Fair warning DON'T use this company. After hearing them get all the local praise on 1560 the game in town, obviously paid a lot of money for the press, I decided to give them a try as my usual guy was across town and not able to make it that day. I called them up and told them exactly what I needed, all I needed was the thermastat replaced nothing more nothing less. They sent out a contractor who immediately smelled blood as it was a fairly new house. Guy said he had only one thermastat in the truck, again I had called to tell them exactly what I needed, and this thermastat was going to cost me a total of $375 to get installed. Sweating bullets from the heat, I asked him how much would it cost if i ran a block down to buy the same thermostat. His answer "$200 at least". Not doing my research I told him to go ahead. Later that day I ran to Home Depot to pick something else up and decided to look to see if I had been had. Sure enough there was my thermostat with a $21.99 price tag right in front of me. I proceeded to call three local competitors in town who all quoted me $100 to get the same installation that these guys had done for $400. I then called the manager at Indoor Comfort who said and I quote, "If you were to go to the steakhouse down the street wouldn't you expect them to charge a markup for the same steak you could get at the grocery store." Yes I would but not the 20x mark up that indoor comfort solutions wanted to charge, huge disconnect and great way to treat your customers. Sorry for the narative but I want to get it out there are a hundred local guys in town who a) won't rip you off b) try to make you feel dumb about it and 3) do much a better job then these guys do. Again do not use these guys read more
