I don't usually write reviews. But I have to give a shout out to Carlos at Rooter Tech. I had a…read moregreat experience! Good price and he did a hydro jetting service to clean out a clogged sewer line, he did an excellent job. Plus his helper also run the camera for me to see the line was cleared. They were professional, knowledgeable, and efficient. They took the time to make sure the sewer line was thoroughly cleaned and everything was working properly before they left. I really appreciate their great work and would definitely recommend Rooter Tech to anyone needing sewer or plumbing services!

Carlos sent a great crew right away, they finished the job of installing a new valve in the shower…read moreafter correcting the piping distance. The price was right and the service was excellent.

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Aw man I was seriously very impressed. Their tech Jordan was just an overall friendly guy, super…read moreknowledgeable, not only answered my questions but was fine with watching them do the pumping. I'm a curious homeowner and I want to be involved on work at my home. We waited for the actual pump truck to arrive but it took only about 20 min. He had the covers up and was assessing how full it was in the meantime. The 2 guys from the pump truck were very friendly. They all work well together. At the end I went over the charges one at a time bc if I'm spending thousands on my home, I want to understand and approve of the numbers. He didn't mind at all. It took about 1.5 hours for the service give or take. They didn't leave a mess behind and our inspection papers will be filed. I can't say enough good things about this company. The office staff messaged me thru my yelp project which sent the convo to my phone via text. Receipt is emailed along with photos. Straightforward. Easy. Simple. One word of advice that if you decide to stay outside to watch and learn and look into the tank to see the before and after you will feel nausuous. I didn't feel it until after when I went back into the house. I won't be eating munch today. Call them for septic needs!!!!

I highly recommend these guys! They were at my home within an hour of my request to clear a clogged…read moredrain. Quickly troubleshot the problem and updated my drain and cleared a huge blockage. The service was quick, professional, polite and to the point. The cost was very affordable. I am so happy to have my kitchen up and working for the weekend! Pam S.

As a Tacoma Realtor I have used Conan's drain cleaning with many homes in Tacoma and they have…read morealways done an excellent job at a very fair price. Conan's is great at educating clients on the condition of sewer lines, cleaning of roots and treating them, identifying problems and solutions for sewer issues that can be very costly if not addressed. I would highly recommend them for sewer scopes and other sewer related services.

I used these guys in 2005 for a water heater issue and they did a great job then. I would…read moredefinitely hire these folk again. Sunday evening my kitchen and utility room sink started backing up, we figured it to be a simple clog that could be snaked so we made due and I began the annoying process of calling for a plumber on Monday morning. Most places either wanted to charge me as a emergency call or I'd have to wait until Wednesday or even Friday. Then I recalled that we used Mr. Rooter prior and gave them a call, once again it was a great decision, they were able to get me on the schedule for the next day. So yesterday Chris arrives and went right to work. While working on our utility room sink the trap broke. Keeping in mind our house is rather older and things break however, rather than complain, add to our bill or put any delay on the work Chris politely excused himself and off to LOWES to purchase a new trap, returned and completed the work. Once the utility room was finished he proceeded to the kitchen and oh heck if for some reason while working on that sink the faucet broke off. Once again no complaints, no owner blame and no delay, he just simply excused himself and off to get a new faucet. When all the work was finished he made sure everything was tidy and made sure all the parts working and we were satisfied. I'd like to actually give an extra atta boy pat on the shoulder to Chris, from start to finish he was polite, quite, neat, informative and professional. He came in with dirt free slip on shoe slippers, explained everything, gave a bid. I approved the bid and to work he went and even through two unforeseen cliches he remained professional and stayed in the bid. I now have these guys in my contacts under plumber so if we should need work done again that I won't think twice I'll just call Mr. Rooter.

They are quick to respond and can schedule quickly. I gave them a 5 star for responsiveness,…read moreprofessional approach and honesty. The Plumber who came to my house to assess the water pressure problem and leaking issue from the tub drain was able to fix it just by tightening the screws for the overflow/drain plug thing ( free of charge). And advised us to get a new shower head, instead of going into my wall and replacing the pipe to the shower head, which the previous 2 company guys told me I needed to do and estimated over $1K to fix it. They also told me to do a water heater flush for another $399 / $425 each company. Mr Rooter's plumber said if Wayer heater is only a year old, we could do it in 3 years. WA state has very good clean water systems. So he saved us over $1K and wasn't trying to sell me something we didn't need. I GREATLY APPRECIATE YOUR BUSINESS AND PROFESSIONALISM. YOU'VE EARNED MY BUSINESS for future calls.

