After searching around for carpeting from multiple sources, we landed on Twin Oaks. What a…read morewonderful experience from start to finish. Kyle was extremely helpful in getting us the pricing we needed. He was on time for our appointment to measure the rooms. George was also extremely helpful in making sure we got exactly what we wanted. He also made some suggestions on the padding that saved us some money. Communication with Twin Oaks from beginning to end was top notch. Save yourself some time and aggravation and just go here.

Lynn was very knowledgeable about all kinds of flooring and helped us pick a beautiful floor that…read moreis durable enough for our family. Danny did a great job installing our flooring. We will definitely come back to Twin Oaks as we continue to remodel our new home.

Buff & Coat did an amazing job refinishing our floors! They were able to do our floors within a…read morecouple weeks of when we received our bid. I was very happy with the price for all the work done. They explained the whole procedure and what to expect very well. Provided verbal and written information about the process and how to care for the floors after the work is done. Excellent communication throughout the entire procedure. They were easy to get a hold of with any questions that I had, and were very knowledgeable.

Great experience from start to finish. We couldn't be happier with our finished floor. We highly…read morerecommend Buff & Coat Hardwood Floor Renewal.

There aren't enough review stars for Chris and A Step Ahead Flooring! We bought our home 11 years…read moreago and have been lamenting the bleaching out of our family room's hard wood floor due to south-facing windows. (There's even the telltale square in the flooring when we move the rug.) We had no idea what to expect or what was the "right way" to fix it. Enter Chris. He came in and gave us a more-than-reasonable price quote and had a plan for everything (even how to puppy- and child-proof the new floors a bit). He and his crew were professional, efficient, courteous, tidy, and delivered an amazing product in a very quick timeline. My husband now wants to redo the entire house with Chris!

We bought a house in Elgin and had Chris come out to quote refinishing the first floor…read more We are amazed at how great the floors look now. Chris was great to work with. We plan on having A Step Ahead Flooring in the future for our basement. Thanks again Chris!

What a great experience working with Creative Floors! Johnny was so easy to work with from day one…read more- answered every single question we had (and we had a lot!), gave us honest advice even when it meant recommending a different product than we originally wanted, and just made the whole process feel easy and stress-free. Alejandro and the team who did the actual install were wonderful too - friendly, hardworking, and did beautiful work. Our floors look amazing! So glad we chose Creative Floors - couldn't have asked for a better team to work with on our new home. Highly recommend!

We had such a wonderful experience and absolutely love how our new carpet turned out! The carpet is…read morebeautiful and completely transformed the space. The team was professional, efficient, and respectful of our home, and they handled moving everything that needed to be moved, which made the entire process incredibly easy for us. I was especially impressed that they were able to complete everything in just a few hours while still doing such quality work. Everything looks clean, seamless, and beautifully done, and we couldn't be happier with the results. We would absolutely recommend them to anyone looking for beautiful carpet and a professional, hassle-free installation experience!

The job was not finished the day they left, as the carpeting shows the seams very poorly placed…read more They told me to wait for a few months to get worn in, they did come out to hammer the seams down, that lasted a few days. I now have seams showing up, so it looks like Frankenstein's scars. I have been trying to get someone to call us back, with no luck, maybe this will get the call back done. They did a good job on the kitchen's luxury vinyl flooring, and we have friends that like their work. I will not give anyone their number until our carpeting has been fixed, I do not know what can be done to fix this trouble. I think they do not want to call back, because the carpeting needs to be replaced. They were not the cheapest company we did get quotes from; we are both very disappointed in the "work" that was done our house. I have to wonder if the cheaper company would have done a better job.

Very bad flooring product. Frank Agrabawi was the sales guy along with his son Faris Agrabawi…read more They promised everything and delivered nothing. The laminate flooring they installed stared cracking, splitting and breaking off. Frank sent a rep from the flooring manufacturer who came in to inspect. He later told Frank that the house was settling and that was the issue. He refused to honor their lifetime warranty. Steer clear of this company and the sales rep Frank Agrabawi. Save yourself headaches and money. I would never recommend or use them again.

