From the phone call to ask for advice, to the callback to hire them for their service, everything…read morewas great! I called and spoke with JR about a disposal I bought and wanted them to install. After speaking w/him I made the decision to return the disposal and hire them for the job and buy the disposal from them. When their plumber Tyler showed up we discussed what I was wanting and with his recommendation I decided to remove the disposal altogether. The cost was more than what I thought it would be, but I've also never had to do anything with regards to a disposal before. In the end, to me, it felt worth every penny. The whole experience with At Your Service Plumbing from the first phone call to the last handshake was great. I'm funding that more and more is not always the case, so this was refreshing to say the least. I would definitely use their services again and recommend them to anyone needing plumbing services!

Way Overpriced and do not provide cost breakdowns when requested! They say they provide a warranty…read morebut have not seen that either. Warranty won't mean much because they don't breakdown what work was done.

Update on second call! This time Brian came out, if you remember from the first post they had to…read moredescaled our Rinnai tankless water heater. According to Brian and many others, it's the best on the market. So, after the descaling we had low water pressure and we were still getting intermittent hot water and our unit was flashing a code 63. Code 63 means the water flow is low and a few things could be wrong. The number one issue was after descaling the line needed to be cleared from the little catch baskets. They did their part but more gunk from the descaling needed to clear the pipes. So, Brian turned the water off and pulled the little catch baskets again but only one had stuff in it and may have been the problem. But what really was the problem was our shower heads. Brian and Eric recommended we pull the pressure plug from the shower head. While Brian was here he gave great advice on codes for our Rinnai and the quality of water in our area. Our water pressure was much better but we were still getting intermittent hot water. So, following Eric, Brian and YouTunes advice and we pulled the pressure plugs from the shower heard. Now the water flows like the Snoquaimie Falls, hold smokes! But you know what, the water stays hot with no issues!!! So, if you're having this problem pull the shower head first plus and that should fix the problem. The cost for this was $0.00!

I rarely leave negative reviews, but I believe other homeowners deserve to know about my…read moreexperience. I hired All-Purpose Plumbing to clear an emergency main sewer backup at my rental property in Tacoma. I manage the property remotely, so I specifically requested documentation of the work and the condition of the line. The technician spent approximately two hours on site and charged me $1,741.01. According to the invoice, the service was to clear the main sewer drain. However, the technician ultimately documented that he was "unable to clear clog." I was told the blockage involved baby wipes and was referred for a costly excavation/repair project. Because the sewer backup remained unresolved, I immediately called another licensed plumbing company for a second opinion. They restored flow shortly afterward and then performed a sewer camera inspection. Based on that inspection, they identified root intrusion as the issue. This differed from what I had been told during the original service call. I contacted All-Purpose Plumbing's management and provided the invoices and the subsequent findings. Rather than resolving my concerns, the discussion focused on defending the original service. I was offered partial refunds, but we were unable to reach an agreement. I ultimately disputed the charge with my credit card issuer. I did not dispute the entire amount because I recognized there was value in the technician traveling to the property and attempting the work. I disputed everything above approximately $165, which I believed was a reasonable amount for the service attempt. After reviewing the documentation I submitted, including invoices and supporting evidence, my credit card issuer ruled in my favor on the disputed amount. Every homeowner can draw their own conclusions, but my experience left me with three recommendations: 1. Ask for photos or video documenting the condition of your line before authorizing expensive repairs whenever possible. 2. Get a second opinion before agreeing to major excavation work. 3. If the initial diagnosis doesn't match later findings, keep all documentation and invoices. Based on my experience, I would not use All-Purpose Plumbing again.

Be careful with this plumber if you have him come and do any work at your house he will take…read moreadvantage of you, if it's a small job that will not pay much be careful because he will look for something that he can charge you for on top of what you asked for. Keep an eye on him at all times when he's at your house Make sure he doesn't charge you for anything extra I would never use this plumber ever again.

I needed a kohler toilet tank rebuilt and Mike came out gave me A bid and then came back repaired…read moreit for us.He did an excellent job,made sure everything worked properly and did not leak. He has done alot of work for me here in the last 4 years and it all has been excellent.Very professional on every job he has done.He has done it right the first time and we have been very happy with his work. Any other plumbing problems I ever have I won't hesitate to call APD Plumbing.

I have had plumbing services from The Right Man plumbing on multiple occasions. Each time, I have…read morehad excellent, prompt, considerate service !! I highly recommend them without reservation!!!

Our wt bar had a pipe bust after 5 years of living in our house. Right Man Plumbing was the only…read morecompany that responded and came out on short notice. They fixed our issues. A hour later we noticed that it was dripping and wanted to confirm that it was trying to leak; they came back inspected everything again. They even asked the next day how things were going. Wonderful family owned business.

Owner, Chris, is very helpful, fair, and labor friendly. He went way out of his way to help when…read moreanother plumbing company had been very dishonest with us. Since then, we have called him for 2 different toilet replacements. He and his employees have always been on time, professional, and kind. (My late first husband was a plumber, so I know a little about what is reasonable to expect.) XD

I called for a service at my elderly aunts home and the call was immediately picked up. I called on…read morea Friday and they were able to come out that Monday. The quote I got over the phone was exactly what we paid. The service took roughly 30 mins and she was over the moon with the fix. Great customer service and support!

Literally one of the best plumbing businesses around. My craftsman home is over 110 years old, I…read morecould not find a honest or trustworthy plumber in Grays Harbor to fix an old bathroom tub faucet. They fixed my bad faucet and for an amazing price compared to others that tried to cash in on my misfortune. Thanks again Barbos Plumbing will do business again!

Very responsive and considerate. Worked with us on prioritizing repairs. Would highly recommend.read more

If I could give them a minus star, I would. DO NOT do business with Platinum Full Service Plumbing-…read morespecifically Colton. They are unreliable , unprofessional and do not complete work., as agreed. I hired them to repair a main line that burst and they did not follow through to have the work inspected by the City of Tacoma. They refuse to respond to my attempts to resolve the matter and now I will be taking legal action.

Platinum Plumbing handled the full gut remodel of our 3,676 sq.ft. Edgewood property, overseeing…read morethe entire plumbing system from start to finish--and absolutely overdelivered in every aspect. This was a highly sophisticated project that required completely redoing the plumbing, and they executed it with precision, professionalism, and integrity. Colton was my main point of contact, and working with him was a breeze. He walked us through the pricing breakdown in great detail, helped us save money in areas we hadn't even considered, and made what could've been a stressful process feel smooth and manageable. Special shoutout to Nate and Joe--both of whom played an instrumental role in the success of the job. The entire Platinum Plumbing crew is top-tier. They're a team I would recommend without hesitation, day after day, and one I'll personally continue to stand behind and hire for future projects.

Tyler was very kind and worked efficiently He switch out my…read moreold water filter and changed the connection pvc to copper would hire again

Tyler was very knowledgeable and professional. He provided top-notch service. He was on time, and…read moreoffered to take away my old hot water heater. Thanks, Tyler, for your great work!