Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

Fast, professional, and excellent price. They were able to replace my water heater the next day…read more Very respectful of property.

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.

Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

Had a leaky outdoor faucet. Came out and had it done in under an hour at a reasonable price with a…read more1 year warranty.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

We've been having a huge issue with smelling gas and what we thought was a water leak and Mark was…read moreextremely honest with us about what was going on. He told us things he *could* fix but would just be a money grab, and instead recommended fixing only the things that needed attention now. We can't recommend mark enough, and will be using him when it comes time for a bathroom remodel'

I was satisfied with the work they did. Had a water heater installed. They didn't try to upsell me…read moreand the price was fair.

5 stars indeed! Very professional and friendly…read more I would definitely recommend calling them if you have any plumbing problems.

Great service. Good work. Fair pricing- right in the middle. Quick response and communication…read more Appreciate that he was thorough and took the time to explain what was going on. Snaked my drain pipe and cleared out the roots.

Rob was excellent, the first to call, showed up exactly when he promised, stuck to his price quote,…read moreand quickly diagnosed that the issue with my condenser was just a burned wire, not the more expensive repair I expected. What impressed me most was his integrity. He reduced the price based on the actual issue, which showed major honesty and professionalism. That kind of integrity is rare. I would absolutely use Rob again and highly recommend him.

I needed my kitchen faucet changed out due to a leak and Robert @ Problem Solved Plumbing, AC &…read moreElectrical was outstanding. He was professional, knowledgeable, and took the time to explain everything before getting started. The work was done efficiently and with great attention to detail which told me that he truly cares about doing the job right! He showed up on time, had a great attitude, and made the whole experience stress free. These days It's hard to find reliable service like this now days! I highly recommend Robert if you want honest, quality work!

James and Jim (owner) were very responsive and patient with all my questions and taught me why some…read morethings weren't recommended and why they were with a water heater replacement. I didn't feel pressured at all to "close a sale" as I'm working with other projects at the same time for the house. Virgil was apart of the team that did the installation, he did a pristine job. I requested they install a storm collar on the roof for the water heater vent since it was missing from the previous home owner, and they installed and painted it to prevent rusting. I requested they also install the drain line from the drain pan to drain to the exterior of the house, which it wasn't before and only into the garage. They accommodated my requests, were patient, didn't upsell, and have transparent pricing on their website, no gimmicks. Great business model. They got me in touch with a general plumber for other plumbing needs, too. I highly recommend Water Heater Pros for everything water heater related.

The Water Heater Pros did an amazing job. From inquiry to invoice I am highly satisfied. They…read morereached out immediately, helped me understand the process and my options for installing a new water heater. Supported me as I'm out of state, worked with my tenants, arrived on time, worked quickly and was clean. I highly recommend. Very affordable pricing.

These guys are awesome! They truly seem to care about taking care of their customers. They are…read moresuper friendly and knowledgable. I need a new furdown unit and they were able to find one that would be compatible with my outside unit instead of needing to replace both. Thank you!!!! John Moore said I needed my entire system replaced and gave me a quote of $27,000. Completely absurd. H-Town's work will come in at 1/5 the price. Phew! Thank you Anthony and Billy! Also, I absolutely love that when I call them I get a real person answering the phone instead of an AI robot :))

We had an excellent experience with H-Town AC & Plumbing. After reaching out on Yelp, Mark, the…read moreowner, immediately contacted us, which really stood out. That level of responsiveness and customer care is rare. Jesus was the technician who came out, and he was exceptional. He was extremely transparent and showed us the capacitor readings beforehand which it was at 0, confirming it was completely dead. After replacing it, he walked us through everything step by step to make sure it was done correctly. We're very picky about who we let work on our home, and Jesus was professional, patient, and thorough. We've owned multiple homes and dealt with our fair share of tradespeople, and H-Town AC & Plumbing is truly at the top. From Mark's quick response to Jesus's excellent workmanship, the entire experience was top-tier. Other companies should model their customer service after them. Highly recommend.

Recently had Steve come out to replace two drain stop valves and a gas bib in my utility room and…read morehe did a great job. Unfortunately, the builder didn't leave enough space to get to the piping to fix. Steve indicated that he had to cut a small hole to get access to the piping, but that's not unusual in some cases. I was able to cut a square piece of Sheet rock and I did a DIY patch job, no big deal. I will continue to use All in the Family plumbing

We have used them multiple times over the years. Best ever experience with plumbers. Fast…read moreresponsive friendly reasonable flexible. Highly recommend