Large selection compared to other locations. More decor and pillows, lots of bed and bath…read more Sometimes the best finds are in clearance section. Always pretty busy but lots of cashiers to get the checkout line moving quickly.

You can always get some great bargains here. I wished they had more registers open during the…read moreholiday hours. We were waiting in line and they only had two opened for awhile. There was a long line of people waiting. It took about 10 mins before someone opened a third register. Other than that, this location is big with a lot of parking. They need smaller shopping carts, like some of the ones in Downers Grove.

I'm not sure how I feel. I kinda feel like At Home is a cross between Sears about 2 years before…read morethey went out of business, KMart 6 months before they went out of business and JCPenney. Do you want to walk through two hundred thousand square feet of just a bunch of stuff that you probably don't need? Then here's your place. Do you want one entire aisle of bed sheets, all the same generic brand but just in 4 different colors and ones that are not at all soft? Then this is the place. Do you want a place to just sit in the middle of an aisle on the floor for an hour and nobody will notice? Then again you found your place. Do you want some furniture made out of pressed board? Well as I said before, you found your place. If you're looking for a quiet place to maybe read a book for an hour, bring your own book but you found your place. If you want to go shopping and not find anything that you really need, then this is your place.

At Home, My wife just loves your store, it's the place she…read moreshops when she wants to freshen up/modernize our home decor without spending a fortune. She finds it easy to shop online and pickup at the store. The orders have always been ready for pickup and the employees helpful and friendly even when doing returns. They have an excellent selection of rugs, throw pillows and outdoor furniture cushions. The prices are very affordable and a good value for the money. When she gets tired of something it either gets shared to a relative or passed on to a charity so others can use it.

A friend brought me here while sharing with me some of her favorite places to go thrift shopping. I…read moreliked it and plan to return once our home is rebuilt (due to a fire) and I have a better idea what I would like and need. The store was well organized with a good selection of items of interest to me that were reasonably priced. Some thrift stores have really upped their prices, so these seemed pretty good to me. I'll be stopping back whenever I am in the area to look for needs and treasures.

Their prices used to be quite good but they continue to go up so it's give-and-take. My most recent…read morefrustration had been when purchasing a wood finished item. Thet always stick their price tags right in the middle of items. I mentioned to the sales person that it would be great if they could put their price not in the middle of a table, but someplace less damaging. She went onto basically tell me it was my fault because of how I probably took my sticker off (note you can see items in their store where they have changed a sticker, and you can see it has taken off the finish). And I said that I was just trying to be helpful, to which they replied that it is how the boss wants it and they listen to their boss not to a customer. So unnecessarily rude. I truly was trying to give constructive feedback.

I cannot say enough about how helpful all of the associates have been! I give the customer service…read moreteam a "5." I have recently purchased patio furniture, a nightstand, upholstered swivel chair and so much more. They have answered my questions, spent time with me finding the right size item, contacted me when a piece I was looking for arrived, etc. *I still would like to see larger font on their yellow stickers-can't read them. Also, they could use better lighting in the back warehouse area.

Beautiful Saturday afternoon and was feeling like a drive so went down the the Crate and Barrel…read moreOutlet. Let me first start off my saying, don't expect outlet prices. For some reason c&b think that charging store prices at an outlet is an ok thing to do. I've I wanted store prices, I'd just go to my local or order it from the privacy of my home. I also don't understand why they feel they can charge so much for such severely damaged furniture. I'm not sure the best carpenters could make this stuff look good, but you can hand over maybe msrp-10%. What a deal. Hopefully you can sense the sarcasm. It was the worst of scratch and dent I have ever seen. Even today, I'm trying to understand the business model that makes it all make sense. I'm struggling. If it were me, and I love c&b, pass on it. This places soils the name of Crate and Barrel for me

I am very allergic to mold. Lately, whenever I'm in the back of the store, I smell mold. I even saw…read morebuckets on the floor which makes me think there are water leaks in the roof. If you are allergic like I am, beware and consider shopping somewhere else. I feel sorry for employees who are exposed to it long term.

had receipt to return but cashier rang products under wrong dept so they had to go to security…read moretapes to pull video on purchase transactions to pull i purchased. not only time consuming but embarrassing. workers here are never friendly!!!!

Horrible customer service. They tried to deliver to the wrong house. Needless to say they didn't…read morecontact me to see why. Then after 5 phone calls and sitting on hold for a minimum of an hour they tell me they cannot make the delivery for a week. When they texted they said 11-12 weeks. Couldn't even get me over to talk to a supervisor. I will NEVER order or recommend them.

