The CVS pharmacy is quite far from my home and my work, but I continue going back because number…read moreone they have a drive-through and number two they know me and take good care of me. Especially the pharmacist Clarisse, she's so awesome and accommodating Definitely worth the drive

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

I pass the worst experience here ... the ladies are really rude and talk with the costumers .. in a…read morevery bad mood , the Hispanic guy is very nice and gentleman, I just come here because I don't have to wait long like CVS ... but try you guys costumers in a better way

This is probably the most responsive and helpful pharmacy that I have ever been to. My grandparents…read morehave been coming here for years, but I stuck with my local Rite Aid pharmacy. My son recently tested positive for flu and was prescribed Tamiflu, which as it turns out of out of stock at every major pharmacy (Rite Aid, Walgreens, CVS) and needed to be back ordered, which would take days. I called Five Star, which not only had it in stock, they got it ready within an hour. Michelle, the pharmacist, was extremely helpful and gave detailed instructions for use, dosage and store. I couldn't be more relieved to have found this place! Thank you Five Star and Michelle!

This is probably the worst CVS I have ever been to. There were genuinely more things out of stock…read morethan in stock and it was crowded for no reason!! I was in the store for 2 minutes before i left to a new location. And overall the store just had eerie vibes in it.

Honestly worst CVS pharmacy ever. The pharmacist and Indian lady and a worker who I was not able to…read moresee her face were talking shit about my medication. So if you want to get judged and looked at horribly come here'. Go anywhere else for business, no one deserves to feel this way. They need a better job if they are this miserable.

They are located close to my doctor's office and are accommodating and caring. A big difference…read morefrom going to the larger pharmacies.

Great customer service and convenient! They are also bilingual (Korean and English). We had a great…read moreexperience and will be making this our pharmacy of choice.

So the photos on this listing are for the location across the street, but the address has it for…read morethe location within Target. It's really confusing having 2 CVS locations across the street from each other. (though I have a suspicion that once the stand alone location is done with their renovation, this location will be closed & the staff migrated over). The staff here at the Target location is great. They're very friendly and helpful and really know their stuff. I've never had any issues with them and if my pediatrician's office calls in a subscription, it'll be ready within 30 almost guaranteed. I really like this location. I do hope that if it does get closed down that everyone comes over to the other location. They have some of the best pharmacy customer service I've ever had.

Upon entering I am always greeted and given a smile by staff. I have gone to this CVS Pharmacy…read moreseveral times to get my vaccinations and have always had a good experience. The Pharmacy staff are friendly and I've actually never had any pain with the injections when they are administered to me.

Caleb is great in the pharmacy Goes out of his way to…read morebrighten days Caleb continue your education and run the world

This used to be a well managed and consumer oriented business, No More. I went in for passport…read morephotos and I was told it was extra for a digital copy, I declined because I thought I could easily scan the photo. After several tries to upload it to my online passport renewal, I called passport customer service and was told, for some reason physical copies are not being accepted. I could mail it in but I could not apply on line. I called CVS and told them that and asked for a do-over. They said no, I said no one advised me that I could not use a physical photo, they said we do know that, I said you do now and I can give you the number to verify this. I called CVS regional photo and told them they should advise their photo services to tell people this. They said each store is on their own. In other words, I gave them information that they could verify with a quick call but they don't want to tell their employees or their customers that there are shortcomings with a physical photo. "We don't know anything, we don't want to know anything." I wouldn't go back to this CVS or any CVS for anything again!!

I would give this place zero stars if I could. The customer service is non-existent because the…read morewoman working there is incredibly rude and unprofessional. She has a massive attitude problem and treats people with total disrespect for no reason at all. It's a pharmacy, yet the vibe is hostile and unwelcoming. There is no reason to deal with such a miserable person when there are plenty of other pharmacies nearby that actually know how to treat people. Save your time and your money--go somewhere where the staff isn't a nightmare.

most patient care I've seen in my practice , personal approach to each patient, genuine care and…read moreexcellent service . great team

North Hills, California…read more Halloween just passed and Walgreens have a good sale going on with the chocolates. Unfortunately, not all the stores have them like this one. They have plenty of selection but the deals weren't worth it. So I didn't buy anything. The store is well stocked, organized, and some part isn't well lit though. The employee greets you upon entering the store which is great. Parking is plenty that is shared with other businesses. Location is a little bit on the down side area. Holiday decors are on display.

I placed an order online today and I was notified that it was ready for pick up, so once I arrived,…read moreI checked in online and it instructed me to go over to the photo counter, saw a manger at register she proceeds to ask me if I was here for a photo pick up and I clarified and said no it was online order store item, so she delegated the task to another girl, who was rude just cause I told her that the online instructions said to get it here, she was trying to send me over to the regular register. Do better with your service and drop the attitude. She ignored me and started to talk to her coworker, as I said thank you, no acknowledgement. Sad, I can tell people don't like their jobs. This is the last time I visit this low budget location, parking is a nightmare and people are rude, homeless asking for money, cars are rude to pedestrians. It stressed me out just going over to pick up one item from here.

I stopped by the store this morning to pick up my prescription. The pharmacy was really busy, but…read moreeveryone there was very kind. I also loved the new self check-in pad at the pharmacy -- no need to give your information verbally anymore, it's all electronic now. Such a convenient upgrade! I also want to give a big thank you to Josh (I hope I have the name right), the security guard. There was a lot of theft going on for a while, but since Josh has been there, he's always doing a great job, and his customer service is 5-star. Please give him some recognition for helping keep the store safe and enjoyable to shop in. To the managers: keep up the good work, and thank you for being there for the public. Tarzana CVS gets 5 stars, and security is #1. The female security guard is also always very nice and attentive. Thank you again!

You've seen the neon that the Tarzana CVS pharmacy is open 24 hours?…read more Don't believe it. Consider it closed between 1 and 4:15 a.m. I've gone in twice around 1:40 a.m. and found the shutters closed. On the first occasion three or four people were waiting for 2:10 a.m., when a sign says someone will be back. My visit wasn't urgent, but I wonder if some of those people were coming from ER. Supposedly, I learned on my second visit (thinking the first closure was an aberration), the pharmacy closes from around 1 to 2:30, reopens for a half-hour, then closes again from 3 to 4 for computer update. Supposedly they reopen at 4, but I remember a time when it was closer to 4:15 before my shuttle-banging got them to open. (I repented my annoyance when I talked with the attendant.) I don't know how they rationalize such dismal service -- if the 1 a.m. closing is for lunch, why can't they have lunch at 3 when they're forced to close for computer update? -- but I do know my current impulse is to seek another pharmacy, even if it forces me to venture out on hot days to get in long air-conditioned lines. PS: I suppose some attendants will say "I'll starve if I have to wait until 3," but I've learned that even a cup of water or a quick nibble of something will appease the hunger. The delay, for me, makes lunch all the better.