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    Fusion Flood and Fire

    4.1 (76 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    Services - Fusion Flood and Fire

    Damage restoration

    Fusion Flood and Fire Photos

    Recommended Reviews - Fusion Flood and Fire

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    Reviews With Photos

    Fusion wanted about $5,000 for drying 2 ft by 2 ft of drywall.  They are not willing to work with me based on the original quote.

    I am extremely disappointed with the lack of accountability and the disorganized nature of this company's billing process. After being sold on an extensive list of services, the actual work required after drywall removal was only a fraction of the original quote. This company over-promised services that were ultimately deemed unnecessary. The company is attempting to hold me to an initial estimate for equipment and days of service that were never actually utilized. Despite the assessment proving a smaller scope of work was needed, they have refused to adjust the billing, essentially charging me for 'phantom' services. Most concerning, however, is the "documentation" provided to justify the work. I was sent a timeline of photos that supposedly showed the progress in my home, but the pictures were of "someone else's house." While my only issue was a fire sprinkler leak in the living room ceiling, they provided photos of a water heater leak in the garage. I have to say the technician that did the work was very professional and friendly. I understand that mistakes can be made, but to bill the homeowner for services that were not needed or unrelated is unscrupulous. I have been incredibly patient, reaching out every two weeks via call and text to get an accurate, updated invoice. Every time, I am brushed off with vague promises that they are "working on it" or "looking into it." It has been weeks without a resolution. I expected professional service and honest documentation, but instead, I've been met with administrative problems and a refusal to correct the bill. I would strongly advise looking elsewhere for a restoration company that values accuracy and communication 5-14-26 Fusion reached out to me and finally was able to work with me on the billing issue.

    Chris H.

    The owner of the company reached out to me and got things back on track. Once again I want to say that Alfonso and also Santiago are incredibly diligent and professional workers. They clearly take pride in what they do and are a credit to the company. Every business owner would dream of having employees like these two guys. The job is still in progress but I'm now more satisfied with the path we're on and feel like I'm receiving much better service.

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    28 days ago

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    4 months ago

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    6 days ago

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    2 months ago

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    20 days ago

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    17 days ago

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    10 months ago

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    10 months ago

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    4 months ago

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    2 months ago

    Adrian and Santos were amazing! They came out quickly, answered all our questions, and got things moving. I'd recommend them to anyone!

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    2 years ago

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    7 months ago

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    6 months ago

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    1 year ago

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    4 months ago

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    2 years ago

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    1 year ago

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    7 months ago

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    1 year ago

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    1 year ago

    Luis was very kind, knowledgeable, and professional. I highly recommend this company.

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    2 years ago

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    2 years ago

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    2 years ago

    They gave us a clear and reasonable estimate. They didn't charge us more even though they kept fans there longer than they had estimated.

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    9 months ago

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    Page 1 of 2

    Ask the Community - Fusion Flood and Fire

    Review Highlights - Fusion Flood and Fire

    Nick and his crew made a very stressful situation a little bit more palatable I would highly recommend!!!

    Mentioned in 9 reviews

    Read more highlights

    Swift Restoration - San Diego water mitigation and mold removal specialist

    Swift Restoration

    (175 reviews)

    Clairemont

    If you're reading this you're probably in a stressful situation with water damage and you are…read morelooking at many of the water damage restoration companies here on Yelp. Go ahead and stop looking around now, because Swift is the best. I had a failed wax ring from my upstairs toilet leak water into my downstairs kitchen, and I got 6 different quotes for mold remediation and restoration. Nate from Swift Restoration was one of the only ones to not exaggerate the scope of what needed to be fixed, which put my mind at ease. Marco, the technician who demoed the water damaged parts of my kitchen, was extremely professional and did an amazing job securing the work area, even making sure that my cat did not escape as he was going in and out of the front door. I have vintage cabinets and light fixtures that I wanted to keep intact if possible, and Marco was able to do this no problem. I ended up staying with Swift for the restoration part of the job, and they did incredible work. The cabinets and ceiling look better than ever and like nothing happened. They were able to work with my budget without compromising on quality. Shoutout to Victor for an incredible job, this man is a construction master and he finished the restoration job faster than we anticipated while still doing solid work. Ian, the company owner, was available through the whole process to answer any questions I had and make sure that I was happy with the results. That is a level of customer service that is rare nowadays and I am grateful to everyone at the Swift team for taking the stress and worry out of my water damage restoration problem.

    Ian called me the same morning I requested services. I could immediately tell that he is genuine…read moreand trustworthy while we discussed my issue over the phone. Give Ian a call if you ever have mold issues!

    Green Planet Restoration - San Diego - Started new tile shower

    Green Planet Restoration - San Diego

    (30 reviews)

    We recently had water damage and used this restoration company, honestly one of the best service…read moreexperiences we have had! The work was done by Moses cleanly and our space looks brand new again. Highly recommended to anyone dealing with an emergency situation.

    It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

    So Cal Flood - Removed wood paneling in an entire room from top to bottom

    So Cal Flood

    (67 reviews)

    Middletown

    The most honest company that we dealt with in this whole situation. They not only are quick to get…read moreout there and inspect but took care of everything in a timely manner. We've never had to hire a restoration company so we were dealing with multiple companies providing inspections and quotes but none compared to So Cal Flood. Will recommend them to any family and friends and that may end up in an unfortunate water leak situation.

    In January 2026, I had a water leak coming from the upstairs unit downstairs into my master…read morebathroom of 50 sf. It was a small leak, trickling down from my light fixture. I told the neighbor right away, and she stopped using her shower until we could fix the problem. I filed a claim with my insurance... This company did a moisture test, dropped off one dehumidifier, and three air movers/fans. Then, they picked them up a week later. That is all they did. $7407.82?!? I would just say, PLEASE, PLEASE, think twice about letting your insurance (Homesite/AFICS) pick the contractors and handle the invoices. Once they pay the maximum allowed, they will wash their hands of it and will not help if you have questions regarding discrepancies with the invoices. If I had not been stuck with the remaining balances due, I would have never asked to see the billing estimates, and never would've noticed all of the inflated charges. My biggest gripe here is, do not charge for items or services that were not installed or completed, regardless if the insurance pays or if the homeowner pays out of pocket . Honesty and integrity are important. I will post the estimates and pictures here. I am filing a complaint with the Better Business Bureau as well.

    Fusion Flood and Fire - damagerestoration - Updated May 2026

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