This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

Manuel and his helper showed up on time. They worked quickly and very carefully moving furniture…read moreout of the bedroom to put in the new carpet. I was very impressed with Mary who handled all the coordinating and with Bob who came out with all the samples. It was a very pleasant experience from beginning to end. I will use Mr. Carpet again.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

This was my first time looking for a cleaning service and I was beyond amazed. I had Magdaly and…read moreLiz take care of my kitchen, and by the time they were finished, it looked brand new. They were kind and efficient, and went above and beyond in every single aspect. Suzi communicated with me at every step of the way and answered all my questions. As someone who is picky about cleanings, I can't recommend Rosy Gloves enough--you will not be disappointed!

Suzi was very responsive, not only to quote me for the job but also to ask follow-up questions…read more You can tell she is putting her whole heart into this and wants it done well! Open and honest communication was had during the entire process which is so needed when someone is cleaning your home. And her price beats the competition!

The job was not finished the day they left, as the carpeting shows the seams very poorly placed…read more They told me to wait for a few months to get worn in, they did come out to hammer the seams down, that lasted a few days. I now have seams showing up, so it looks like Frankenstein's scars. I have been trying to get someone to call us back, with no luck, maybe this will get the call back done. They did a good job on the kitchen's luxury vinyl flooring, and we have friends that like their work. I will not give anyone their number until our carpeting has been fixed, I do not know what can be done to fix this trouble. I think they do not want to call back, because the carpeting needs to be replaced. They were not the cheapest company we did get quotes from; we are both very disappointed in the "work" that was done our house. I have to wonder if the cheaper company would have done a better job.

Very bad flooring product. Frank Agrabawi was the sales guy along with his son Faris Agrabawi…read more They promised everything and delivered nothing. The laminate flooring they installed stared cracking, splitting and breaking off. Frank sent a rep from the flooring manufacturer who came in to inspect. He later told Frank that the house was settling and that was the issue. He refused to honor their lifetime warranty. Steer clear of this company and the sales rep Frank Agrabawi. Save yourself headaches and money. I would never recommend or use them again.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

Xavier came through with the most thorough explanation and no nonsense quote so we knew what to…read moreexpect. Jordan kept us in the loop on schedules and installation dates. Joe, Paul, and Ashton were incredible! Everything from quote to install was seamless. We'll be coming back for more!

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K