From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

This is my first time using SoCal steam clean and I'm now a 100% loyal customer. My tech was…read moreastonishing. He was very sweet, kind and I felt immediately comfortable and safe in his presence. My furniture looks fantastic, they did a thorough job cleaned up after themselves perfectly. I'll be back.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

Great quality, response time and fair pricing! Would highly recommend to anyone. Albert and Nathan…read moreare a great team and provide daily updates on the project.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

Moses at Green Planet was great to deal with on our restoration service…read more He always returned calls and kept me informed in every step of the process. The crew was extremely hard working and the price is fair. I will definitely recommend to others!!

Restored my house better than the original. Excellent company to repair damaged by flood. Quality…read morework and got done in minimal time. Very impressive!

I recently worked with Ely Rubin and his team to handle a remodel after a flood in my home and I…read morecouldn't be more impressed with their work. From start to finish, Ely was professional, communicative, and incredibly kind and caring. His team was efficient and great to have around. They were all great- special shout out to Mario for always going above and beyond! The remodel turned out great and the entire process was handled with care and attention to detail. It's rare to find a contractor who is both highly skilled and great to work with and cares about you and your home like it's their own. This is exactly what you will get with Ely. I highly recommend him and his team for any project.

​I cannot recommend Mighty Dry highly enough. From start to finish, Giovanni, Jose, and Deliel were…read moreabsolutely impeccable. ​Restoration work is inherently stressful, but this team made the process as smooth as possible. I have a special needs daughter at home, and I was concerned about the disruption, but these guys were true gentlemen. They were incredibly professional, easy to work around, and showed a level of respect and care for our family's needs that you don't often see. ​If you're looking for a company that is not only skilled at their craft but also thoughtful and professional, look no further than this crew. ​5/5 Stars.

Eddie is our project manager who arranged the whole process of damage control from an unknown leak…read moresource. He provided an estimate, but he said he will work with my insurance company. The next day (Saturday), he sent out a crew: Giovanni, Nate, and Angel, who arrived on time (early) and ready to work! Giovanni explained the process, and showed me the meter readings where everything was wet inside the walls. He answered questions and relived some of my stress, not knowing how long this process may take. Angel, Nate, and Giovanni started the process of laying down the floor protectors, barriers, and the machine drying equipment. They removed cabinets, drywall and they were careful. They are hard workers, and they there almost 7 hours making sure everything was perfect before they left. They are a great team who you can trust with your house! Thank you

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

You know the drill, or maybe not....your home is completely flooded, who do you call....well, first…read moreturn off the water, then call Fusion Flood and Fire. My wonderful plumber, Ronnie Hayes (858-282-7013) suggested Fusion Flood for my home renovation needs. I COULD NOT BE IN BETTER HANDS! They are taking care of everything and coordinating with the insurance/adjustor. There are SO MANY working parts to complete, it is mind-numbing...but working with Project Coordinator, Matt Silva, I am in confident hands! I have a 40-year-old home and, take it from me, start replacing old parts NOW...a $20.00 hose under the sink caused $40K in damage! I am in a hotel now, for 4 weeks, and most of my home is packed out to a storage facility ....this is hell on earth, may it never happen to you!

I am extremely disappointed with the lack of accountability and the disorganized nature of this…read morecompany's billing process. After being sold on an extensive list of services, the actual work required after drywall removal was only a fraction of the original quote. This company over-promised services that were ultimately deemed unnecessary. The company is attempting to hold me to an initial estimate for equipment and days of service that were never actually utilized. Despite the assessment proving a smaller scope of work was needed, they have refused to adjust the billing, essentially charging me for 'phantom' services. Most concerning, however, is the "documentation" provided to justify the work. I was sent a timeline of photos that supposedly showed the progress in my home, but the pictures were of "someone else's house." While my only issue was a fire sprinkler leak in the living room ceiling, they provided photos of a water heater leak in the garage. I have to say the technician that did the work was very professional and friendly. I understand that mistakes can be made, but to bill the homeowner for services that were not needed or unrelated is unscrupulous. I have been incredibly patient, reaching out every two weeks via call and text to get an accurate, updated invoice. Every time, I am brushed off with vague promises that they are "working on it" or "looking into it." It has been weeks without a resolution. I expected professional service and honest documentation, but instead, I've been met with administrative problems and a refusal to correct the bill. I would strongly advise looking elsewhere for a restoration company that values accuracy and communication 5-14-26 Fusion reached out to me and finally was able to work with me on the billing issue.