Everything about this company is top notch. From helping with selection to rapid delivery. Had…read morecarpeting replaced in two bedrooms. They showed up on time and were extremely efficient. Excellent communication, friendly. Couldn't be happier with the results.

We were considering carpet bc of a spill in one room that we didn't know could be removed. RM was…read moreadamant that there was no way to remove the stain and we would have to replace the entire carpet in the house. We selected a carpet and they insisted we come to the showroom - clearly to aggressively upsell us. Then they came to measure and the measurements of the rooms and closets were inflated significantly. Further, upon consulting Reddit , I was able to find a simple way to remove the stains so we do not in fact have to replace the carpeting in the entire house. Also the estimate was higher than others we received. We had used RM regularly for cleaning but they have lost my trust and respect in this experience.

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

Excellent and knowledgeable service. They definitely upsell so prepare for that. Overall happy with…read morethe results.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

Had a new LVP floor installed and hands down the experience was phenomenal. Michelle and her team…read moreare the best!

We have used FCA for our entire 40 year marriage whenever we need new flooring. They have always…read morebeen good until now. We are getting our very large basement covered with new vinyl flooring, quite an expense and in preparation we put all loose objects in bins and boxes so the installers could move to one side of the basement while they install. There is plenty of room to do half at a time. We had the current carpeting installed with no problem but this time they informed us we hade to move all that stuff out of basement , even mentioning the bedding as if that makes a difference on moving furniture. After using FCA for everything we needed, that ends now.

I wish I took photos of this place because it was huge, and I was in LOVE!…read more Connected through a warehouse there's a CB2 outlet, which has some pretty decent stuff, but the Crate and Barrel Outlet is what really made me excited. My boyfriend and I came in search of a couch, and they had so many options that were decently priced too. They had a double discount of 20% off then another 20%, which was generous! They had couches of all sizes, colors, and materials. We really wanted a couch with a chaise, but they only had couches with it on the left side, which I would say is the only downside of this outlet. Also, all of the employees are SO nice. The lady that helped us was amazing. I really wish I got her name! She was talking to us about the couch we originally wanted, but she showed us different options, gave us moving websites to get the couch delivered, and helped us figure out to my boyfriend's Crate & Barrel card on his phone because he didn't have it in person. They have a huge selection of appliances in the store and in the warehouse. A great place. It makes me excited to move out! I know where I'll be coming to get a new couch.

Beautiful Saturday afternoon and was feeling like a drive so went down the the Crate and Barrel…read moreOutlet. Let me first start off my saying, don't expect outlet prices. For some reason c&b think that charging store prices at an outlet is an ok thing to do. I've I wanted store prices, I'd just go to my local or order it from the privacy of my home. I also don't understand why they feel they can charge so much for such severely damaged furniture. I'm not sure the best carpenters could make this stuff look good, but you can hand over maybe msrp-10%. What a deal. Hopefully you can sense the sarcasm. It was the worst of scratch and dent I have ever seen. Even today, I'm trying to understand the business model that makes it all make sense. I'm struggling. If it were me, and I love c&b, pass on it. This places soils the name of Crate and Barrel for me

At 6:30 PM on a Wednesday evening my wife and I came shopping for stocking stuffers. While we were…read morethere, I had to use the restroom and I asked asked a staff member if they could open the restroom because there was a sign out front that said closed. She said not tonight. I find that unacceptable for a customer who is actually shopping in your store and you have public restrooms to not open them for the public. It is my belief they cleaned them early so they could go home early or on time but did not want their customers to use the bathrooms again. I had to walk across two parking lot to find a restroom. I don't think I'll be back.

Well I still love World Market, and one crabby manager can't keep me away. I'm still in here all…read morethe time for stuff like scone mix, mini bottles of prosecco and gift basket fillers. And hey, the holiday treasure hunt is back!! I kept my streak going by finding the Golden Sleigh today. It's a fun promo and gets you looking all over the store, and the staff were a lot friendlier this time. Wish there was a bit more variety as some products seem to be perennial, but overall, I'll be back.

Never again sold 2 brand new boxed dressers and got not even half of what I paid very low balling…read moreoffers. If u value ur items and want a decent buck better off selling on line or personally. Never Again and I don't recommend to anyone who needs a decent dollar for valuable items.

Baught an plant-end table , I love it! Going to refurbish it for my dog. Going back very soon.read more

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

You can always get some great bargains here. I wished they had more registers open during the…read moreholiday hours. We were waiting in line and they only had two opened for awhile. There was a long line of people waiting. It took about 10 mins before someone opened a third register. Other than that, this location is big with a lot of parking. They need smaller shopping carts, like some of the ones in Downers Grove.

This store is great. Their dog beds are the best. The orthopedic beds lasts for years and years…read more Really good quality and no chemical smells at all. I also buy a lot of other dog supplies here, too. Plus, I buy stuff for myself like merino wool blankets and throws, plush cotton towels, and designer beddings. Good quality and low prices.