1. 312 Flooring

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Lincolnshire, IL

312 Flooring

4.9 (222 reviews)
Open • 9:00 am - 6:00 pm

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Response time

2 hours

Response rate

100%

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Services - 312 Flooring

Floor refinishing

Carpet installation

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Recommended Reviews - 312 Flooring

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Reviews With Photos

Mosaic tile work
Kaitlin P.

Most efficient group to work with during our renovation process! We will definitely work with them again the future. Thank you, 312!

Mike C.

312 Flooring did a fabulous job on the second level of my 1980's townhouse floor. The original builders used nails to secure the floor underneath, which resulted in significant creaking when walking over it. 312 replaced warped plywood and re-secured the subfloor to the joists with screws. 312 then installed new carpeting to replace older 15+ year old polyester with similar looking, more durable nylon. I'm very pleased with the results. Floor noise has been reduced tremendously, and carpet feels and looks beautiful. Kudos to Pete who was very kind and patient to work with throughout the phases of this process. Also a big thanks to Juan's team for their excellent work on the flooring renovation. My next project will be to replace hardwood downstairs, and I will not hesitate to use 312 for that as well.

We needed to replace the original 1903 wood flooring in our dining room and front hallway. Peter and his team were excellent, communicative, on time, and on budget from beginning to end. Peter takes lots of time and care time to explain the project in every detail so each option and decision are clear and comprehensive. Jesse was a delight to work with, Oscar led the install crew well, and Miguel did an expert job with the install. We're very happy with the result and glad we chose 312 Flooring.

Tight stair wrap
David S.

Overall very good install process and great prices. Carlos & Alberto did excellent work with the Installation, especially suggesting the tighter wrap around the stairs that looked real sharp.

After, beautiful color and wood grain shining through!
Lauren O.

We had a positive experience with 312 Flooring for our hardwood and carpeting needs. We had just bought a new house and were looking to replace laminate flooring with hardwood in 3 rooms and refinish the kitchen to match. We also needed to replace all of the carpeting on the second level as well as our basement stairs and an office. The timing was crucial because we had to coordinate flooring, painting, and electrical all within a short period of time before moving into our new home. Jesse helped walk us through all of our options from the wood to the staining to the differences in carpeting. After I had picked the stain color for the floors, Jesse had two other similar colors tested. I really appreciated the opportunity to compare and in the context of my home--we ended up picking a different color after seeing how it looked IRL. Jesse and the owner, Peter, were always available to discuss the project and very thorough with their explanations. There were many considerations and small details to make decisions on that I felt confident in making after our conversations. Oscar (head of the crew) and Miguel (our lead installer) did an amazing job. Everything looks beautiful and has improved our home tremendously. We had one hiccup where the main stair carpeting wasn't installed, but Peter rectified it, and our carpet was installed shortly after we moved in. All in all I would definitely recommend 312 Flooring. I wanted to go with a local business, and I really felt I got the care and attention I was looking for.

Brad S.

Peter and his team replaced my old creaky sleeper subfloors and installed new luxury vinyl plank on top of new plywood subfloors. Job was done quickly and cleanly and Peter was very helpful and communicative throughout every step of the process. Highly recommend for your new flooring needs!

Laminate flooring
Kit C.

It's always satisfying to review a company that does superior work in every way. I'm thrilled with my new flooring and the whole process was smooth and efficient. I didn't give them much time but they came through perfectly. Peter, the owner, is very personable and responsive. A real pleasure. Jesse, the project manager, was excellent and helped me choose the exact flooring I wanted. And Juan and his team did a spectacular job putting in the flooring. It looks fantastic and working with Juan was a true pleasure. He showed up on time with a smile and had me check the job periodically. I was in the midst of moving and quite stressed, and had to leave early but felt totally secure with Juan and his team finishing on their own. I couldn't be happier and this was my first time doing anything like this. Superlative work, superlative company.

The floor!
Alex C.

Got a few quotes from different places and 312, Jesse and Peter, were the most thorough and detailed in their explanation. They gave me a number of options and were both patient in letting me make a decision but quick to make things happen. I live in a condo building and they worked with the management to take care of all the insurance and certificates and get approval. Juan and his crew were able to remove carpet and install hardwood floors in a single day in the bedroom.

Chelsie P.

Had the best experience with the whole team as a first time homebuyer tackling my first project. Mike was super helpful in going through all my options with me and kicking off my project. The installers were phenomenal. Juan installed my LVP, can't speak highly enough of him. Showed me everything he was doing and any issues he encountered so I felt informed the whole time. Even wrapped up a day earlier than expected. Manuel & Javier installed my carpet and were so efficient and professional. They were done in like 5 hours, it blew my mind. Overall great experience, would use again!

Gap where the wood doesn't hit the doorframe.
Elizabeth C.

