Fair pricing. Professional, friendly prompt service. Highly recommend. Offers good options in…read morepricing. Very knowledgeable

Thank you for your response. I also want to clarify a few things. I already paid for the annual…read moremaintenance, which includes the technician's time, experience, and diagnosis that's exactly what the maintenance fee is for. On our phone call yesterday, you mentioned you didn't feel like bringing the filters I already paid for because of my review. And even though your technician didn't finish the maintenance service, I've decided to leave things as they are. But I absolutely would not recommend your business to anyone else. When you called me, it wasn't about making things right, it was simply: take down the review, I'll take my part back, and we go our separate ways. And now in your response here, you're saying you'll "always be here if I need assistance in the future"? That just feels insincere. Also, you mention that the value comes from training and experience to know what's wrong and why. Again, that's what the annual maintenance fee covers, which I already paid. Your technician told me the part wasn't working and that he couldn't finish. There was no breakdown. I was simply told the part cost $325. That is not transparency. (The part is $15 on amazon for anyone reading this, do your own research). I stand by my review so that future customers can make informed decisions, just like I would want for myself.

I rarely leave feedback, but this deserves to be said. Ken from Integrity Air Heating and Cooling…read morewent above and beyond. He arrived on time, was extremely professional, and still very personable. He inspected my heating system thoroughly and explained everything step by step in a way that was easy to understand. He made sure my system was safe, running well, and free of issues. He even changed my filters and took the time to answer every question. Good service is hard to find these days, but Ken reminded me that there are still people who take pride in doing quality work. Thank you, Ken -- I truly appreciate it!

Great and work! Josh and elijah did a wonderful job! Very compre check. I will be using them again.read more

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

DO NOT USE THIS COMPANY! We were asked to pay $165 for a guy to spend 5 minutes doing exactly what…read morewe already tried ourselves. Horrible attitude, didn't listen, no communication on pricing and clearly didn't care about actually fixing the problem. Toilet clogged again within 48 hours but their warranty is only 24 hours which is another reason I Do Not Recommend this company. Another plumber came out, actually took time to diagnose the issue, fixed it for less money, and we haven't had a problem since. Would never use this company again. Save your money and call someone else.

After thoroughly researching the bigger HVAC names serving the Oceanside-Vista-Carlsbad and greater…read moreSan Diego area, and after reading many disappointing reviews from unsatisfied customers, my attention turned to Butler Heating and Air, a company that seemed to stand out above the rest in terms of customer satisfaction. My long search for a reputable company to replace two 34yo HVAC systems that were original to the OHCC home we had just purchased was rewarded: Butler Heating and Air provided outstanding professional service at a fair price. James Butler, the business owner, and Marcus Broggan, his assistant, are to be commended for their customer-focused service, starting with the initial assessment of the project and the estimation of labor and materials costs, and concluding with the efficient and highly professional installation that demonstrated their long experience in the field. No high pressure sales tactics, no hidden pricing surprises, no up-selling shenanigans; just honest business practices that instill trust. We are quite pleased with our new HVAC systems, and I highly recommend Butler Heating and Air for any HVAC services that you may require.

Marcus was very professional and personable. He diagnosed the issue with my AC unit quickly,…read moreprovided a reasonable quote, and completed the work as promised. Thank you!

Great experience. Had a leak in our pressure regulator and they had Brian out here to fix it within…read morean hour of me calling. Brian was incredibly professional and walked me through how to handle some simple home maintenance to avoid future problems. 10/10 would recommend and will be contacting them for future repairs! Thank you!

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

Our technician Tony ("Silver Fox") was polite, knowledgeable and informed us with what needed to…read morebe done to our AC unit. With us being on a fixed income . . . he laid out all the options for needed repairs. He walked us through every step and made us feel so comfortable, so much so . . . we even signed up for the membership. We can't wait to see him again in six months Happy Customers Lydia and Renee

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

Cameron did an excellent job. The kind of work we expect to come from We Care. He also found that…read morewe had a bad air gap and a leaking, rusty garbage disposal which needed to be replaced due to his thoroughness. He was transparent and showed us a video of the additional hidden problems we had. We were very appreciative of the work that he did and we would recommend him and We Care to any of our family and friends as well!

I had we care come check my a/c and heater i was one of there customers that had a service contract…read morewith them they sent one of there technicians he came out of my attic were it's located to inform me that I need a new system $20k plus he new I couldn't go up the ladder I had just got out of the Hospitol he sent pictures of supposedly my system I called another a/c heater company who inspected my unit he said my unit was like new be ware of (we care plumbing )

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.

Update to owner's reply (screenshot attached): At no point…read morein my review did I claim the damage was major or minor. That is for the insurance adjuster to determine, not the business owner. The invoice shows the correct filter size was marked as installed, yet two undersized filters were actually used -- one of which was sucked into the unit. That isn't a "mistake," it's negligence. Posting this so the record stays accurate and you stay aware of negligence and blaming the consumer.

Five star service for Todd! After more than a few AC techs coming out to diagnose and suggest…read morerepairs or a brand new AC compressor unit Todd came out and properly communicated and educated and fixed the issue. his pricing was reasonable and work was completed timely within the day worked out so well that I hired him to come look at another AC unit that sounded old and needed work done but after some Education, he insisted the unit was working fine. It was just old. Did not charge me anything or even try to come up with any repairs, Todd thank you so much for your honesty. We will definitely be using you in the future and recommending to our friends and family.