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    Expert Restoration

    1.0 (1 review)
    Open Open 24 hours

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    Services - Expert Restoration

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

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    2 years ago

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    Certified Indoor Air

    Certified Indoor Air

    (1 review)

    I'm surprised to see that Certified Indoor has not yet received a Yelp review. This company is…read moreexcellent - A+ for customer service, follow-through, and workmanship! I had the pleasure of working with Randy. We needed repairs done in our master bathroom, where the roof had failed, and left a huge mold spot on our ceiling. The spores had also spread over time, and left a musty smell in the house. Randy was very professional, showed up on-time for our initial consultation, and honest about his assessment. Admittedly, it took us a couple of weeks before we reached out to schedule an appointment (life happens!), and we were pleasantly surprised that Randy was unavailable due to business travel regarding mold solutions - that's a man dedicated to his job! There ended up being a scheduling conflict with the original work day, but Randy called us to make sure we would be okay with the slight delay. He still finished the work well within our time frame, and we are thoroughly happy with the results! The ceiling looks great now and there's no more musty smell in the house!

    From the owner: Certified Indoor Air has been serving the greater Thurston County area for over 20 years. With our…read moreholistic approach to remediation services; we deal with all three areas customers are concerned about: mitigation (Moisture), Remediation (mold/stain removal) and indoor air quality restoration proven with testing making your invisible concern, visible assurance. We prioritize your satisfaction and value your home as if it is ours!

    Aquamess Restoration - Water extraction in garage due to supply line burst from bathroom up above.

    Aquamess Restoration

    (16 reviews)

    I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

    We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

    Servpro of Olympia - After Picture, Cleaning HVAC system with Dry Ice Blasting

    Servpro of Olympia

    (4 reviews)

    Cleaned 2 bedrooms, hallway, and stairs that had cat urine in spots. Explained different options…read more Can't say enough on how well the job turned out. A real pro !!!!!

    During "Snowmageddan" 2/10/2019, we had a power outage In the Gull Harbor area. After two days of…read moreno power, I hooked up a generator outside the garage that had come with the house we had bought five years ago. After following exactingly, the instructions, I headed into the house only to be met at the screen door by billowing smoke oozing out. I ran back and shut the generator down, set breakers to off and, then called 911. * South Bay Fire arrived and made sure the fire areas were fully extinguished. * Fire personnel identified that three power strips became overheated, shorted and, caught fire. (Later, we learned from Shocking Difference Electricians, that the generator had been defectively repaired elsewhere and was putting out 420 volts.) * I called our State Farm agent and received recommendations for several fire cleanup and restoration services. I chose and called local Olympia's SERVPRO on Sunday PM and left a message. Within minutes I received a call back from Tom Fitzgerald, owner. Tom was highly empathetic and proactive with immediate steps he would take. True to his word, he showed up the next day. He assessed the damages and laid out a plan for the next two weeks. All through SERVPRO's servicing, Tom was extremely considerate and caring with our family. * I must say I'm in total awe. SERVPRO was so very responsive in providing help! In spite of the deep snow conditions, Tom and his crew rendered immediate attention and consistent follow up, day-by-day until the house was fully restored - back to normal. Tom seamlessly coordinated mitigations with our State Farm Claim Specialist (Jeff Albright) who was also, immediately responsive. When roads were too bad to travel because vehicles were going off the road, Tom kept constant outreach with us via text messaging and phone calls. We appreciate his genuine concern and personal care for us and our house. He consistently provided encouragement that things would get better. And, they have because quality-wise, one can't tell there were ever fires in the house. John & Naomi

    H2O Away

    H2O Away

    (17 reviews)

    I went down in my crawlspace to investigate a rodent problem and found some sections of missing and…read moredamaged vapor barrier as well as some white mold. I hired H2O Away to remedy the situation. They sent some guys out. I checked the crawlspace afterwards and the work wasn't completed. After some back and forth they sent a different crew out. They also put a dehumidifier down there as agreed. Unfortunately the dehumidifier was pointless as the work still wasn't completed and the mold wasn't remedied. The original person I spoke to ghosted me but I found someone else to talk to. They offered to come out and try a third time but we agreed instead to terminate our business relationship and pay a discounted amount. I get that paying for staff and equipment costs money, but in the end I still paid about $2k for services that had approximately $0 value to me as I still needed to do the work myself. A contractor friend of mine said to be really careful about who you get to work in your crawlspace. Companies that work down there get the lowest paid, least qualified guys to do those undesirable jobs. As at my house, they often don't actually complete the work because most homeowners won't go down there to verify it was actually done. I am inclined to agree. I would guess that many of the positive reviews are from people who trusted that the work was done rather than verifying it themselves. The picture is from after their second visit. Stay way from H2O Away.

    I called H20 Away when a pipe burst in my house. I didn't know what to do, so my insurance…read morerecommended I reach out to them. They did come really quickly, but all they did when they got there was mark what was wet. It was odd. This happened right before we went on vacation, and luckily they said they would be able to take care of it in the week we were out of town. In my mind- take care of it meant get everything fixed, I was so wrong. The day we were flying home, an HVAC guy we had never met or been in contact with called to say he could not install our heat because our house was such a mess. I was shocked and called H20 Away to see what had happened. Our coordinator was not in contact with the people who were at our house and had no idea. We ended up coming home from our trip to no heat, no water, and a house that looked like it had been torn up by animals. We had NO idea they were going to remove our shower, all of our cabinets and countertops, our stove, and our HVAC. This was all done without our knowledge. Our coordinator and scheduler never really knew what was happening inside the house, which was super challenging. The project took about a month, with barely any progress happening on each visit. We also had a different HVAC guy show up at 9:30 PM on a Tuesday. I called H20 away to ask about it and they said they gave him our door code and figured we wouldn't be home. WTF? This scared us. I was grateful they worked with our insurance directly, but they really misled us in terms of the scope of work, how long it would take, the quality of the work, etc. Our house is completely torn up. The contractor they recommended we work with to fix it has 2 stars on Yelp, so I will just be cutting contact with them going forward since our insurance has already paid them out (for an OBSCENE amount based on the work they did). The people are nice and they came over quickly, but the work itself as well as the communication and schedule was super disappointing.

    Expert Restoration - damagerestoration - Updated May 2026

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