After having a terrible experience with Luna/Empire and getting the majority of my money back (I'd…read moregive them no stars but since I didn't have to take them to court my complaint will remain on this review) I decided to give Exploring Flooring a try. Slightly more affordable, 1000% more honest, and friendly. I worked with Tom and don't rember names of people who did the work but everything was great. If you want an extra box of flooring make sure you ask for it before they deliver the wood/laminate/vinyl for your project or you may need to pay shipling for it.

Exploring Flooring installed all of our carpet back in 2010. It's still going strong in 2026. We…read morehad it done on stairs, all bedrooms, and living room. When our puppy did too many accidents in our upstairs area, we replaced the hallway and master bedroom with Kardean Luxury Vinyl Tile. At the time, Exploring Flooring did not glue down LVT and only had the lock down type, so we used another company. We love the livability and washability of Luxury Vinyl Tile. Our friend who installs these floors commercially recommended the Kardean brand and to do the glue down version. He was spot on. Recently, I had a measuring done to either refinish our downstairs cherrywood floors or cover them with Kardean vinyl. Tom came out right away but got confused as to my email address. I think they need a company email address, because we played a bit of email tag trying to communicate. Some things that I wonder about. The other company that came out was willing to fix up some not so great areas with new cherrywood trim--ie around half bath vanity that has bare gap areas at bottom and fp that has a very large gap around it (EF said for me to use some type of expandable filler but I think that will be ugly in a inch or more gap). EF also said they don't install new quarter round trim around floor which is a nice touch another place does as standard. You could always hire it out, I suppose. The cherrywood trim pieces is more of an issue for me. Exploring Flooring's quote for refinishing our cherrywood is around $900 less than the other place, so I guess it equals out. The other place wanted $5400 for about a 530 square foot area, so I thought that was a bit pricey. Exploring Flooring is $4500. As far as luxury vinyl quote to glue down Kardan on top of the hardwood, I'm still waiting, but the quote to float Kardean tile on top of the existing floor (an option, but not my fav) is the same as the other company. However, no particular type of Kardean is mentioned, even though I requested the quote on Tergo. All in all, a bit of a hassle to get specifics, but may be a great option overall, if overall pricing is better.

After searching around for carpeting from multiple sources, we landed on Twin Oaks. What a…read morewonderful experience from start to finish. Kyle was extremely helpful in getting us the pricing we needed. He was on time for our appointment to measure the rooms. George was also extremely helpful in making sure we got exactly what we wanted. He also made some suggestions on the padding that saved us some money. Communication with Twin Oaks from beginning to end was top notch. Save yourself some time and aggravation and just go here.

Lynn was very knowledgeable about all kinds of flooring and helped us pick a beautiful floor that…read moreis durable enough for our family. Danny did a great job installing our flooring. We will definitely come back to Twin Oaks as we continue to remodel our new home.

Extremely professional, qualify workmanship and great experience from start to finish!…read more Dave Coulam was one of the most professional and helpful individuals I have had the pleasure of working with and he truly cared about my family and my safety as #1 priority through this challenging time. He also provided sensational advice and recommendations, leaving us with a job we are incredibly happy with. The contractors did extremely quality work in an amazing timeframe and also cared for the moving of our furniture like it was their own. Top class company and people would highly recommend to anyone and use again for sure! We couldn't be happier with the result.

Totally Awesome!! Our salesman was Jim. He was awesome! Very knowledgeable, also he has a great…read morepersonality! We had so much fun picking out our carpet and the experience was great. The installation was great too. Thank you so much. We are enjoying our Silver carpet. Thank you again!!

Did a nice job refreshing our carpeting on the first and second floor of our home! To work was…read moredone on a timely basis, and with all cleanliness practices observed.

I had DeSitter Flooring install carpeting in my living and dining room on 3/3/3035…read more Let me tell you, I could not be more pleased. The workers moved my heavy furniture and worked quickly and efficiently. I took a nap while they were working and when I woke up the carpeting was down and all the furniture was back perfectly placed. Elizabeth at the LaGrange showroom suggested a pattern she thought would look good with my furniture and boy was she right! The carpeting looks beautiful. I highly recommend DeSitter and would NEVER think of going anywhere else.

Tadas Wood Flooring did a fantastic job on our wood floors, from the sanding and prep work to the…read morestain color for three full rooms in our house. He is very conscientious about creating a dust-free environment for us. Tadas is exceptionally meticulous, thorough, and 100% reliable! We are so impressed by his workmanship - our floors are just beautiful! I highly recommend TWF for your home too! ~ Donna S.

Tadas just added and refinished our wood floors. Super professional and a lot more choices in color…read moreand finish......highly recommend!

Nick at SVC Flooring is a true pro. He handled bedroom, office, and stair carpeting and replaced…read morethe upstairs landing's existing carpet with oak hardwood perfectly stained to match our first floor. Nick's communication and patience in helping pick colors were outstanding--and he even completed the job without a deposit. He also handled the logistics and installation timing in phases, making it easy to keep living areas functional while the work progressed. Ray's hardwood craftsmanship was flawless, with seamless stain matching and top-notch detail. Competitive pricing given the higher quality materials and exceptional care from start to finish. Highly recommend SVC Flooring, Nick, and Ray for any flooring project.

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I would like to thank the manager Megan at the Shorewood FCA location. Her professionalism was…read moreshown the first day I talked to her. She did her research on my issue and made things right by me. I highly recommend this company for any of your flooring needs. It's nice to know that a business really cares about their product. And that they stand behind their work. Thanks again Ron

We got our kitchen done through FCA. It's beautiful! After looking around, we found that they were…read morecomparable to everyone else. One guy came and installed it in a day and a half. He was nice, and precise. My only complaints would be that Aaliyah, the girl at the store, wasn't there when we went to pay. She told me she would be there till 4, but wasn't there at 3. Another woman came in looking for her too, she got the commission, but didn't do any of the paperwork! Also, definitely pay for them to move your furniture. We scratched our floor 2 hours after having it installed when moving the fridge :(. I thought the vinyl plank would be more durable. It is nice we don't have to worry about water damage on the vinyl though.

Santora Carpets did a great job with our flooring and carpeting. Good prices, good selection…read more What really wowed me was their customer service. A month after the installation, I noticed that the transition piece between the bathroom tile and bedroom carpeting was loose. I called Lenny, the owner, who told me that someone would be over to fix it. That afternoon, Eddy arrived. I was not home, but my husband was. Eddy checked out the problem and told my husband that Santora had note done that piece of work, but the contractor who did the bathroom rehab did. My husband had not been involved with this project and didn't have a clue as to who did what. Eddy, then told my husband. "Not to worry, I'll fix it". When I arrived home, Eddy talked to me about the "fix". He had to make a temporary fix but it would take care of the problem for the moment. However, he would be back the following day to make it right. And, he was good to his word. Problem fixed! This is awesome customer service. Fixing something that was someone else's mistake. Santora is the best!

fantastic job. great quality exceeded my expectations…read more floor looks great and they cleaned up and left the room looking nice. definately will do business with Lenny and his staff again in the future. they rrplaced a laminate flooring with a luxuary vinyl that is amazing. Paul at Point West Condos Lombard IL