I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I moved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do. read more

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted them with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus. read more

I had 3 area rugs cleaned by the Carpet Cleaning Group (CCG). They were a couple of dollars a square foot more then the last place i used when they brought it back, it didn't look any different. You get what you pay for. CCG did a fantastic job, all 3 carpets came back looking brand new. So worth the cost. The guys that picked up and delivered the rugs moved furniture when they picked it up and when they returned the rugs. I highly recommend this company! read more

Great communicators. Very punctual and explained exactly what they were going to do and why. Answered all my questions and were exceedingly polite. And, oh yes, they did an incredible job cleaning my rugs and carpet. Eliminated a really bad stain ... poof, perfect. read more

Updating my review from 2014... This is an update to my original review from 2014. Back then, I had CCG out to clean some furniture upholstery and was really impressed. Now, they come regularly to clean the common area carpets in our building, which get disgusting. Their service is still incredibly professional--they're experts at stain removal and odor elimination. Most recently, someone tracked dog waste through the hallway, and it sat for four months because the building wouldn't authorize cleaning. As soon as German and Jose came out, they had it completely gone in under an hour. Miracle workers! read more

Carpet Cleaning Group - BEFORE - old dog poo stains - Carpet Cleaning Near Me - Chicago, Illinois

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On time, fair price and great service. Zac and his co worker did a great job in a timely manner. Scheduling was easy and efficient. Will use this company again. read more

I am a repeat customer, and this is because this team is reliable, friendly, and good at what they do! Zach and Joseph did a great job attending to some pet odors and light stains. read more

Team came in did outstanding professional job I have used many companies in past moving forward this will be the only go to company for our company read more

If I could give 10 stars I would. Service great and professional. Pet odors gone rugs look and feel great read more

I recently hired carpet cleaning group to clean my carpets, and I couldn't be happier with the results! The Technician was Amazing to work with he was incredibly professional, polite, and respectful of my home. I highly recommend them to anyone needing their carpets cleaned!" Ruth read more

German and Oleg did a great job on cleaning our upholstery! Called in advance, were punctual and cleaned up as if they were never here. Extremely professional! We had a sofa, two chairs and two throw pillows cleaned. Everything looks new and feels so clean! Not all of the stains were able to come out, but we waited too long to have those professionally cleaned. I will immediately get them out here....the next time our precious Westie makes a mess. read more

They did a great job cleaning our church carpet and rugs!! We really noticed the difference from prior service. Recommend this business.

I have two dogs and two kids which makes for incredibly dirty rugs! CCG restored my cream colored rugs to their original glory, and sanitized them as well. They look brand new, and the team did an amazing job repositioning them post-cleaning. The whole team was Professional, courteous, and timely. read more

I recently adopted a great Dane puppy. Housebreaking was an ordeal. These guys just kept going at it till the wool rug was completely odor free. They gave an amazing price compared to other services I've used. Thanks to Dave and Jose for their professional p/u delivery service. read more

The guys who picked up the carpets to be cleaned were friendly and professional. The carpets were returned today. They look great! The price was good, the workmanship was good. The carpets needed repairing, and they did a perfect job on the repairs. I am very pleased. David and Jose delivered the cleaned carpets. They were professional and easy to work with. I gave them 5 stars. read more

We used Carpet Cleaning Group for our basement carpet. Just like to get the carpet cleaned annually and we were unhappy with our experience with Stanley Steamer. They are so quick with booking. Reached out right away after I initially filled out the form and had availability as soon as the next day. It was so nice to have the option of getting it done right away! Joseph came and was so friendly, energetic and did an amazing job. The carpet looks fantastic and it smells like clean laundry!! I am really sensitive to smell and was worried about a chemically or air freshener smell. Joseph took the time to see the area, tell us the process and then after walked us through again. He is really knowledgeable about carpet and gave us a tip for a problem area that completely saved us. Will definitely use again next year. read more

We have worked with this company for many years and have always been impressed with the quality of their work. No other company has been able to match their attention to detail in cleaning. The team is extremely well-trained and professional. Keep up the great work, we're already ready to get a quote for this year! read more

We had some construction recently which (even while covered) made our stair running and nursery rocking chair retain a lot of construction/drywall dust. CCG did a great job and were very quick! Zach and Dave were very friendly and informative as well! Will be using their services again in the future! read more

Carpet Cleaning Group - Carpet Cleaning Near Me - Chicago, Illinois

They provided a good quality service, for exactly the cost they quoted. We highly recommend them!

CCG (and Zach and German) did a great job with my rugs. One was a light colored rug with a wine stain. I had a long list of specifications of what CCG could and could not use and try (e.g., only hot water extraction), in order to maintain my rug's warranty. They stayed within my specifications exactly and were still able to completely remove the stain. I so appreciate their willingness to comply with all of the requirements and I'm so pleased how it turned out; really thought the rug was doomed. I also had two viscose rugs; viscose is a notoriously finicky and hard material to clean (for example, it can stain from water!). Both came back in great shape, undamaged and soft, with all stains removed. I'm really happy with the work and will be using them again in the future. read more

I recently had a large sofa cleaned by Carpet Cleaning Group (CCG). The experience was very positive. The sofa was 10 years old with and had never been professionally cleaned. There were a couple stains that I thought would be difficult to clean and, unfortunately, there was a bit of an old-dog smell. Herman and David did a fantastic job! The sofa looked brand new and smelled great when they were finished! I would certainly use them again and would highly recommend them to anyone who needs a reasonably-priced, professional upholstery cleaning! read more

professional and my wool rug looks like new. I highly recommend the Carpet Cleaning Group.

