With a new baby coming we needed more space in our house. We knew that our loft would have to be…read moreturned into a bedroom. My husband called top notch and Mike was very helpful. He returned my husbands call right away and set up time with us to come give us a quote. Mike is very professional and had a lot of knowledge and very personable. The whole process was great he fit us in right away and a few days later work was started. Jack and Andy were great and made our loft a beautiful bedroom for our upcoming baby. They were also very professional and personable. I am in love with the bedroom and would recommend this company to anyone. Thank you so much top notch. Kelley and Nate

I'm just fully and utterly disappointed. This review is coming months after my project was…read more"finished" because I don't believe in reacting in anger. But I can't sit in my tub or stand in my bathroom without seeing the mess that I paid good money for. This company is called top notch and yet I received some bottom rung remodeling work. Michael was referred to me by a friend who had his company do work in her house. She assured me that he and his team were the best in the business when it comes to tile work and remodeling. But it has become clear to me that I was sent the B team on my project. I'm sure in their world my $20,000 project wasn't worth the time because someone was probably spending more than that, so their efforts went there. Let's start by the false promises made. I hired Michael in September of 2022. Michael told me that they couldn't start my project until March of 2023. I immediately said, no I can't wait that long because another clown of a contractor already messed up and my bathroom was in ruins. To get my money, Michael promised he could move things around and start in Jan/Feb. I really wanted to work with him based on the recommendation so I agreed. The project was started on March 13th, so I ended up waiting anyway. The 2 workers in my house that did everything, tile, electric, plumbing, painting, etc were very nice but clearly are handymen and not professionals in any of those specific fields. Every single fixture in my bathroom has leaked since completion of the project - sink which ruined the vanity and they had to replace it, toilet the first time I used it, drain under the tub which leaked into my living room ceiling and ruined it, and the shower door that leaks out water every time I open it. You might be thinking, oh, that's the door that's a problem, but it's not. The curb from the shower is angled out so the water pools at the door and then floods out when I open it. The leaks were seemingly fixed but Michael didn't even address the improperly angled curb. He ignored it which means I just have to live with it I guess. The tile work is incredibly sloppy, with black grout from the floor smeared up the sides of the walls. The ceiling and wall drywall are messy and have cracks and lines in them. I'm basically waiting for the next thing to fail. My living room ceiling that was ruined from the tub leak was patched horribly. The workers also wanted to just paint the patch they made. I had to force them to paint the whole ceiling to make it look somewhat presentable. And, before they even fixed the ceiling they tried convincing me that the leak was from something else (my chimney, a tree root?, me being too rough in my tub and breaking its seal with Michael throwing in a dirty and inappropriate sex joke). Michael had the nerve to ask me to book another bathroom remodel with me in tears while his crew was tearing apart my living room. Michael is a schmoozer. He talks and smiles and pretends to care. I never was fooled by him but I let him make his over the top gestures all the while thinking, who cares, if he does the job right? But the job wasn't done right. And to top it off, he got into a screaming match with my friend who stood up for me and called him out on his BS. Instead of profusely apologizing to me for what he put me through, I haven't heard from Michael since. Think long and hard before spending thousands of dollars with this company. My bathroom is beautiful, thanks to my design, but it is tainted every time I see their shoddy work.

After searching around for carpeting from multiple sources, we landed on Twin Oaks. What a…read morewonderful experience from start to finish. Kyle was extremely helpful in getting us the pricing we needed. He was on time for our appointment to measure the rooms. George was also extremely helpful in making sure we got exactly what we wanted. He also made some suggestions on the padding that saved us some money. Communication with Twin Oaks from beginning to end was top notch. Save yourself some time and aggravation and just go here.

Lynn was very knowledgeable about all kinds of flooring and helped us pick a beautiful floor that…read moreis durable enough for our family. Danny did a great job installing our flooring. We will definitely come back to Twin Oaks as we continue to remodel our new home.

In October I asked Pete's Carpet to remove and dispose of my 20-year-old carpeting and to install…read morenew carpeting through out my house. I had a great experience working with Delia and her team. My husband and I have 2 large dogs, so we needed something that would hold up. A few months later, I am happy to report that everything still looks brand new. I do feel like my home was probably more difficult than most because of the size of the rooms, the number of corners, stairs, and fireplaces, so there was a lot of more "detailed" work that needed to be done. For this reason, it was a 2 day project. We are very happy with the care that the installation team took to make everything look fantastic. We have gotten a lot of compliments from our families and friends about the look and feel of the carpet. We went with a super dense carpet fiber and a thick padding with a plastic coating (for the dogs, per Delia's recommendation). 10/10 would recommend and use them again. The whole process was super easy and everyone was friendly and helpful.

