After searching around for carpeting from multiple sources, we landed on Twin Oaks. What a…read morewonderful experience from start to finish. Kyle was extremely helpful in getting us the pricing we needed. He was on time for our appointment to measure the rooms. George was also extremely helpful in making sure we got exactly what we wanted. He also made some suggestions on the padding that saved us some money. Communication with Twin Oaks from beginning to end was top notch. Save yourself some time and aggravation and just go here.

Lynn was very knowledgeable about all kinds of flooring and helped us pick a beautiful floor that…read moreis durable enough for our family. Danny did a great job installing our flooring. We will definitely come back to Twin Oaks as we continue to remodel our new home.

After having a terrible experience with Luna/Empire and getting the majority of my money back (I'd…read moregive them no stars but since I didn't have to take them to court my complaint will remain on this review) I decided to give Exploring Flooring a try. Slightly more affordable, 1000% more honest, and friendly. I worked with Tom and don't rember names of people who did the work but everything was great. If you want an extra box of flooring make sure you ask for it before they deliver the wood/laminate/vinyl for your project or you may need to pay shipling for it.

Exploring Flooring installed all of our carpet back in 2010. It's still going strong in 2026. We…read morehad it done on stairs, all bedrooms, and living room. When our puppy did too many accidents in our upstairs area, we replaced the hallway and master bedroom with Kardean Luxury Vinyl Tile. At the time, Exploring Flooring did not glue down LVT and only had the lock down type, so we used another company. We love the livability and washability of Luxury Vinyl Tile. Our friend who installs these floors commercially recommended the Kardean brand and to do the glue down version. He was spot on. Recently, I had a measuring done to either refinish our downstairs cherrywood floors or cover them with Kardean vinyl. Tom came out right away but got confused as to my email address. I think they need a company email address, because we played a bit of email tag trying to communicate. Some things that I wonder about. The other company that came out was willing to fix up some not so great areas with new cherrywood trim--ie around half bath vanity that has bare gap areas at bottom and fp that has a very large gap around it (EF said for me to use some type of expandable filler but I think that will be ugly in a inch or more gap). EF also said they don't install new quarter round trim around floor which is a nice touch another place does as standard. You could always hire it out, I suppose. The cherrywood trim pieces is more of an issue for me. Exploring Flooring's quote for refinishing our cherrywood is around $900 less than the other place, so I guess it equals out. The other place wanted $5400 for about a 530 square foot area, so I thought that was a bit pricey. Exploring Flooring is $4500. As far as luxury vinyl quote to glue down Kardan on top of the hardwood, I'm still waiting, but the quote to float Kardean tile on top of the existing floor (an option, but not my fav) is the same as the other company. However, no particular type of Kardean is mentioned, even though I requested the quote on Tergo. All in all, a bit of a hassle to get specifics, but may be a great option overall, if overall pricing is better.

Xavier came through with the most thorough explanation and no nonsense quote so we knew what to…read moreexpect. Jordan kept us in the loop on schedules and installation dates. Joe, Paul, and Ashton were incredible! Everything from quote to install was seamless. We'll be coming back for more!

I am a repeat customer who simply can't recommend this company enough! An unfortunate series of…read moresewage and flooding events resulted in the need to replace the flooring on all 3 levels of my home. I went with hardwood on the main floor, carpet on the 2nd floor, and vinyl in the basement. My home looks absolutely beautiful - I couldn't be more thankful! They went above and beyond to help me make decisions on what was best for my family as it wasn't easy to remodel 3 floors at the same time, they rescheduled several times to accommodate my changing schedule and other contractors, and the installation was flawless on every level. As with past experiences, they treated my home as they would their own. Thank you so so so much Jordan, Xavier, Joe, Ashton, Adrian, Martin and Tony. You guys are simply the best!

We recently used Carpets Direct for our upstairs flooring in our house and they were excellent. We…read morelooked at many other companies for quotes who some were a disaster. One in particular gave the whole make a decision now pitch which really turned us off. Dave was the last person we saw and by far the most knowledgeable. He answered all our questions and had many samples to choose from. Dave communicated price to us right away and allowed us a few days to make a decision. We decided to move forward with Carpets Direct and are so happy with the finished result. Mike did a great job installing our carpet and even came back on NYE to complete. They even took our old carpet into our basement crawl space for us to use which was great! After they were finished Dave checked in to make sure we were happy with the result which we were. Overall, this is a great business and one worth requesting a quote from.

Fair, friendly, reliable service from a great carpet contractor. Mike was outstanding. I am selling…read moremy house and needed to replace walk-in closet carpet with bad shoe polish stains. Mike was able to patch three different pieces of remnant carpet together to cover floor and make it look like nothing ever happened. 24 Years of carpet experience proved that the professionals with Carpet Direct really are good !!