Always do a great job. Easy to schedule. Appreciate their expertise. Will continue to use this provider.

Wow, I was calling to request a quote and the customer service went from great to horrible in a split second. The lady who answered seemed so annoyed just because I wanted some clarification on the pricing and what it includes. She raise her voice on me and just straight RUDE. It's unfortunate she made her company lose a customer, because I was welling to give them a try. read more

We had a positive experience - from setting the appointment with Maria to punctual and communicative team arriving on a Saturday. We had some tough dirt and grime on our bedroom carpet from previous renters and the guys did the best they could. They were patient and worked hard. They were also pleasant and trustworthy. read more

Highly recommend CCG! My couch is only 5 years old but we've never gotten it professionally cleaned. Called around and decided on Carpet Cleaning Group, for a 6 section couch with disinfectant and enzymatic service. The two technicians showed up on time and immediately got to work on our couch. They finished the job in about an hour and my cough looks GREAT, smells good and it turned out to be $100 cheaper than what I was quoted by other groups! Will be returning! read more

David came out to do my basement carpet I thought I had to replace. But after he cleaned it it looked brand new.God knows how much money he saved me.And I have wood floors upstairs I didn't know they also do hardwood floors. Wax and buff. He told me if you walk on it we do it. Love CCG. read more

we have used carpet cleaning group on many occasions to clean our furniture and carpets. They are reliable, dependable, polite, and their services are excellent. read more

For the last few years I have used The Carpet Cleaning Group at least once a year. They are professional, prompt, communicative, and pleasant. Zach and Herman did a wonderful job during their last visit. read more

I've been using The Carpet Cleaning Group for three or four years and I'm never disappointed. It's easy to book an appointment and the two technicians, who this time were Zach and Herman, called me 45 minutes before their arrival to let me know when they'd be onsite. Once they arrived, I pointed out some problem areas as well as one piece of furniture, a spinning wheel, that couldn't be moved because it's a family heirloom. Zach and Herman did a thorough job of cleaning both my wall-to-wall carpeting in every room as well as my convertible sofa. They were highly professional throughout their visit and both were very personable and easy to talk to. I give high marks to this company and will certainly use them again. read more

I couldn't be more happy with Carpet Cleaning Group.The service is incredible, the pick up and drop off of my rugs was quick & courteous. The rugs look brand new!! This is the second time I haved used Carpet cleaning group & I will definitely use them again. read more

I found this CCG via Yelp based on the great reviews - and they were indeed great. First of all, it was easy to message with the company to get an estimate based on the square footage of our home and schedule a date and time. As for the actual cleanin, Zach and Hermann did a fantastic job. They were prompt, professional, and thorough. It was clear they take great pride in their work. I would definitely book CCG again in the future, and recommend them if you need your carpets brought back to life. read more

Very quick and easy to set up the appointment. The 2 technicians (Zach and another gentleman whose name I didn't get) arrived promptly, explained everything, gave me options, and then proceeded with the professional cleaning of my sofa and rug. I'm very happy with the results. Huge value and something I should have done YEARS ago. They will be a spring cleaning call every year or so. Thanks! read more

CCG provides great, efficient, quality service at a great price. The staff is friendly and professional. Zach and Oleg did an amazing job today gettIng out tough stains! read more

Second time using Carpet Cleaning Group. Zach & Jose were both professional and did a great job cleaning my carpets. I would recommend the company. Dennis Chudoba read more

Great service from the initial contact to the return of the cleaned 14 x 10 area rug. I will be a customer going forward without hesitation. Price was great to begin with, and they made some minor repairs at no charge. read more

I have been using this company for several years and find them dependable and financially reasonable My just-delivered carpets look brand new and, as always, the gentlemen that pick-up and deliver are delightful. One other important mention: they will take ANY kind of carpet, including my indoor-outdoor rug which several other companies will not do read more

Herman and Jose were exceptional! They have amazing work ethics. They were on time and gave me half an hour notice letting me know when they would arrive. They were polite, professional, and actually took pride in their work. They had me review their work to make sure I was satisfied of wall to wall carpeting, stairs, hallway, and 3 area rugs.I would highly recommend them and this Company from my personal experience. Thank you, Herman & Jose! Your customer, Dee read more

Was able to book on short notice for move in and move out cleanings. Carpet looked great after! Very responsive.

I had my couch and love seat cleaned and my thick area rug cleaned. They came to pick up the area rug as they knew it would be cleaned best in their facility, rather than at my house. They were professional, removed their shoes, and carefully moved all the furniture off the rug to roll it up. I put a rush order in because I needed it in a week and it was delivered in 6 days at which time they cleaned the couch and love seat. Those pieces had several years of wear and stains and they now looks brand new! It took them about an hour as they meticulously went over both pieces, as well as the throw pillow, with the equipment until they were perfect. And the rug, which is a deep knotted pile, looks brand new as well. I am so impressed and will definitely use them again. read more

Carpet Cleaning Group - Sofa, loveseat, and area rug cleaned by CCG - Carpet Cleaning Near Me - Chicago, Illinois