We have had nothing but an amazing experience with this pharmacy. We live in another state and have had to order our IVF medication through this pharmacy and they have done an amazing job! They had exactly what we needed, and it was a little expensive as it was out of pocket and not covered by our current insurance, but a lot better of a value than some of the other pharmacies! Great customer service and great company! read more

Very pleasant and easy to work with. Got my overnight shipment the next day at 10:30am. No troubles. It was pricey but worth it. They're great over the phone. No hidden charges (that I know of). Very good prices. They called me as soon as the prescription was called in. Very efficient. Would continue to use them. :) read more

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My doctor sent a fax with the order for 3 medications. These meds were time sensitive for me to inject ASAP. The nurse told me that the order should be ready by the time I get to the pharmacy. It took me 25 minute to get to the pharmacy. BUT the medications were not even processed. It took a pharmacist more than an hour to give me one out of 3 meds. Then she told me that the rest of my medications would be delivered by 5pm. BUT they were delivered at 6:10pm. I would not recommend this pharmacy if medications are time sensitive. I would understand if there was a huge line there but during the time I was waiting there, I hadn't seen even one customer other than me. read more

They take forever to deliver the orders, 8-10 pm should not be an appropriate time to deliver orders. I don't blame the drivers because they are doing what they are told but I think the pharmacy needs to send out the medication earlier so we don't have to get woken up or disturbed late at night to receive my medicine. read more

I went to drop off a new prescription this morning and the new pharmacist told me my insurance wouldn't pay for it. I asked for a reason, and they would not give one. After telling me it'd still be only $20, I left expecting to have my medication filled. 15 minutes later I was given a call that the owner of the pharmacy wouldn't fill my prescription because it was too expensive to order. I had to drive back and pick up my prescription again. When I asked why my insurance wouldn't reimburse the cost, she would not answer me, and refused to order it even if I paid her cost. When I asked where my usual pharmacist was, I was yelled at that this sort of issue is why she had to fire the pharmacist I am used to. I have no clue why she got so mad at me for just asking where the usual person I see was. Long story short, the owner of the pharmacy recently fired all of the helpful and friendly associates she had employed, and apparently feels the need to yell at her customers for something that wasn't in their control, and refuses to answer any questions about having a prescription filled. read more

This is my favorite pharmacy. They have great customer service and pricing. We had a bit of a mix up with my med order due to my doctor's office and Northridge pharmacy handled it with compassion. They where so loving and caring. I have been dealing with Mona and she is the sweetest. Thank you for your service!! read more

Since my wife and I became members, about a year ago, we can say only good things about this Pharmacy. I personally enjoyed working especially with Miriam, who is always available, helpful and accomodating. with one telephone call she will take care of refills, billings, deliveries and anything needed to get our RX efficiently and on time. Monty and Anat Benhaim read more

This pharmacy is not close to home, but they are quick on their service. We ordered our meds over the phone with no issues and we received our meds the following morning! Free next day shipping was a plus! We continue to do business with them by ordering meds from them through the phone! read more

This pharmacy has amazing service. The staff members have been so caring and follow up on orders. They made extra effort to try to get insurance coverage for my meds. And the delivery process has been smooth and so very convenient. I'm glad my fertility doctor chose this pharmacy. read more

Top notch care - I am so thankful for this pharmacy and its staff. They are very caring and committed to the health, wellbeing, and needs of their clients. Each time I ordered meds from them they were quick and efficient and friendly. All of my orders were called in and delivered to me via FedEx, except for the time I forgot to refill one of my medications - and I had to have it that day. It was of course a Saturday evening and the pharmacy was closed. I got ahold of my doctor's office and they were able to contact Raffi. He met me at the Pharmacy and refilled my prescription. I felt terrible that I made him come in on a Saturday night, but he was so kind about it. (And this was after I was very rude to him on the phone, because I was mad at myself for not paying attention to my medications, even after my nurse checked with me to make sure I had what I needed. Totally my fault.) I used Northridge Plaza Pharmacy on several occasions over a two year period and was very pleased. As far as I know they have the best prices in the area. My orders always arrived on-time and were packaged correctly, neatly, and properly, so that items that needed to remain refrigerated were kept at their proper temperature. There were always all the extra supplies I needed, and often times, a personal note of encouragement. read more