I would like to thank the manager Megan at the Shorewood FCA location. Her professionalism was…read moreshown the first day I talked to her. She did her research on my issue and made things right by me. I highly recommend this company for any of your flooring needs. It's nice to know that a business really cares about their product. And that they stand behind their work. Thanks again Ron

We got our kitchen done through FCA. It's beautiful! After looking around, we found that they were…read morecomparable to everyone else. One guy came and installed it in a day and a half. He was nice, and precise. My only complaints would be that Aaliyah, the girl at the store, wasn't there when we went to pay. She told me she would be there till 4, but wasn't there at 3. Another woman came in looking for her too, she got the commission, but didn't do any of the paperwork! Also, definitely pay for them to move your furniture. We scratched our floor 2 hours after having it installed when moving the fridge :(. I thought the vinyl plank would be more durable. It is nice we don't have to worry about water damage on the vinyl though.

I recently purchased a condo that needed some remodeling and I decided to start with the floors…read more Replacing the old ugly carpeting with new vinyl flooring was a priority. The first place I went was to one of the major home improvement retail stores but I didn't get the help that I was looking for and there always seemed to be an issue. I decided to try a smaller local company that specialized in flooring and has been around for a long time but there were issues with them too. At this point, I started to get a little frustrated but I needed floors so I decided to try Total Flooring in Homer Glen. As soon as I walked in, I was immediately greeted by one of their employees. He introduced himself and told me his name was John and that he'd be more than happy to help me out with whatever I needed. I began by explaining what I was looking for and trying to do as well as the issues I had dealing with the other companies. John listened to everything I said and then reassured me that he'd be able to help me out and guaranteed me that I'd be happy with the outcome. John began helping me from that first day and stayed in constant communication throughout the entire process. On the day of installation, John was also able to find the time and stopped by while on his way to work just to make sure everything was going as planned. After all the issues I had with the other companies it was finally my turn to have an issue. The prior night I ran into a situation that caused me to fall behind with several things that I needed to do prior to the install. John and the supervisor of the install crew quickly came up with several options and within a matter of minutes there was a new plan and the installation was back on track. The install crew took over and was amazing. Juan was the supervisor and Carlos and Noe were his crew members. They immediately got to work and when I say work these guys worked. With the improvised changes, I was able to finish taking care of the things I needed to do in one area of the condo while the crew started their work in another area. Now I have always thought of myself as having a good work ethic and to me, I was moving at a good pace but before I knew it Juan, Carlos, and Noe were almost done with half of the condo. This crew was amazing and worked their asses off and when you work around people like that it actually makes you work harder so I kicked it into another gear and quickly finished doing what I had to do and got out of the crew's way so that they could finish. Juan, Carlos, and Noe far exceeded my expectations and when the installation was complete, I was totally satisfied with how everything looked. John of course reached out to me like he had done during the entire process and made sure that I was happy with how everything turned out. I definitely was and I could honestly say that choosing Total Flooring was the right choice and that John, Juan, Carlos, and Noe definitely made the difference. I fully recommend them and the Total Flooring team to anyone looking for new floors. They were all awesome to work with...

Vince our salesman and the installation crew did a fantastic job on installation of hardwood…read morefloors! Vince did a great job of following up from beginning to end! The floors turned out just beautiful as well as the carpeting on stairs. Won't hesitate to use them again!

Nick at SVC Flooring is a true pro. He handled bedroom, office, and stair carpeting and replaced…read morethe upstairs landing's existing carpet with oak hardwood perfectly stained to match our first floor. Nick's communication and patience in helping pick colors were outstanding--and he even completed the job without a deposit. He also handled the logistics and installation timing in phases, making it easy to keep living areas functional while the work progressed. Ray's hardwood craftsmanship was flawless, with seamless stain matching and top-notch detail. Competitive pricing given the higher quality materials and exceptional care from start to finish. Highly recommend SVC Flooring, Nick, and Ray for any flooring project.

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Sue the designer and Sean the cabinet installer are an amazing team. The customer service is out of…read morethis world, with prompt email and phone call responses, and with great advice that my husband and I would have never thought of. They walk you through any questions or comments. They also came to our home to double check the measurements. I would recommend these guys over any big brand company like Menards or Home Depot anyway. They know what they're doing. And our cabinets were all CUSTOM built for a much better price. Our kitchen is now the most beautiful one in the neighborhood.

Worked with Marc and the Granitex team to install 125 sq ft of quartz coutnertops across our…read morekitchen and baths. Marc provided excellent communication and the Granitex team were incredibly efficient during the demo and installation. Couldn't be happier with the end product that was delivered, along with the outstanding level of customer service that Cabinets 4 U, Inc provides. Highly recommended team to work with if you're looking for positive results, competitive pricing, and high quality products. Looking forward to our next projects!