1. Creative Floors

0

Aurora, IL

Creative Floors

4.6 (123 reviews)
Open • 7:00 am - 6:00 pm

Request quote & availability

Response time

30 minutes

Response rate

100%

Covered by Yelp Guaranteed

Your project with this business is eligible for coverage up to $2,500 when you hire through 'Request quote & availability.' Terms apply. Learn more

Services - Creative Floors

Floor refinishing

Creative Floors Photos

Portfolio From The Business

Sponsored

Recommended Reviews - Creative Floors

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Jamie F.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big deal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.

My wife and I shopped around before choosing Creative Floors, and we're so glad we did. Johnny, the owner, helped us develop a cost-effective plan that perfectly fit our needs. Throughout the entire process, he was responsive, professional, and always available to answer our questions or address any concerns. We hired Creative Floors to install vinyl flooring on our second floor, along with new baseboards and shoe molding. We were also pleasantly surprised to learn that updating our staircase railing fit within our budget. The result is beautiful new flooring and a stunning stained railing with iron spindles. The transformation has been incredible. It truly feels like we have a new home. The difference is immediately noticeable when you walk through the front door. I would highly recommend Creative Floors to anyone looking for quality workmanship, great service, and excellent value.

Hallway with LVP flooring
Mia N.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old flooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

Emily M.

We loved working with Creative Floors for our carpet installation. From the quote to the installation, everything was prompt and professional. Highly recommend.

Stair carpet
Bob G.

We had a great experience with Creative Floors and would definitely recommend them. The showroom has a great selection of samples and they were helpful with suggestions. They also met our tight timeline to order and install the carpet.

Kitchen. New LVP flooring plus all new trim.

Creative Floors did an excellent job. I had 3 other quotes and Creative Floors not only the most knowledgeable, but also beat the price of all the other companies. My questions were answered with very specific details. Johnny and his team were great to work with from start to finish. It was a smooth process- Communication, punctuality, and the time and attention to all the little details installing the new flooring. They also did my trim work and it came out beautifully. I'm very happy with their craftsmanship. They even moved my stove, fridge, and took out the 2 toilets and then reinstalled everything when they were finished. The crew cleaned up really nice, they were polite and respectful of our home, and they checked in with us throughout the process to make sure everything was exactly how we wanted it. The quality of the flooring we had put in is excellent and I know it will last for a very long time. I'm pleased that we went with Creative Floors Inc and we'll only go to them from now on if we ever want anything else done in our home in the future. Thank you so much!

Staircase

Truly gave our stairs a glow up! Johnny was very responsive regarding the initial estimate and quickly addressed any concerns or questions we had throughout the process. I was able to design every aspect of our new staircase including stain and paint color. His team worked all day for pretty much an entire week and cleaned up after themselves everyday. We are very happy with our beautiful new stairs!

Front hall and bedroom

We had our second floor redone in our home. We wanted to have carpet removed and match hardwood on our first floor. We were on a tight deadline with baby coming next month. Johnny was able to come quickly and offer a very competitive quote for work. He also was the only bidder who noted the leveling issues. We decided to have the floor leveled as well. Could not be happier with the floors and leveling. He is very responsive and corrects any concerns you may come across. Thank you Johnny!

Ketchup that was not cleaned immediately before it dried, was absorbed and became a floor stain
YANI G.

My reason to use this service was bc my floor was installed improperly. It was not pushed together at the seam. So I requested to have those gaps filled, so the gaps weren't so obvious. So the floor was sanded, the gaps were filled with floor putty And the whole floor was stained and finished with a water based sealant. Result: The floor was sanded (unevenly). Gaps became even more obvious with the putty they used (wood putty used does not stay in gaps, not pushed in all of the way). Floor was stained and sealed (finishing scratches easily, comes off or stains instantly) I reached out several times with my concern. Each time I was gaslighted and blamed for the issue. Even though I took care of the floor properly. Recorded and documented all of the issues, And communicated my concerns. And nothing was attempted to be fixed. End result, I had to hire someone else to fix what was disfigured. It saddens and frustrates me, that I had to go through this experience.

Foyer floor

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bob S.
12
3
0

13 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 days ago

Good experience overall. The team did a good job with the wooden flooring. The work turned out nice.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Johnny S.

Johnny S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

21 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mia N.
731
4
4

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

30 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ana C.
84
2
0

4 months ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you so much

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you Bob, enjoy the new look of your stairs!

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Helpful 5
Thanks 0
Love this 1
Oh no 1

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you, Charlie!

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

I would not recommend this company. Poor project management. Hard to communicate with workers.

Business owner information

Photo of Johnny S.

Johnny S.

Helpful 2
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Johnny S.

Johnny S.

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you Mrs. Ginny!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you Ryan!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jason W.
298
49
41

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of Tonya H.
16
46
27

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you for the review and the pictures Mohammad!

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of C J.
0
1
0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you, Sachin!

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you, Mrs. Kathy!

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Johnny S.

Johnny S.

Thank you Randall!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Rachel P.
316
6
10

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Nick C.
94
23
0

2 years ago

Very professional, very fast and it looks terrific! My wife and I are thrilled with their work.

