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The Tile Shop

3.0 (40 reviews)
Closed 11:00 am - 4:00 pm
Updated 3 weeks ago

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3 months ago

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Ask the Community - The Tile Shop

Review Highlights - The Tile Shop

We worked with Connor Fitzpatrick who we found to be very knowledgeable and helpful in selecting our design and materials.

Mentioned in 5 reviews

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Best Home Renovations

Best Home Renovations

4.9
(12 reviews)

Steve and his crew from Best Home Renovations are in an elite-level of contractors that you just…read morehave to value, because they don't come around often so cherish them when you do luck-into hiring a team like this. The work and craftsmanship speak for themselves, and that's the obvious reason to hire them, but I'll talk about two of the unspoken heroes that make Best the undoubted #1 choice as you evaluate contractors for your job. 1. Communication - Steve (owner) communicates with you every step of the way. He's always accessible, always providing updates, and is very honest in his assessment of what's doable, feasible, and reasonable. He manages your expectations while helping steward the project to success in a way that's genuine, authentic, and truly in the homeowner's best interest. He'll work with you on designing the project, scope of work, pricing, and he'll be with you every step of the way on materials, external vendors if needed, and making recommendations to make your life easier. 2. Rebecca. She's the admin expert @ the office who handles the paperwork side. She's the secret weapon as with most contractors, half the battle is just tracking them down for updates and insights. Rebecca is everything you'd hope for as a customer - where Steve is the renovation expert free to create and ideate - Rebecca is the go-to-lead for paperwork, timeline, arrival, crew insights and more. TOGETHER: Rebecca & Steve are the perfect pair for a customer to enjoy the process of working with a contractor and being excited to have a renovation done. Steve's crew is also excellent - his sons I believe - very detail-oriented, very clean and neat, courteous and professional. Had no hesitations about them being in my home (among my wife and 2 daughters). A+ isn't a grade high enough...simply put, "the best." I'm very glad my plumber recommended them for our bathroom renovation, we got lucky!

Steve, Will, Rebecca and their crew did an amazing job on our first floor bathroom so we hired them…read moreto do our master bath renovation as well. They followed through with what they said they'd do, were timely, reasonable costs and great work! Both bathrooms look gorgeous. Steve is a knowledgeable, helpful and friendly contractor. They know tiling for sure. We were able to buy material from wherever we wanted but if we needed recommendations they would always have them. We really have no complaints at all, we'd absolutely use them again.

Floor & Decor

Floor & Decor

3.3
(103 reviews)
$$

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

The Tile Shop - buildingsupplies - Updated June 2026

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