In October I asked Pete's Carpet to remove and dispose of my 20-year-old carpeting and to install…read morenew carpeting through out my house. I had a great experience working with Delia and her team. My husband and I have 2 large dogs, so we needed something that would hold up. A few months later, I am happy to report that everything still looks brand new. I do feel like my home was probably more difficult than most because of the size of the rooms, the number of corners, stairs, and fireplaces, so there was a lot of more "detailed" work that needed to be done. For this reason, it was a 2 day project. We are very happy with the care that the installation team took to make everything look fantastic. We have gotten a lot of compliments from our families and friends about the look and feel of the carpet. We went with a super dense carpet fiber and a thick padding with a plastic coating (for the dogs, per Delia's recommendation). 10/10 would recommend and use them again. The whole process was super easy and everyone was friendly and helpful.

This is now our third time using Pete's carpet and we have been extremely satisfied. Pete is a…read moregreat guy and I appreciate and love to support as local small business. Keep up the great work

Tadas Wood Flooring did a fantastic job on our wood floors, from the sanding and prep work to the…read morestain color for three full rooms in our house. He is very conscientious about creating a dust-free environment for us. Tadas is exceptionally meticulous, thorough, and 100% reliable! We are so impressed by his workmanship - our floors are just beautiful! I highly recommend TWF for your home too! ~ Donna S.

Tadas just added and refinished our wood floors. Super professional and a lot more choices in color…read moreand finish......highly recommend!

I'm just fully and utterly disappointed. This review is coming months after my project was…read more"finished" because I don't believe in reacting in anger. But I can't sit in my tub or stand in my bathroom without seeing the mess that I paid good money for. This company is called top notch and yet I received some bottom rung remodeling work. Michael was referred to me by a friend who had his company do work in her house. She assured me that he and his team were the best in the business when it comes to tile work and remodeling. But it has become clear to me that I was sent the B team on my project. I'm sure in their world my $20,000 project wasn't worth the time because someone was probably spending more than that, so their efforts went there. Let's start by the false promises made. I hired Michael in September of 2022. Michael told me that they couldn't start my project until March of 2023. I immediately said, no I can't wait that long because another clown of a contractor already messed up and my bathroom was in ruins. To get my money, Michael promised he could move things around and start in Jan/Feb. I really wanted to work with him based on the recommendation so I agreed. The project was started on March 13th, so I ended up waiting anyway. The 2 workers in my house that did everything, tile, electric, plumbing, painting, etc were very nice but clearly are handymen and not professionals in any of those specific fields. Every single fixture in my bathroom has leaked since completion of the project - sink which ruined the vanity and they had to replace it, toilet the first time I used it, drain under the tub which leaked into my living room ceiling and ruined it, and the shower door that leaks out water every time I open it. You might be thinking, oh, that's the door that's a problem, but it's not. The curb from the shower is angled out so the water pools at the door and then floods out when I open it. The leaks were seemingly fixed but Michael didn't even address the improperly angled curb. He ignored it which means I just have to live with it I guess. The tile work is incredibly sloppy, with black grout from the floor smeared up the sides of the walls. The ceiling and wall drywall are messy and have cracks and lines in them. I'm basically waiting for the next thing to fail. My living room ceiling that was ruined from the tub leak was patched horribly. The workers also wanted to just paint the patch they made. I had to force them to paint the whole ceiling to make it look somewhat presentable. And, before they even fixed the ceiling they tried convincing me that the leak was from something else (my chimney, a tree root?, me being too rough in my tub and breaking its seal with Michael throwing in a dirty and inappropriate sex joke). Michael had the nerve to ask me to book another bathroom remodel with me in tears while his crew was tearing apart my living room. Michael is a schmoozer. He talks and smiles and pretends to care. I never was fooled by him but I let him make his over the top gestures all the while thinking, who cares, if he does the job right? But the job wasn't done right. And to top it off, he got into a screaming match with my friend who stood up for me and called him out on his BS. Instead of profusely apologizing to me for what he put me through, I haven't heard from Michael since. Think long and hard before spending thousands of dollars with this company. My bathroom is beautiful, thanks to my design, but it is tainted every time I see their shoddy work.

Mike and his crew did an excellent job on the remodel of our main bedroom bathroom...so much so,…read morethat we had them come back and remodel our second bathroom. I wish I had know of them when I remodeled my basement when I first bought the house The ARE TRULY TOP NOTCH!