New owners - New Higher Prices Sadly, this pharmacy now has new owners who have decided to increase their prices. a lot. Very disappointed. Sad they have decided to become part of the problem with pharmaceuticals in the US and not the solution. This pharmacy was one of the few left with reasonable prices, unfortunately not anymore... read more

This pharmacy is amazing. Couldn't give a higher review. A pharmacy manager named Shima helped us through the entire process and she went ABOVE AND BEYOND. We were ordering medication for IVF (which is emotional and stressful), and she took the stress out of the equation when it came to the medication piece. She was extremely helpful, communicative, supportive, and had great follow through. She even helped us search for programs where we could get discounts off of our medication!! We didn't even ask her - she brought it up. 10/10 service. We received the medication the next day with everything we needed!!! read more

This pharmacy is beyond awesome. We drive out of our way to come here. Our local pharmacies are beyond inconsistent and you can be waiting 1-2 hours if not longer for a prescription. This place you are In and out in less than 5 minutes or they'll do you one better. If you call ahead they have the scripts waiting for you. Highly recommend this pharmacy. read more

I go out of my way to come here. Great customer service, very knowledgable and always explain everything. They also deliver for free.

Excellent and efficient service. Picks up phone on the second ring. Gave me the quotes I needed on the spot. Helped me with inquiring on my insurance coverage. Prepared all my orders right away. All the ladies who assisted me were sweet and very patient with explaining all the instructions. Did not have to wait long when I picked up my meds. read more

Staff is nice and educated. Service is unbeatable. Prices are affordable!!! They always go out of their way to make sure they you get what you need. That is contacting your physician for an authorization to delivering your most essential medications same day. I'm one word it's awesome read more

Not sure what's up with the negative reviews. I had a great experience with this pharmacy. They called to confirm my information a mere couple of hours after my doctor sent in the prescription. My meds arrived in a refrigerated box complete with everything I need the very next day. Has to be the smoothest transaction I've had with a pharmacy thus far. read more

The pharmacy is great. I had ordered couple of medications and the price was affordable and the staff are very helpful and friendly. Any updates on the medications and delivery was efficient. I will preferably prefer this pharmacy over anything. Their delivery was fast and delivered everything right on time. Love their service. read more

Louisa was very patient and friendly. She explained everything I needed to know and even have me a rebate for one of my medications and saved me $60! Every little bit helps. They even deliver (no charge) which is wonderful. I was close enough I just came by and picked my meds. read more

Little disappointed since google says they are open Saturdays 9-12 so I drove over there today to find they were closed. Other then that, they are friendly, they deliver and they worked with me when my insurance would not. They are better then the chain drugs stores you know, the other guys! read more

My family and I are so grateful for this pharmacy. We used them exclusively for fertility related medications. Their prices are excellent- I did my research. They were also good at checking my insurance and finding coverage when possible. But their customer service is the best part. They were consistently kind, clear and patient when helping us navigate the labyrinth of fertility medication, dealing with last minute needs, and accommodating whatever we needed. We also live about an hour away in traffic, so we used both their fedex shipping and their private courier. Both methods were reliable and SO helpful. Thank you Northridge Plaza Pharmacy- you made this piece of a stressful process as easy as it could have been. read more

These assholes waited three weeks before getting authorization for a prescriptions I desperately needed. Christina, the "pharmacist" is incapable and an idiot. The owner Raffi, isn't that much better read more

Great pharmacy. Reasonable prices and usually helpful with getting deliveries just depends on who you end up speaking to.

Best prices in town! Free delivery straight to your door and very nice staff. I highly recommend them!

