We recently had our full HVAC system replaced, and I'm very glad we went with Kadir…read more From the beginning, he stood out because he was one of the only contractors willing to provide clear model numbers and detailed specs upfront, which made it much easier to compare options. He was patient with all of my questions and didn't pressure us into upsells or unnecessary changes. What really set him apart was the installation itself. He didn't just install the system and leave--he took the time to check airflow in every room and fine-tune the vents. We discovered a few vents that were heavily clogged, and after cleaning and adjusting everything, the airflow throughout the house improved significantly. A back room that never seemed to get enough air is now cooling properly for the first time. He also handled the permitting process and was responsive throughout, which gave us added confidence that everything was being done correctly and to code. Overall, the system is running well, airflow is balanced, and the house feels much more comfortable. I appreciated the attention to detail and the willingness to make sure everything was working as it should before wrapping up the job. Would definitely recommend if you're looking for someone who focuses on doing the job right, not just getting it done.

Wow!!! bestway by far is the most honest and cheapest air conditioner repair in the Houston area…read more He came out in the morning and fixed our air conditioner for a very little cost. Yesterday we had one of the majors come out and they tried to get $9000 out of us to fix the air conditioner. Albert fixed the air conditioner for a fraction of that cost in 10 minutes. Our air conditioner has never worked so good as it's working right now. He will be our AC man forever.

Got my deposit back quickly but it's not right to deposit a check before a job is actually started…read more I got an initial bad impression on the phone because I could hardly understand the person I was talking to and I could hear his kids screaming in the background. Yet, the guy who was sent to give us an estimate gave us the best impression, the total opposite of the impression on the phone, so we went along and provided the deposit. There was no agreement for them to buy parts nor do anything in particular, other than hold our spot for them to come back and start the job. At the end , we decided against the company and were very surprised to find out our check had already been cashed, when the repair had not even started. All they did was shut the water on that particular faucet to stop the leak until they could come back (and I would have been ok with paying for that, but my deposit was more than that was worth!). Nothing was said about a minimum for the visit. Yes, I did get my deposit back quickly, but the point is that I got a general bad impression from the get-go : One of lack of professionalism and clarity, on the phone. But the actual plumber who came, was great. Very knowledgeable, knew his craft.

Ric is amazing, not gonna lie I was worried at first as he didn't have any assistance when he was…read morehelping me but He was able to help me with replacing the water heater and getting everything up to code, especially the pipe line that goes outside the roof and the exhaust. Also make sure to help me with removing a pipe that was really rusted and was able to turn off the gas and get it checked out test it, so everything was good Although I would've liked more detail about how it was good outside just telling me that we got the greenlight that it's safe would've also been nice if I got a slight discount for assisting half the time ha ha but it's OK! overall his prices were good and he's honestly reliable and picks up the phone when he's not working or when his hands are messy definite going to be recommending and referring him out to all of my other places that may need it!! Hopefully he calls in to check on it or if it's OK I called him and check on it within a month or so just to make sure everything is working accordingly !

I've been a customer of Stalwart for just under two years now and my experiences with them are at a…read morepoint that I can safely say that as long as I remain within their service area, they can count on my patronage. Since moving to this house more than 4 years ago, I've been plagued with non-stop issues with my air conditioning. I originally just utilized whatever company my home warranty would contract to fix my problems or to come out for maintenance. However, whenever the A/C would die in the middle of summer, those same companies would not send anyone out, claiming they were booked for more than a week and that I would have to wait without A/C in Houston summer until then. Those companies also would look at my system, call it fixed, and leave without an explanation or a guarantee. During this time, there was one period it broke down every week after hours on Fridays as if on schedule. In desperation and frustration after the poor experiences I've had with previous companies, I managed to find Stalwart A/C and Heating. They were the only ones that picked up *and* were willing to send someone (Michael) during that busy time. He promptly diagnosed, explained in a level I could understand, and fixed the issue. He also gave me a price I could not refuse (for the cost of a home warranty contract request for one visit, Stalwart waived the fee for that particular fix and would cover not one, but two maintenance visits for the year). Occasionally during seasonal maintenance, I'd get Geoff, who also had the same expertise and bedside manner as Michael, which helped further convince me that I'd settled with the right company for my HVAC needs. Most recently, a Trane that we installed broke under warranty, but it was a Saturday at 5 pm and the parts necessary to fix it weren't available until Monday. Raymond, who took my case after hours, was able to troubleshoot and assess the situation professionally and explain the situation to me. If there was anything that I asked regarding what was covered, what isn't covered, etc. that he did not know, he made sure to get the answer from someone who knew promptly. Additionally, he went above and beyond of his own volition to ensure that I, a customer that he met for the first time, would get some level of comfort until the unit could be fixed. Walter, who was assigned to finish the fixes on Monday, drove all across the Houston area to obtain the one part necessary for the final repairs. Isabel made sure to call and text to keep me updated on any delays or developments on the scheduled appointment. Any time someone entered my home, they came prepared with shoe coverings and they made sure to clean up any mess or debris that may have come from their work. Any time I had questions about something I read that I was curious about installing, they were able to answer my questions and also give me a plain assessment instead of giving me false promises for a quick buck. In all instances with each point of contact I've had with Stalwart, I have been met with professionalism, transparency, friendliness, care, accountability, and a depth of knowledge that show me that they aren't like those HVAC companies bought by private equity firms who just want a return on their monetary investment. The folks at Stalwart care about doing their job right.