This is now our third time using Pete's carpet and we have been extremely satisfied. Pete is a…read moregreat guy and I appreciate and love to support as local small business. Keep up the great work

Tadas Wood Flooring did a fantastic job on our wood floors, from the sanding and prep work to the…read morestain color for three full rooms in our house. He is very conscientious about creating a dust-free environment for us. Tadas is exceptionally meticulous, thorough, and 100% reliable! We are so impressed by his workmanship - our floors are just beautiful! I highly recommend TWF for your home too! ~ Donna S.

Tadas just added and refinished our wood floors. Super professional and a lot more choices in color…read moreand finish......highly recommend!

Bob and the team at Cabinet Tree Studio created our dream kitchen! We had a great experience with…read morethe design options that the team provided. Our kitchen table space was awkward and small, so they recommended a longer island that now serves as our dining space. Family gatherings are much easier with all the room for food and drinks and people. It's truly the gathering space! We got rid of the outdated desk and made the space functional again by adding cabinets and a space for a coffee station. The built-in wine rack, corner lazy susan and pull out utensil cabinet are also favorite features. The customer service is top-notch. They were transparent about cost and project timeline and worked with us to achieve exactly what we desired within our budget. When we had a few hiccups in the process which happens with any major project, they were ready with solutions that exceeded my expectations. They were clean and respectful of our home, always tidying up at the end of the day. They conducted a final walk through of the finished kitchen to ensure it met our satisfaction. I had investigated several other options and am happy we went with Bob and his team. I look forward to working with them on other projects and recommend their services.

We stopped in to get an estimate on a vanity, within 24 hours we received a picture and an estimate…read morewith tax. I called today with questions about the vanity and pricing and was provided a wealth of information. The quality of the Merillat cabinets is above and beyond those of the home improvement stores like Home Depot and Lowe's.

Sue the designer and Sean the cabinet installer are an amazing team. The customer service is out of…read morethis world, with prompt email and phone call responses, and with great advice that my husband and I would have never thought of. They walk you through any questions or comments. They also came to our home to double check the measurements. I would recommend these guys over any big brand company like Menards or Home Depot anyway. They know what they're doing. And our cabinets were all CUSTOM built for a much better price. Our kitchen is now the most beautiful one in the neighborhood.

Worked with Marc and the Granitex team to install 125 sq ft of quartz coutnertops across our…read morekitchen and baths. Marc provided excellent communication and the Granitex team were incredibly efficient during the demo and installation. Couldn't be happier with the end product that was delivered, along with the outstanding level of customer service that Cabinets 4 U, Inc provides. Highly recommended team to work with if you're looking for positive results, competitive pricing, and high quality products. Looking forward to our next projects!

Santora Carpets did a great job with our flooring and carpeting. Good prices, good selection…read more What really wowed me was their customer service. A month after the installation, I noticed that the transition piece between the bathroom tile and bedroom carpeting was loose. I called Lenny, the owner, who told me that someone would be over to fix it. That afternoon, Eddy arrived. I was not home, but my husband was. Eddy checked out the problem and told my husband that Santora had note done that piece of work, but the contractor who did the bathroom rehab did. My husband had not been involved with this project and didn't have a clue as to who did what. Eddy, then told my husband. "Not to worry, I'll fix it". When I arrived home, Eddy talked to me about the "fix". He had to make a temporary fix but it would take care of the problem for the moment. However, he would be back the following day to make it right. And, he was good to his word. Problem fixed! This is awesome customer service. Fixing something that was someone else's mistake. Santora is the best!

fantastic job. great quality exceeded my expectations…read more floor looks great and they cleaned up and left the room looking nice. definately will do business with Lenny and his staff again in the future. they rrplaced a laminate flooring with a luxuary vinyl that is amazing. Paul at Point West Condos Lombard IL

This review is for Pearl Design Group's Lakewood Countertops Division. I was in need of new…read morecountertops and went to several places to quote the Wilsonart HD Laminate tops, including another kitchen store in St. Charles and the box stores. Lakewood Countertops at Pearl Design Group came in at half the price of the store in St. Charles. It was about $100 more than the box stores, but Lakewood was willing to come out and measure and deliver the tops when complete, so I felt their price was worth it. Also, they explained why their process was better than the box stores. The counters looked amazing and were well done. They did have to redo the backsplashes because I needed them 1/4 inch taller than normal and someone misread the instructions, but they came and picked them up and fixed them and brought them back to me, so I can't complain!

I needed to add to my kitchen and Pearl Design was the only place in my area that carried my…read morecabinet. I sent the exact specifications to match my existing cabinets. When the items finally arrived, which I understand covid affected things, 2 months later, they were inaccurate. The rep tried to blame me, and I reshared my email which indicated his error. The rep finally realized this and then sent the correct item but without the glaze, because they didn't do that anymore, when it was done on the incorrect items. He said I could try to do it myself if I wanted. Took months, which I know is resulted from covid, but not happy with how things turned out. Go elsewhere if you can, but this was the only place that sold what I needed to match existing items.