Business owner information

Photo of Johnny S.

Johnny S.

Thank you, Nick!

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 4

Ask the Community - Creative Floors

Review Highlights - Creative Floors

“They helped us refinish existing hardwood floors and extended new hardwood floors throughout our living room.”

Mentioned in 23 reviews

Read more highlights

Floor & Decor - Love the tiles to choose from !

Floor & Decor

(102 reviews)

$$

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

Granite

Granite

(34 reviews)

Tony and his crew are exceptional. They gave us quality countertops at a great price. I will…read morerecommend them to anyone who asks.

okay, I'll update here since they finally installed the small granite piece for my stove backsplash…read moreand accommodated my request for first thing in the am. The 3 guys who arrived called ahead 20 min, and were super careful to measure thrice and keep measuring and using a level as the piece dried. I felt very confident watching their concern to get the piece on the backsplash in an attractive and straight manner. They could not have been more professional. I'll say it once and say it again: when you deal with the salespeople at The Granite Corporation (that's their real name not "Granite") you kind of doubt that they have a clue about what they're selling. I don't know what will happen and it takes too long for them to finish up a sale, even though they mean well. However, when the measure & install team shows up, those are the people who really know what they're doing. They are top pros. I asked Sam, my sales person, how are they going to make sure the glue holds on a vertical application, and she did not know. I asked her if I should cover my stove, and she said, don't worry (of course, I did). When they showed up, they scored the back of both my backsplash and the new piece, so more glue would be applied. They applied glue all around the perimeter (not visable). They taped the piece in place and I put a spongy rug on my stove (just in case). They said, glue sets in 10 minutes and they held it that long, and it is good to go in a couple hours when I can take off tape. I would have liked to know that there would be a little granite dust in my kitchen ahead of time, to have removed everything from countertops, but they did hold up a vacuum while they scored my backsplash, so I cannot say that I see any dust (besides my own). They scored the new piece outside my house. The treasure here is the cutting, measuring & install team. They are premium craftsmen, very experienced and know how to communicate with the public. They're the ones who should be selling the granite!

Best Home Renovations - Basements

Best Home Renovations

(13 reviews)

Second time within a 6 month span - 2 separate bathrooms in the house - I made the decision to hire…read moreSteve and Best Home Renovations, so that's deserving of yet another review. First we hired Best to fix a cracked water seal pan in the upstairs standup shower...they fixed it to perfection while completely rebuilding the shower, the tiles, and the pipes. This time - we hired Best to do a complete bathroom renovation... I just continue to be blown away by the owner - Steve Best. His communication is what sets him apart from every other contractor. He's basically a customer's dream to partner with on a project. Rebecca at the office emails you for the admin side - keeping aligned with updates and transactions. Steve texts/calls you almost daily with the gameplan, the strategic approach, the agenda and schedule. I'm so thankful because unlike most contractors, Steve keeps everything on schedule - running daily - and makes sure his team gets to the finish line efficiently, quickly, and to satisfaction. Steve's crew works every day...and they put in a full day's work. They don't leave you hanging, they don't ghost you for days upon weeks without explanation and they NEVER leave a mess. They work super clean and always pickup after themselves. They start the job. They work at the job every day. They finish the job. All along the journey you're clued in, you're given timelines and reasoning...and you're a part of a collaboration with Steve to make sure the job gets done right! If there were a grade higher than A+ ...that's what I'd give Steve and his crew. HIRE THEM ASAP, you'll have zero regrets!

Steve, Will, Rebecca and their crew did an amazing job on our first floor bathroom so we hired them…read moreto do our master bath renovation as well. They followed through with what they said they'd do, were timely, reasonable costs and great work! Both bathrooms look gorgeous. Steve is a knowledgeable, helpful and friendly contractor. They know tiling for sure. We were able to buy material from wherever we wanted but if we needed recommendations they would always have them. We really have no complaints at all, we'd absolutely use them again.

The Tile Shop

The Tile Shop

(42 reviews)

Wow! What a great experience. It was a one-stop shop to get our flooring, our backsplash tile and…read moreinlay tile for our kitchen remodel. Highly recommend!!

I called before going to The Tile Shop in Naperville Il to ask a question. The man who answered…read moresounded like he didn't want to be bothered. He seemed almost as if he was angered by having to answer the phone. Very unfriendly. I thought e might just be having a bad day and couldn't hide it from customers. Even so, I headed out to the store. After going up and down the aisles looking for what I needed for some time without anyone offering to help, I found myself in an aisle and looked up to see an employee just standing there staring at me without offering to help and with an unfriendly look.on his face making me assume that he was the same man I talked to on the phone. He didn't ask if needed help. He just stood there. So I told him what I was looking for and, without saying a word he walked to the end of an aisle and, again not saying a word, was apparently indicating what I was looking for was in that aisle but he just walked away without saying a word. It turned out that what I was looking for was not in that aisle so I just left and will not be returning to that store. The man was a tall man, probably in his 50s. It appears that he probably is in the wrong business and probably shouldn't be dealing with customers. If he was just having a bad day he clearly hasn't learned to not take it out on customers.

Creative Floors - flooring - Updated November 2026

Loading...
Loading...
Loading...