Cheap furniture at high price. Return policy terrible. If you use credit card you only get store…read morecredit if you have to return within time frame.

I have to give big thanks to Mr. Jalen Amison, (ADM install materials) and his professionalism…read more I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and aggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. Mr Amison at the Aurora store knew return policies and courtesy to customers who are following the corporate return policies. I felt reassured that my shopping at the Aurora store was valued. Not so at the COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy. I will have Floor and Decor LAST on my list of places to shop, but if I do return, it will only be to the AURORA store.

After shopping Menards, Lowes, Home Depot and online in search of bathroom floor tile without…read moresuccess, I finally found Floor & Decor. Dean answered my questions about current decorating trends and assisted me in finding just what I needed to help me blend my aesthetic with potential resale value in a couple of years. The price was also better than I expected. My only two suggestions for improvement would be, 1) add signage to show there was floor tile in the center of the store. I saw the sign for "decorative floor tile" but did not realize there was other, less expensive, floor tile elsewhere in a separate area, and 2) have people on the floor ask customers if they need help. I was wandering in the wrong area and 4 different employees either stood talking to each other or were putting new samples on the wall who basically ignored me.

Painted Tree is such a unique store. It is kind of like a store full of kiosks with handmade things…read moreof all sorts that are really unique and often 1 of a kind. Artsy, craftsy things, clothes, some dried foods, coffees, teas, dog treats, scented candles, jewelry and the beat goes on and on. The staff is always friendly. Our kids are at an age where they never know what they wan lt for Christmas. We stopped in and walked out with a trunkload of things that they will be thrilled with. It is really nice for gift exchanges and a trinket for somebody really hard for. Love this place.

Located in a busy strip mall in Naperville on Route 59,this location has over 100 vendors selling…read morehome decor,fashion,gifts,and much more all under one roof. It is hit or miss on what you will find as the vendors and products are constantly changing. Lots of seasonal items as well. A fun way to spend browsing on a rainy day.

I have to admit, I judged Ollie's before I ever walked through the front door…read more When I hear "closeout" or "bargain" store, my mind immediately goes to digging through disorganized mountains of who-knows-what, wondering if I'll find a bargain or just leave needing a tetanus booster. So I walked in expecting one thing...and left wondering why I hadn't shopped here years ago. The store was clean, organized, and packed with recognizable name brands at prices that honestly made me do a double take. Every aisle seemed to have another great find, and instead of feeling like I was on an episode of Storage Wars, I actually enjoyed browsing. The employees were genuinely friendly, smiled, and seemed happy to help. That alone sets Ollie's apart from a lot of retailers these days. And I have to give a shout-out to whoever curates the music. Instead of the usual elevator soundtrack that makes you wonder if time has stopped, it actually made shopping enjoyable. Then I found out they have a 30-day return policy. That completely caught me off guard. I honestly can't remember the last bargain or closeout store I visited that confidently said, "If it doesn't work out, bring it back." Great prices are one thing, but standing behind what you sell says a lot about a company. The biggest surprise wasn't how much money I saved--it was how much confidence I had shopping there. Ollie's doesn't feel like a place that's just trying to move leftover inventory. It feels like a company that genuinely wants customers to come back. Needless to say, they earned a new customer. I can already tell this won't be my last trip.

A friend recommended this place and just wanted to check it out and see what they have. This place…read morejust reminds me of another big lots store. The items are a bit cheaper and they also have a rewards program too. But that's pretty much it . The cashier was very nice and friendly too.

Value City is a good place for furniture. This particular location is smaller than the one I just…read morevisited in Arlington Heights and the one in Niles. The selection is good, and they have good prices. Some people believe that the quality isn't as good, but it is pretty good quality. Many other furniture stores around may have slightly better quality, but their prices are also much higher. On a budget, this place will do the job.

I scheduled a furniture delivery from Value City Furniture weeks in advance to line up perfectly…read morewith my move-in date. Just a few hours ago, they called to confirm my delivery date -- only to call again later and cancel the entire delivery, saying it can't happen as planned. This is happening just three days before I move in, leaving me with no furniture and no time to find an alternative. It's incredibly frustrating and unprofessional to first confirm the date and then backtrack the same day. Moving is already stressful, and this last-minute cancellation has made things much worse. I will think twice before shopping here again and would caution others to confirm, reconfirm, and get everything in writing -- because their word clearly isn't reliable.