This pharmacy is a hidden gem of the valley. The level of care is insurpassed, i have never received attention so personalized and the professional knowledge so deep from any of the big pharmacies that i always used to go to. It was originally recommended to me for their low prices but it turned out to be a lot more than a budget destination . Familiy owned and operated it feels that you are part pf the family once you become their customer. Rafi, the parmacist, Karen , Mariam and oher people on staff are the top notch medical professionals with the hearts of gold. I was there for family member's very complicated prescription where the insurance approval takes months and the patience they took carr of it had really eased the pain of the process - multiple phone calls to doctors, family and letters to the insurance were taken care of with the smile. The price was still under anywhere else on the market! I will always go there for all my needs! Thank you guys! read more

I feel so mad with Northridge and am also regretted I have been their customer. They have very early delivery cutoff time. I called in before 4PM and requested trigger drug for the next day. They said I need to pay around 50 dollars delivery fee for the next day delivery. And there is no waive for that. ---- I started my cycles three years ago and ordered all my medications (for 4 cycles) from them.They have made thousands of dollars from you, but they still want more from you for their stupid early cutoff time. read more

I don't like to give one star reviews but just want to bring this to other people's attention so they are not getting ripped off like I was. I was charged more than $400 for a bottle of estradiol when the same med is on the $4 medication list for Walmart. I'm very disappointed that this pharmacy took advantage of me since my doctor's office sent me here for other medications too. Not cool... read more

Staff is unfriendly, impatient, argumentative, and (sadly) not terribly bright. I spoke with Suzanna yesterday who apparently didn't provide all the information to me that she should have. But she lied to her supervisor Miriam in order to keep herself out of trouble. As a result, my meds arrived late. Had I not asked for confirmation, they would have been shipped to the wrong address. Further, they are incredibly cheap, asking me if they could keep the extra liquids associated with my meds (which would require them to open sealed medicine boxes). Why on earth would they need that? They're also counting every supporting item (syringes, etc), ensuring that they don't give me one extra of anything (it's typically $3 a bundle - why are we counting pennies??). I don't care that they are less expensive. From now on I'll choose a different pharmacy - one with competent and friendly staff! Medicine and health are way too important to take a chance with people like this. I must say though, after all my complaining, that I do appreciate the free shipping. BUT, I think a local $4000 refrigerated order deserves free overnight shipping or free courier service. read more

Very shocked at the review below! I have been coming here for years and the pharmacist and staff have always been great and friendly. The prices have always been excellent too (i often compare with other pharmacies). Service is always fast and I've never had any issues with this pharmacy. read more

First of all, I went for an interview here, and as I walked in, the staff was SO RUDE. They were looking me up and down, and giving me negative energy. When I Told the young lady I was here to see Raffi (the owner of the pharmacy and pharmacist) she gave me weird looks and then went and whispered something to Raffi. I currently work at a pharmacy, and even though it is a retail pharmacy, we do NOT treat or look at people in the way this "employee" was looking at me (POOR CUSTOMER SERVICE)!!!! (gave me a bad impression of the pharmacy in 2.5 seconds). Anyways, As I was being interviewed, the pharmacist, Raffi, was asking me questions that had nothing to do with what I can bring to his team and my qualifications as an employee. Trust me, I could care less if I got the job, in fact, halfway through the interview, i was so disgusted of them that I wanted to get up and leave. He does not care for his patients what so ever, he just cares for NUMBERS AKA MONEY $$$. He kept asking me how many employees work at my pharmacy, how much we MAKE per day?, and how many prescriptions we fill a day. Are you kidding me? I came all the way there for you to ask me stats on how the pharmacy i currently work at is doing? Oh, no.... That looks so bad. Then he asks me to name the 20 top selling drugs at MY pharmacy. Like, are you joking right now? I wanted to dismiss myself from the interview. To top it all off, he tells me its unbelievable how he posted this job posting and the next day they had 70 people apply to the position. Let me make something clear. That does not mean that people are dying to work for you, it simply means they are dying to get a job :) Get it right ! And that is definitely not something you need to tell someone that wanted to potentially work for you. As advice from me to "Northridge Plaza Pharmacy" hire people that smile more, make you look better, and get the job done right and in precise manner. Have a good day ! read more