I hired Emerald City Sewer to design and install drainage for three downspouts on my home, and they…read moredid an outstanding job. Wayne took the time to analyze the whole system and recommended a rock pit and a bubbler to make sure water was moved safely away from the house. He listened closely when I mentioned that my wife plans to replace the lawn with a garden, and the crew dug the lines deeper so everything would sit well below planting depth. The team was knowledgeable, skilled, courteous, and easy to work with throughout the project. The workmanship is excellent, and the communication was clear from start to finish. I'm very happy with the results and highly recommend Wayne and his crew.

Emerald City Sewer is a first class company, they helped me with numerous projects, big and small…read more I would highly recommend them to everyone! Wayne's attention to detail and his ability to problem solve is incredible!

From scheduling, quoting and install, very professional, courteous and direct. I was able to send…read morepictures of my water heater and get a quote, which they stuck to, within hours. Chris, the plumber, was very communicative and professional. The one issue that came up was handled quickly and very reasonably priced. Although Chris had to be creative to make things work and still be to code, my wife could hear his frustration through the garage door, he never used profanity...very impressive now-a-days. I will use in future and recommend. Great job!

Fast response to request for service. Hondo was very prompt and came at time scheduled, did the…read moreestimate and was able to do the job same day. Hondo and his helper worked quickly, cleaned up afterwards, and did fantastic work. Newly installed sink drain is working fantastic. Their hours include weekends and they also do truly FREE estimates. Beware of the free estimate but charging a "$80 dispatch Fee" like some of the others on here.

I had a late night emergency where water was gushing off from a dishwasher pipe…read more I called Trisha in the middle of the night (3am) and she was super kind and helpful. She understood the problem and helped me over the video call to isolate the problem, helped shut down water supply to dishwasher, stop the water damage and turn off water supply for rest of the house. She also looked up schedule and helped me plan inspection of outside sewer etc I highly recommend her and am grateful for her help to prevent water damage in my house. Any other company would easily have taken advantage of the situation and charged me thousands. Thank you Trisha for being a wonderful human being and for helping me out tonight.

I started working with Trisha years ago and she had been really great. Straightforward,…read morehardworking, fair, etc. She's had a few life events happen recently though and might be between a rock and a hard place. Hope things get better.

True story. Today is Labor Day. I called Action Jackson at 7:15am. They left before 8am job…read morecompleted. I'd use them anytime. Backed up kitchen sink I couldn't clear after trying off and on Sunday. No luck. Figured I'd call and get on somebody's scheduled for later in the week as today is Labor Day and I'm going to have to pay extra for emergency and holiday. I can make it a day or two to save some money. They answered on the first ring. Jacob and Tyler showed up about 20 minutes after I called. These dudes just had the look. I knew I was in good hands immediately. Bada boom, bada bing. We check it out. Before, it would back up immediately. Not anymore. Thank you so much. And that emergency and holiday $ I feared. Nope. Just another day for these pros. The price was fair and these will be the first guys I call "next time" (I hope it's a long time.) Thank you AJ!! Well done!

Had them out for a backed up main line. They had a camera to find the root and hydro-jetting is the…read moreonly way to go. They were quick and professional. Highly recommend.

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Problem: Kitchen sink with clogged drain. Tried hot water, drain cleaner & homestyle snake…read morewithout success. Ron came out with heavy duty snake and cleared the blockage. Also offered advice on keeping drain open [use disposal sparingly. once a month fill sink with 4-5" of hot soapy water and release it all at once]. $400. Common rate for plumbers for clearing a kitchen appears to be above $500.]

