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    Advanced Heating & Air Conditioning

    4.8 (276 reviews)
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    Melissa C.

    Thank you for your response. I also want to clarify a few things. I already paid for the annual maintenance, which includes the technician's time, experience, and diagnosis that's exactly what the maintenance fee is for. [[HIGHLIGHT]]On our phone call yesterday, you mentioned you didn't feel like bringing the filters I already paid for because of my review.[[ENDHIGHLIGHT]] And even though your technician didn't finish the maintenance service, I've decided to leave things as they are. But I absolutely would not recommend your business to anyone else. [[HIGHLIGHT]]When you called me, it wasn't about making things right, it was simply: take down the review, I'll take my part back, and we go our separate ways.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And now in your response here, you're saying you'll "always be here if I need assistance in the future"? That just feels insincere.[[ENDHIGHLIGHT]] Also, you mention that the value comes from training and experience to know what's wrong and why. Again, that's what the annual maintenance fee covers, which I already paid. Your technician told me the part wasn't working and that he couldn't finish. There was no breakdown. I was simply told the part cost $325. That is not transparency. (The part is $15 on amazon for anyone reading this, do your own research). I stand by my review so that future customers can make informed decisions, just like I would want for myself.

    The new unit is on the left and the other unit, that may require replacement,  is on the right. If you can believe it, both are 3 ton units.

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    1 month ago

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    Steve S.

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    19 days ago

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    25 days ago

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    Crystal A.

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    2 months ago

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    Steve S.

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    2 months ago

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    Steve S.

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    1 year ago

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    Steve S.

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    1 year ago

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    7 months ago

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    5 months ago

    Fair pricing. Professional, friendly prompt service. Highly recommend. Offers good options in pricing. Very knowledgeable

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    1 year ago

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    1 year ago

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    1 year ago

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    Steve S.

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    1 year ago

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    Steve S.

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    1 year ago

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    Steve S.

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    1 year ago

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    2 years ago

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    Steve S.

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    11 months ago

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    1 year ago

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    1 year ago

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    Photo of Natalie P.
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    2 years ago

    Very knowledgeable and professional. Easy to book with and punctual. Would recommend services

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    Steve S.

    We appreciate your feedback! Thank you Natalie.

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    2 years ago

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    Steve S.

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    1 year ago

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    1 year ago

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    2 years ago

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    Steve S.

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    1 year ago

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    Steve S.

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    2 years ago

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    Steve S.

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    2 years ago

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    Steve S.

    Thank you Lia for the excellent review!

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    1 year ago

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    3 years ago

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    Steve S.

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    2 years ago

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    Steve S.

    We appreciate your excellent feedback. So happy we could help out!

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    2 years ago

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    Steve S.

    Thank you Kathleen, we appreciate you!

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    3 years ago

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    Steve S.

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    1 year ago

    I used this company to put in an air conditioning unit in my home. I was very happy with the service.

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    2 years ago

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    1 year ago

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    1 year ago

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    Steve S.

    Thank you for your amazing review we appreciate our customers.

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    2 years ago

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    Steve S.

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    2 years ago

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    2 years ago

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    Page 1 of 7

    Ask the Community - Advanced Heating & Air Conditioning

    Review Highlights - Advanced Heating & Air Conditioning

    More importantly, Danny's friendly demeanor and straightforward honesty immediately inspired confidence.

    Mentioned in 41 reviews

    Read more highlights

    Integrity Air Heating & Cooling Specialist

    Integrity Air Heating & Cooling Specialist

    4.7
    (183 reviews)

    Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

    I rarely write negative reviews, but I felt compelled to share this experience so others can make…read morean informed decision. The fan on our outdoor A/C condenser stopped spinning. After doing some research and consulting ChatGPT to better understand the symptoms, I concluded that the most likely cause was a failed dual-run capacitor. I also watched several YouTube videos showing that replacing the capacitor is generally a relatively simple repair. Although I considered replacing it myself, I decided it would be better to pay a reputable HVAC company to confirm the diagnosis and perform the repair. My wife spoke with a friend who highly recommended Integrity, describing the company as honest and trustworthy. Based on that recommendation and the company's excellent reviews, I scheduled a service call and agreed to pay the $125 diagnostic fee. The technician, Josh, arrived, and I explained that the condenser was operating but the fan was not spinning. I also told him that I suspected the capacitor had failed. Josh retrieved a test capacitor from his truck, disconnected the leads from the existing capacitor, and connected them to his test part. The entire process took about ten minutes. When he restored power, the condenser fan immediately began spinning. At that point, I was genuinely impressed. His quick test appeared to confirm exactly what I had suspected: the capacitor had failed. Since replacement capacitors generally retail for around $20, I assumed the repair would involve installing a new capacitor, with a reasonable markup for the part, labor, expertise, and company overhead. Instead, Josh listened to the fan and commented that it did not sound very good and appeared to wobble slightly. He then returned to his truck to prepare several repair options. He remained in the truck for what seemed like an unusually long time for what I believed was a straightforward capacitor replacement. Eventually, I walked out and told him that the amount of time being spent preparing a plan made me concerned that this was about to become a lengthy and expensive repair. I explained that this was not what I was looking for. Josh said he would be finished in a few minutes, so I returned to wait. When he came back, the first option he presented was to replace the capacitor for approximately **$1,000**. He then began describing another option that included replacing the condenser fan motor. That repair would have added approximately **another $1,300-$1,600** to the bill, on top of the capacitor repair. At that point, I stopped him. I told him that I had researched the capacitor and understood it to be a part costing approximately $20. I directly asked whether I was mistaken in understanding that I was being quoted $1,000 to replace a roughly $20 part. Josh responded by asking whether I had gotten that information from ChatGPT. I told him that I could not justify spending $1,000 to replace such an inexpensive part, even allowing for labor, expertise, insurance, overhead, and a reasonable profit. At that point, the proposed price changed. Josh explained that the original estimate involved a higher-quality or premium part. He said that if I wanted a standard capacitor instead, the repair would cost approximately **$500**, with the $125 diagnostic fee applied toward that amount. Feeling somewhat relieved that the price had dropped from $1,000, I tentatively agreed. Josh then went to his truck to retrieve the standard capacitor. Fortunately for me, he did not have one available. We therefore scheduled a return visit for the following Monday. After Josh left, I replayed the entire interaction and became increasingly uncomfortable with how the visit had unfolded. The test capacitor had already demonstrated that replacing the failed capacitor allowed the fan to operate. Yet the initial proposal was approximately $1,000 for the capacitor replacement, followed by a substantially lower price only after I challenged the estimate. I also looked up replacement fan motors compatible with my condenser and found them listed on Amazon for approximately **$100-$300**. I understand that retail part prices do not include diagnosis, professional installation, warranties, company expenses, or profit. However, that comparison made the proposed additional charge of $1,300-$1,600 for the fan-motor replacement even more difficult for me to understand. Rather than wait until Monday, I went to Home Depot and purchased the correct capacitor for **$21**. After reviewing the replacement procedure again, I installed it myself in approximately ten minutes. The condenser fan immediately began spinning, and the air conditioner cooled our home normally, just as it had before the capacitor failed. I called the company and canceled the follow-up appointment. I want to emphasize that Josh was polite, personable, and easy to talk to throughout the visit.

    We Care Plumbing, Heating and Air

    We Care Plumbing, Heating and Air

    3.4
    (25 reviews)

    We recently had Arturo here to do service on our HVAC systems installed several years ago by We…read moreCare. He arrived when he said he would and was very helpful answering our questions and giving us ideas on how we could use our systems to the fullest extent. He took the time to explain what he was checking and hearing our concerns. We were impressed by his knowledge and professionalism. We will continue using We Care in the future. David and Cherri K.

    This is an update to an earlier review. After a complete customer service fiasco, and after…read morewaiting WEEKS (this appointment was made on JUNE 2-We Care stated it was the soonest opening they had) for my July 29 HVAC maintenance appointment (I am a long-time customer and pay the monthly "VIP Club" dues), after confirming my July 29 appointment, after ensuring my schedule was rearranged to allow me to be home all day, and after getting a text this morning stating today's appointment was on-they cancelled it. No go. After weeks of waiting for a basic HVAC appointment. After the owner who wanted "one more chance"...cancelled. Do NOT believe what their website states regarding the importance of maintenance and the benefits of their VIP Club. This is what they SAY: it is NOT what they do: "The We Care Plumbing, Heating, & Air VIP Club is a preventative maintenance agreement designed to provide award-winning home maintenance services at a lower cost, and with guaranteed responsiveness even in the busiest of seasons. When you are a member of the We Care Plumbing, Heating, & Air VIP Club, you will know that you are getting our best prices, our fastest response times, guaranteed services windows, and warranties not available to non-members. Not only do you get incredible whole-home maintenance, but there are also plenty more advantages for We Care Plumbing, Heating, & Air Club members. You'll enjoy front-of-the-line priority service during emergencies and hot weather, up to 30% savings on utility bills from proper annual maintenance, and help extend the lifetime of your equipment." Sure, you bet. You can't even honor an appointment that took me weeks to get. Unbelievable.

    Advanced Heating & Air Conditioning - hvac - Updated August 2026

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