I have continued to work with Stalwart since my first experience was so good and recently had an…read moreissue with a couple of rooms being 8 to 10 degrees warmer than the rest of the structure and the coil freezing up. Michael worked some long hours testing EVERYTHING and finally found the problem. Stalwart deployed Oscar's team to resolve what turned out to be a plenum / duct placement and scale issue and now the room is cooling very well. I'm just glad they are willing to tweak the system occasionally to balance everything out. Thanks guys.

Our AC abruptly stopped working in early Sept in Houston. Which means summer humidity and temps…read morewere still in full effect. Mike, the friendliest wizard tech, came EARLIER than expected and not only quickly fixed our AC, checked both units, and showed us how washing the coils helped the compressors run more efficiently. This is the BEST AC service we have ever received and Mike epitomizes the BEST of TEXAS! We are new and now loyal Courtesy AC evangelists bc of Mike, thank you!!

I have been working with this company for a very long time and I can't say enough about how happy I…read moream with their service. I have two units so when I've having an issue with one they always check the other no charge. They take the time to explain what's wrong and they give you options as to how to fix your problems. When I call they honestly know who I am and always come sooner than later. I've never had to wait more than 24 hours for any service. If you want quality service courtesy air is the way to go.

Never gave me a price for helping me with my thermostat. The person installing didn't know what he…read morewas doing, had to help him. It's okay they fix my heater, but I doubt I use them again.

Morales AC and heating responded quickly gave me a fair price and installed a new AC unit with good…read morequality work.

Great communication, very fair pricing and did it quickly. Was very happy with their serviceread more

Had a AC return duct installed. Started looking for people for the job on Saturday and they were…read moreable to come out and take care of it on Monday. Extremely appreciative of this company! Benjamin the tech was extremely polite and ensured the workspace was clean prior to leaving. On top of all of the good experiences that I had it was also a great price for the service. Thank you guys so much!

We've used ARS for our A/C needs since they solicited us on a trip to Home Depot a few years ago,…read morebut I'd always been less than satisfied with their service. Every trip out seemed like they were just trying to sell you something. After our A/C unit decided we didn't need cold air-- in June, in Houston, when you can start seeing 100-degree temperatures on the thermometer-- we finally got fed up with ARS and tried out this company after seeing them listed on Angi. Victor came out the morning after we called and looked at everything. He didn't try to oversell us like ARS did-- he pointed out exactly what needed to be replaced. He got us a much more reasonable quote on a better quality product, all with the same warranties as ARS, so we signed immediately. He let us know that as a smaller company, they were already on two jobs and couldn't get to us until the next day, but that they would be out first thing in the morning, and sure enough, that's when they arrived. The guys were hardworking, coordinated, and definitely knew what they were doing. They got the A/C condenser coil replaced while respecting our property, laying down sheets to walk on, vacuuming up debris, and clearing up stuff they'd left in the front lawn while working. Victor followed up by phone a few hours later to make sure everything was working, then came out the following week to do an inspection before having us sign off that the work was done to our satisfaction. If I have to find something to knock them on, it's that I never got a 30 minute heads up call when they were on their way. Even that is hard to criticize them for, because Victor told me the night before that they'd be there around 8:00am (they arrived at 8:04am) and that he may not be able to give the heads up call because he'd be reviewing their work from the day before. I was a little wary going with a smaller company that didn't have many reviews, but I'm thoroughly satisfied with the work they did, and I'm proud to be one of their first reviews on Yelp.

Came out and gave a free estimate. Very professional. Was running late for the appointment. Would…read moredefinitely use again.

Angelo came out and diagnosed my problem. We contacted Moen for the parts and when they arrived,…read morehe came back and installed new parts and fixed the problem.

Negative company experience!! Do not use this company is you want a professional, quality job!…read more We used this company last year to install a garbage disposal. Since then it has been leaking. We had to call them out 2 weeks after the initial service was completed. Today I called another plumber because the sink was still leaking. The same guy (short, skinny, white guy with tattoos and big hole ear piercings) came out and showed us pictures of the job that he did last year and tried to argue me down about what happened to the screws that are somehow missing. He was extremely combative, argumentative and looked demented. He kept talking about the pictures from last year and asking me what happened to the screws, so I pulled out my phone to record him and he left! Be ware! If you don't want to have to get someone to correct their sloppy work, do not use them!