We're on a well and needed to install a water right sanitizer to address iron and manganese and…read morehigh turbidity that was staining our appliances and a bit unpleasant to taste. JP&P installed our system in August and it's been working wonderfully and they continue to be a helpful service provider. Dante and his assistant did a great job tailoring the system to our needs. On the day they were punctual, communicative, knowledgeable, pleasant and answered all my new home/ well owner question without making me feel like a nuisance. Their office staff is always lovely to interact with and they always respond promptly. Their prices were reasonable. They had to service the unit over the winter because a chunk of salt got stuck in the junction (rare but it happens) and they came out and fixed it right away! Highly recommend them for their excellent install on such a crucial part of our home! I feel happier knowing I have someone to trust whenever we need service on our water appliances.

They charged me a trip fee but never gave me an estimate and my money back. What more do I have to…read moresay.

Our kitchen sink backed up and the sinks in our master bathroom were draining really slowly, so I…read morecalled Yelm Plumbing and Pumps. They were able to send a plumber out the same day. The company called to let me know when the plumber was on his way. When he arrived he put paper booties over his shoes so he wouldn't track dirt in the house, which I appreciated. He fixed both the kitchen and bathroom sinks and left us with a product to use and put down our drains regularly to avoid the problem in the future (we're on a septic system). The only reason I'm not giving them five stars is because they charge a $79 fee just to show up, and the total bill was nearly $500 for about 20 minutes of work which I thought was outrageous.

This place is AWFUL!!!! We have now submitted a formal…read moreComplaint to the better business bureau. We have not had a working hot water heater since 12/8/2021 with the zero reification for the problem. We paid them $1200 with 5 separate visits, a promise of a refund of some kind and NOTHING. I will continue to write reviews, call to complain to the city, the state, whatever it takes for this company to right the wrong it has caused. Taking down a google review.... Real professional. FIX THE PROBLEM YOU CREATED.

Brian was quick to respond and completed the install just a few days later. Their pricing was very…read morecompetitive.

Love the system we received. but a little damage to the siding…read more He was quick and efficient for installation.

I love doing business with Springer. They always seem to go out of their way to give great service.read more

Darin just left a bit ago. I can't recommend these people highly enough. Prompt, great…read morecommunication, courteous and professional, and just about the nicest human you could meet. The repair was scary fast and so much less $$ than I was fearing. Thank you so much Springer!

I called NW Pumps with compressor problem. They came out about a week later. Tested my connections,…read moretold me that a part needed replacing, about $250. I paid my bill $708.00?? Labor, travel time $135.00 X 2 hours... do the math!!! ALSO the unit was not installed!!

Returned my voicemail quickly. Schedule was filled and recommended another company to try. Good…read morecustomer support. Will call again if needed.

Premiere is always who I call when I need maintenance work or have an urgent matter. They know what…read morethey're doing and are honest good people. I can trust them. Glad to have Premiere out here!

Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

We had a plugged sewer connection. Talked to Crystal and after asking some questions on the…read moresymptoms, she quoted options and the costs. very polite and thorough. Said that they would be there between 2 and 5pm, came 30 minutes early. Marcus analyzed the issue, and 15 minutes later started on the solution. In another 45 minutes, they were completed, and the issue resolved. Polite, thorough, complete, neat, good price - what you expect of a professional. Would I call them again? Their business card is on the refrigerator!!!!!

For our construction site the toilet rental was reasonably priced and everything went smoothly.read more

Honestly, if I could give them a ZERO star I would…read more For the actual septic servicing, the technician and his teammate was amazing. They were professional, courteous and respectful. However, I had questions and tried to followup with the operations manager who was very unprofessional, lied to me multiple times, yelled at me, then tried to gaslight me into thinking he had addressed my concern. I followed up with Thurston County, who time stamps all electronic communication to verify and received proof that he lied. I called again and he yelled at me again so I hung up. I called back to speak to the owner of the business and he essentially said he didn't really care and he "trusts" him. So I paid over a grand to a company to be treated like shit and lied to. Literally one of the worst customer service experience I have ever had. I would 100% look into ANYOTHER COMPANY OTHER THAN THIS ONE!

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

Black hills Did my house crawl space job…read more Their job was terrible. Because they use old dirty insulation from my crawl space put that back . They said use new insulation. What kind of business they are!