I've had them do quite a lot to my home over the last few months. they installed A/C, some…read moreelectrical outlets in my garage and then a 50A 220V circuit. I'd like to say it all went perfectly smooth but, that would be wrong. there were some hiccups along the way. the A/C didn't play nice with our furnace. they did get it working correctly but, it took an extra day or maybe 2... I don't really recall. communication was excellent through the process and in the end, we were very happy with the work. fast forward a month or so and I officially decided I had enough of not enough outlets in the garage. I got a quote for several things at once (my bad... got serious sticker shock) but, my wife when she guessed at the price was dead on the spot. we had some (not all) of that work done and it was excellent. seriously happy with all of it. next, we got a call from some kind of scheduler so we could get a few things done as part of the [free] contract that was given to us since we had the A/C put in. they came out, flushed the water heater, inspected under the house, faucets, toilets (fixed how one flushes because he was there) and made some recommendations. most of what he was suggesting was serious upsell and I wanted none of that. there were 2 things that I would have agreed to but, we haven't had that done yet. the first item was some leaking outdoor faucets. should be simple and straight forward repair. the other, our dishwasher can create a stinky drain as it is not properly vented. this is where it got weird. we've got custom ONE PIECE counter tops and the part of it that has the sink is L-shaped and pushing 30 Feet long. he wanted to drill it to add the baffle to the drain for the dishwasher. I wasn't comfortable with that really expensive counter top being drilled and asked for some kind of alternative. he refused stating that code stated it HAS to go through the countertop. hum... I need to look into it and see if that's accurate. there were some other little things along that adventure that I didn't appreciate but, not important enough to write it out in this really long review. lastly and most importantly is why they still got a 5-star review from me in spite of that [what felt to me like a disastrous] plumbing adventure. when the 220V circuit was added to my garage I wasn't happy in the least. I called them up, expressed my concern and they made time to come out and look and also to talk to me about it. Need to be really clear that the work was not done in any way that could be even remotely unsafe, that wasn't the problem. they listened to what I had to say, understood my position and then they took care of it right on the spot even though it required removing and redoing the whole job. I can seriously get behind a company that will stand behind their work in this fashion. you could say it was kind of the same thing when the A/C didn't initially work. they didn't give up, and now we've got good A/C.

I hired Harts Services for a bathroom sink that would not drain. Unfortunately, what should have…read morebeen a relatively straightforward plumbing issue turned into an expensive and frustrating experience. When the technician arrived, he did not initially inspect or attempt to unclog the sink. Instead, he immediately went into our crawl space and, after approximately 15 minutes, returned with a quote of $27,000 to replace plumbing underneath our home. We were stunned and declined. The technician then began reducing the scope and price, almost like negotiating with a used-car salesman. We eventually agreed to approximately $5,400 to replace up to 35 feet of galvanized water piping with PEX and replace bathroom ABS drain piping. Afterward, I contacted other plumbers and learned that we were paying at the high end for this type of work. When I attempted to cancel, Harts informed me that because we had signed the contract, we were locked in. What disappointed me most, however, was the quality of workmanship and lack of attention to detail. After the crew completed the job and left, I turned on the bathroom sink--the very reason I had called them--and it still would not drain! The original technician returned and indicated that the crew had not followed his instructions. They had to schedule another visit three days later to finally resolve the issue. Additionally, faucet aerators throughout our home became clogged with debris following the work, requiring us to remove and clean them ourselves. For nearly $5,400, I would expect a plumbing company to verify that everything was functioning properly before leaving. Since the repairs, we have also experienced increasingly frequent gurgling in our sinks when running the dishwasher, in our bathtub and shower when running the washing machine, and occasionally when flushing the toilet. These symptoms raise concerns about a possible unresolved drainage or venting issue. When I recently contacted Harts about these ongoing problems, I was told I would have to pay another service fee for them to investigate because they did not consider the issues related to their previous work. My biggest complaint is not simply the high price--it is that the quality of service, communication, and follow-through did not justify what we paid. The original problem was not resolved on the first visit, basic fixture checks appeared to have been overlooked, and now we are experiencing additional plumbing problems that the company is unwilling to investigate without another charge. I understand that quality plumbing work can be expensive, and I am willing to pay for it. However, premium pricing should come with premium workmanship and customer service, and that was not my experience with Harts Services. Based on my experience, I cannot recommend this company. I strongly encourage homeowners to obtain multiple estimates and consider smaller, reputable local plumbing companies before committing to expensive repairs