I called Peter after a disaster from Home Depot installers - I had told there there were subfloor issues and they waited till install day to tell me they couldn't fix it. Peter could. First I will say that Peter's customer service and responsiveness is amazing. He answered my calls right away or texted me that he would call me if he couldn't. The job was a big job and I think Peter's guys just bit off a little more than they could do. My condo is a vintage condo over 100 years old and that comes with its own special set of circumstances. It needed the current floors ripped up, sleepers fixed, new subfloor, and then the new solid hardwood laid. The workers were polite and hardworking, but didn't always pay attention to the details. I would discuss one thing with Peter and agree on a method - but then have to watch and sometimes it would happen, most of the time not till I stopped them and they conferred. I felt like the foreman instead of the customer. I also am unhappy with the way my entry way turned out. It's a little complicated with the many doorways and some of the cuts are short - there is one place that is a particularly large gap. I didn't see it till after when moving stuff back in and getting settled, but I also felt this is something that should have been seen with attention to detail. Picture included. Ignore the quarter round - I'm putting in the finishes on that one since I wanted something extra (I don't blame them for that one). It also has a really large squeak still that I think some screws or additional sleeper could have helped. I know with the age and current engineering of the subfloor spaces (gas lines, conduits electric, etc.) we couldn't get rid of all noise without an even larger project - but I do feel a better attempt could have been made there. Also I know you can use shims in bad areas to help or things like that. I feel this is stuff their crew should have known and presented to me as options - wood floors are supposed to be one of their areas of expertise! I would say 312 is great if you have a newer place or gutted. They can do the job and Peter is responsive. However, for vintage I would check around and keep an eye on the progress.

Threshold of one of the bedrooms. New in bedroom, old in hallway.

Working with 312 was one of the most painless experiences of home improvement we've ever experienced! We are in the midst of sprucing up a recently purchased home. As part of that, we replaced old and disgusting carpet in two upstairs bedrooms. We needed to match both the size, shape, grain, and stain of our pre-existing floors. Peter went above and beyond answering our questions and helping to find the floors that most matched what we had. The stain color wasn't perfect, but that was due to our choice of stains. However, the finish and grain look identical. The installation was near perfect; a far cry from the floors we've had in other homes/condos in the city. The were also impeccably clean; vacuuming both the hallway and the stairs on both days of the install. The demo and install crews were punctual and professional. I would highly recommend 312 for any wood flooring needs you have!

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Peter and his workers were always available and accommodating. We are very happy with his work!

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4 years ago

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2 years ago

Great job done on floors. Beautiful flooring. Very thorough job, and great advice and knowledge in general. Highly recommend!

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Ask the Community - 312 Flooring

Do you do repairs on creaking floors/subfloor?

Not in just by itself. It also depends on where these noises are coming from. Sometimes it’s actually from your joists. This is something that we are not able to determine or fix… 

Does 312 do work in the Lindenhurst/Lake Villa Area?

Good morning Daniel . Your location is just outside of our service area . But, it will all… 

Does 312 Flooring refinish engineered hardwood floors?

It depends how thick the veneer layer is and if there’s any deep scratches

We're moving to St. Charles....does your service area happen to extend that far? 🤞 Barbara

Good evening I do Service the St. Charles area, but it all depends on what is involved. It would be best if we can have a 5-10 minute phone conversation to discuss your… 

Do you replace stair carpets? If yes, can I get a quote for 13 stairs? We're located in Orland Park.

There’s more than one answer for the question you’re asking We will need to have about a 10 minute phone conversation to go over what kind of stairs you have if they are… 

View All 8 Questions

Review Highlights - 312 Flooring

“Peter came to double check the measurements on the day of installation and right after to make sure it went well.”

Mentioned in 128 reviews

Read more highlights

Carpet Cleaning Group

Carpet Cleaning Group

(612 reviews)

Irving Park

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.

Empire Today

Empire Today

(700 reviews)

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

America's Flooring Store - Upstairs carpet

America's Flooring Store

(23 reviews)

I can't say enough wonderful things about this store! My husband and I are about to remodel our…read morebathroom, and Lisa has been INCREDIBLE every step of the way! We live in DuPage County and checked out a couple stores out here - the tile shop which had some of the worst customer service we've encountered in our life, a couple locally owned who kept pressuring us to use their people for the installation despite us already finding someone we trust, and that left me searching for a new place. America's Flooring Store came up in our search so we had nothing to lose coming here. First, it is 1000% worth the drive out here. They have so many beautiful selections to choose from. After we shared our style with Lisa, she immediately pulled a few options. I'm not over exaggerating when I say they were all perfect. Both my husband and I leaned towards the same one as our favorite! Lisa really listened which I feel is so rare these days, and made the ordering process a breeze. Our tiles came in quickly in about a week. One of the tile sadly was cracked right down the middle which happens. Nobody can control what happens in shipping, and Lisa immediately took care of this and got replacements! We will never go anywhere else for flooring and will refer all our friends and family here. I can't recommend this place enough!!!

It really bugs me when someone says they're going to do something and then doesn't. She said she…read morewould get to work on my quote first thing in the morning. I didn't receive anything so I texted that I was waiting. No answer, so I went in the store at 1:40 pm. She said the quote is right here and pointed to her desk. I asked if I could have it and she said, well I didn't do it yet. If I weren't in a hurry, I wouldn't have minded so much. It literally took less than 5 minutes for her to do the quote.

312 Flooring - flooring - Updated October 2026

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