to look through. Big selection and great location. I recommend to stop here if ur in Times Square. They have more then jeans to look at. read more

First impressions... What. A. Mess. Second impressions... What. A. Mess. And. How. Rude. Third impressions... Let's leave. That was the experience we had in this Levi's location. My husband was stoked to dip into this location to try on different pairs of pants, but there was no cleanliness or order. Granted... the entire day had passed before we stopped in at 8 p.m. but that shouldn't have prevented the sales associates (who were a plenty but far from doing actual ordering) from doing organizing. There didn't seem to be a master plan for the layout in the store, and overall, the selection wasn't nearly what I would have thought it to be BUT it could have been that the selection was tossed in the giant stack of jeans that weren't even put away. I think this store would probably be a great addition to the Levi's stores, but it would need more maintaining in order for it to even begin being useful to patrons. Wouldn't mark this store worth it to try when you're in the area. read more

I've never been on a store with such rude employees. I love Levi's clothes but now I know to never visit this store again.

I was in the store, but they didn't have my size 36x30 which I found weird. Also management isn't very helpful either didn't Ofer any help locating another pair. After I located another style pair didn't care about that. THANKS LEVIS Store. read more

The store was clean and well organized and the staff was extremely nice and very helpful. There were plenty of fitting rooms. I interacted with several employees and they all were extremely pleasant and helpful. They really made my shopping experience fun. read more

Seriously the best service I ever had in a store. People left and right popping out of everywhere offering to help. "What size? I'll find that for you". Downstairs same thing. Brought some tshirts. read more

Because of the location, I try not to come here often, but it's pretty close to my jobs, so I stumble in here often. NOTE : They always have "sales" Just so you know almost all the clothing in the store is at least $10 more than online. The sale is about the same as the online price, so there isn't much of a deal. The Levi's you buy from Levi's are different than the ones you buy at Sears, just an FYI. Gone are the days of the same thing being offered at the same place for cheaper. The service is usually friendly, although when someone was helping me, another employee ran over and watched me move things...because I'm going to steal with no big bag to put anything in. The person who helped me recently (Supreme) was really great and I walked out with 2 pairs of pants ( I didn't really need!!! But needed). I find this location more than the others (especially the 34th street one, yuck) usually has my size and not just one pair. It' super touristy though and I hate coming in here. The prices are more than online (but for some reason online jeans are smaller) and the deals aren't the same. The stores sale section beats online's by a mile. If you do need to do an online return, make sure you have your receipt and invoice because it's a big pain in the butt if not. read more

I had a horrible experience at this location. the best thing about this location is how I was greeted walking in at leaving the store. the cashier at the register closest to the fitting rooms is extremely rude. I said hello four times before being greeted while I stood at the register ignored. After my transaction the cashier then warmly greeted the next customer. BE WEARY OF THIS LOCATION read more

While on vacation we stopped in because I wanted to get a new pair of wedgie fit jeans. After not seeing the jeans that I was looking for I asked the worker who was standing next to me if they were sold at this location. She didn't even look at me while stating they don't carry them here. I'm not sure if she was having an off day but she wasn't helping anyone or asking the people shopping if they needed assistance. Overall she was not helpful or friendly. For this reason I'm giving the store 3 stars, I'll continue to shop online. I can do without poor customer service. read more

Levi's have always carried amazing products but I usually prefer to shop online because the employees in store can be overbearing. I was pleasantly surprised that all the employees at this location were helpful but chill and knew when to just let me shop. As well, they had multiple check out stations which made it so easy to get in and get out. Great experience! read more

Being in Times Square I was reluctant to go in the store as I was expecting to see stupid tourist prices and a closet like store arrangement. I was glad I was wrong. They had some good sale prices, the staff were helpful and it wasn't crowded at all! I ended up picking up a pair of jeans for 50% off. read more

Customer Service is everything here. I feel like the employees are paid on commission they was they interact with you. Love this place. Its a must stop every time I'm in the city. Got a nice rain coat for the L.O. It was on sale with an additional 30% off. Cant complain! read more

Touristic shop with everything from Levi's you will ever need. If you are Levi's fan you can't go wrong with this one. Otherwise if you are just shopping around you can find Levi's much cheaper for example from Marshall's or TJ Maxx. read more

I came to return Stuff on Black Friday, so that was my bad. The place was crazed, with long lines to pay, and only one cashier doing returns. Still, they move pretty efficiently. The store in Times Square is also huge, which is nice, much bigger than in soho or Santa Monica. read more

big fan. they have all of the styles, washes and cuts. The staff is friendly and they have huge fitting rooms. For a place that does such volume of business, I have rarely had to wait for a fitting room. They have by far the largest selection of any levis store (probably in the country) On top of all that, they have good sales as well. Good stuff. read more

