Short review:
AC at my aunt's house in Houston crapped out on the hottest day so far of the year 104. Got 6 different quotes and Action AC came out and installed a new condenser unit outside and new evaporator inside, in 3 hours. Didn't charge until AFTER THE JOB on a handshake AND came in literally $1500 LESS than the other 5 quotes. Lesson: Texas businesses will WORK for your business.
Longer review:
Galen answered the call and was able to quote me on the phone for a couple of new coils and a 3T outdoor condenser but wanted to make sure so he's going to send someone to come out and get us a free estimate.
He was the last one that came out and quoted us and I couldn't believe how low his quote was! Almost $1500 less for the exact same equipment, warranty and time frame as the others. He didn't do the extra stuff that wasn't needed like replacing the vent lines or adding dampeners, etc, but again, it wasn't needed. We needed air at an affordable cost.
He came early and went thru and quoted us for a new evaporator and condenser. He's definitely old school so I was a little afraid when he spke about a handshake deal over the phone. He did also give it to us in writing as well when he came out so that made me feel better. I checked their ratings on FB, Yelp, and also their state license, since the other companies couldn't match the price, and all came out stellar. I also contacted some of his Facebook clients and they stood by their awesome reviews.
He gave us some tips for self care to maintain and extend the longevity of our new AC.
He definitely answered every call or text I made and his team manager Rocky was prompt and fast. I will definitely be recommending him and his company. read more