We visited this store a fee days ago, and had the worst experience u could have in a professionel store like this! The staff was more interessted in folding shirts and joking with other staff members, than helping costumers like us! We needed help with sizes and the Young man we asked, didnt really bother to help! We felt like we were in his Way, and we Will never come back to this place again! We decided to go to Macy's and here we found, the exact same jeans 40-50 dollars cheaper and the staff here, were so Nice and very helpfull! read more

Oh yeah! they had exactly what i was looking for, Macys didnt have it when i stopped by over the weekend. But beware, its totally swamped with tourists and packed. I know, I kniw, you say, but you are in Times Sq. But I just dont have the time ti stand in a 10 min line behind tourists from Portugal, giving recommendations for restaurants for dinner in the area. I mean, WTF is Yelp for!?!? read more

Perhaps the worst levis store i visited. I used to like this branch and have bought a dozen items a year in this branch. But one staff ( slim, tall, african-american) is so annoying who told me i should not unfold the shirts and just tell him the size because he needs to fold it back. Very unprofessional, bad customer service. After being a solid customer in this branch ill never ever come back on this branch again and will discourage everyone i know. read more

Don't be fooled. This is a tourist trap. I checked out a pair of Levi's 514 jeans and they were asking 78.00 bucks. You can get them from J. C Pennys for $40! So stay away and leave this store to tourists who don't know any better. read more

Very nice store but unfortunately they did not have my size for the jeans I wanted. The staff was very helpful and was well organized

Recently there was a mass shooting scare in time square. It was actually a backfiring motorcycle but the panic was real. People stampeded down the street and into the store. The staff here though took control of the situation helped us to the emergency exits and kept everyone calm. Truly great job. read more

Worst customer service ever. I went in to return some jeans I bought online. The website states I just need the original shipping info and the card I purchased it on, which I had. I go in, only for them to tell me they can't do it without a photo ID because "we can't prove it's you", even though they are just returning it to the original card. I had utility bills, etc, in my bag, abd was actually wearing the jacket I purchased on the same order, but they didn't care. The original customer service woman at least offered me a code to ship them back for free. The manager couldn't care less, and just said "online and the stores don't communicate well." read more

This is one of the nicest Levi's stores I've ever visited, and I was very surprised given the amount of traffic that probably hits this location because it is smack dab in the middle of Times Square. The location is huge but very well organized and clean. The staff is very helpful and the layout of the store makes it easy to navigate as a customer. I actually visited twice during my 3 day trip in New York, and both times were great. read more

This store is a tourist trap. I purchased Vintage Jeans for $260.00 of the shrink-to-fit variety. I was assured by both a sales associate and an assistant manager they could be returned if they did not fit after being washed. One week later, with the original receipt, he store manager (Jerrod??) refused to accept a return or give me a refund. He was rude and declined to provide a full name or contact phone number. I called Levi's On-line customer service. They claim to have no connection with any individual store. The "satisfaction guarantee" is pure baloney. Buyer Beware! read more

The particular jeans I tried on didn't work for me, but I am sure if I had more time I could have found a great pair. The inside of the store reminded me of being in Abercrombie - low lighting, loud music, and merchandise everywhere you turn, not exactly my taste, but it was fine. I must say though the service was excellent! The staff was knowledgeable and friendly! I might even go to Time Square again (I personally think its one of the worst places on earth even though I am a New Yorker), just to go to this store. read more

It's Levi's. It's time square. Good quality over priced jeans. Friendly sales people. If I still lived here it wouldn't be my go to for jeans, but I'm glad it was there when I needed it. read more

As a rule, I don't go to Times Square unless I'm headed for a theatre and can avoid the crowds. But I really needed new jeans and nothing ever fits, and I heard about Levi's fitting system, and there is such a toss up between Soho and Times Square on the weekends, that I figured this store might be more manageable. And, wow. The jeans are fine, they fit, they cost (much!) less than $100. But the service was freakin awesome. The service was really great with all the people I spoke to. This one employee, Angel, kept bringing me stuff to try on, walking around the store with me, suggesting things. You must go there and get Angel to help you posthaste! read more

What happen when you can't find something? You get directions. I decided to call to get mines on the phone. Not once but twice I called. the first time blshe have gotten really rude by not just putting me on hold to talk to someone else but didn't even say anything about being put on hold. Due to her I had to repeat myself. I called the second time to get her name because I did not get her name. Since I have gotten her name I talked to the manage who at first didn't even look like store manager I took a wild guess out of the employees that worked there. He said he will talk to her. If he did only God will know. Plus they over price there clothes. Why get a pair of 501 on which they didn't even carry that type of Jeans for more when you can go to another store were the traffic of business being mad is lower to that of time squares!!!! read more

I went to this store during my lunch break. The entire staff was very helpful, polite, helpful and courteous. I was looking for 504's and they didn't have them in my size. So, the staff reconnmended the %)$ commuter jeans in my size. I bought two pair at 30% off. I will definately go back to this store. read more