An employee named sheila Kelly helped me find a product and she went above and beyond her call of duty. She's a wonderful person and I'm so grateful that she was there to help me. My name is Leslie and I endorse this message Namaste read more

Please do not go to this Walgreens. It has been one of the worst customer service experiences I've had. The manager, Maribel, always seems to be in a bad mood, no matter what day it is. She often comes across with an attitude, slams items around, and makes customers feel like they're an inconvenience. Even simple products like Colgate toothpaste are locked up, and when you ask for assistance, she responds as if she doesn't want to help. The only positive experience I've had is with Leo, the cashier. He is always kind, patient, and respectful to customers. Another ongoing issue is that the store's machines frequently break down, and customers are made to feel like it's somehow their fault. The store also doesn't seem to have much in stock. I've noticed other customers complaining that no one comes when they ask for help, and when someone finally does, they often seem annoyed or upset about having to assist. Since many people in this neighborhood are elderly, it was especially upsetting to see them being treated this way. I hope management addresses these issues because every customer deserves to be treated with respect. read more

Pharmacist and their assistants are always super rude. Want to just get your medicine? Get ready to get eye rolls and sighs

I stopped by the store today to check whether the fans were still on sale, and the experience was extremely disappointing. As soon as I walked in, an employee named Mari, who had long eyelashes, immediately seemed to assume the worst and began following me around the store. It made me feel uncomfortable from the moment I entered. When I got to the register, a second employee wearing a face mask started ringing up my purchase and immediately asked for my ID before I had even finished placing my items on the counter. Then Mari came over and inserted herself into the transaction. If one employee has already started helping a customer, let that employee finish the transaction instead of taking over. It was unnecessary and made the interaction even more uncomfortable. I'm a paying customer--not someone there to steal. In fact, my last purchase at your store was a good one. Customers deserve to be treated with courtesy and respect, not suspicion the moment they walk through the door. Both employees came across as rude, unprofessional, and more focused on making customers feel uncomfortable than providing good customer service. Mari's behavior, in particular, made me feel watched and unwelcome throughout my visit. The employee wearing the face mask was equally unfriendly during the checkout process. Management should seriously address the level of customer service at this location. A store should be welcoming, not a place where customers feel judged or profiled from the moment they walk in. I sincerely hope management provides additional customer service training or considers staffing changes if this is how customers are being treated. No one should leave a store feeling the way I did today. read more

Walgreens - Outside of Walgreens with unprofessional staff. Unfortunately - Drugstores Near Me - Tarzana, California

It's easy to get in and out of this Walgreens. It's not too big, but they have a good pharmacy section. They also have a photo print/copy service section. read more

​Exceptional care and professionalism ​I am writing this review to express my sincere gratitude to Dr. Saghar and her colleague Maie at the Walgreens pharmacy. Navigating prescriptions can sometimes be stressful, but this duo makes it seamless. Dr. Saghar exhibits the highest level of professionalism and care as a pharmacist, while Maie provides outstanding support with her efficiency and excellent customer service. They truly care about the community they serve. Walgreens is lucky to have them! read more

Good location with a free parking lot. Very empty, it seems like nobody knows about this location or shops here. All stocked and clean store ideal for any of your last minute or photo needs. read more

Update, because Walgreens is the worse pharmacy with uncaring pharmacists who take centuries to do their job, I switched to CVS a block away and it is THE BEST! They give the meds right away and their pharmacists actually care about people's health. Also, their phone lines work . So, you can easily make the switch too. read more

Horrible experience here. The parking lot is always dirty and the girl behind the register has so much attitude.

Awful Walgreens, that's all I can say. I originally went to the one closer to my home, but had to come here because they only had the prescription I needed. Came in and went to the pharmacy, and the staff who helped me were no help. Also, I was waiting for my prescription to be ready and had to use the restroom. I asked the pharmacy, and they told me to go to the front. I went to the front and told them I'm waiting, and immediately the woman at the counter said, "NO PUBLIC RESTROOM". I again explained to her and told her the pharmacy sent me to the front, and at the end I wasn't able to use the restroom. Would never come here ever again! They need to fix the issues they have currently because this is just ridiculous. read more

My wife and I stopped by this Walgreens because it was across the street from her doctor office. She had a doctor note to get some medicine so she thought it would be quick to fill up at Walgreens pharmacy. There parking in the back so you don't have to look for street parking unless they are full. The pharmacy is toward the back of the store on the left side. This pharmacy had two people working the window which is different from the Walgreens near my house because it's usually one person and they take forever to help people. We had an experience where an old lady cut in front of three people when she said she was just going to ask someone a quick question but she took like over ten minutes. The pharmacy workers didn't say anything to her and just tried to help her. The Walgreens staff are very friendly and helpful when we were here. The bathroom is on the second floor so you'll have to take the elevator or stairs to get to it. read more

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All the lowest ratings here mention the pharmacy, and they are not exaggerating. This place is a disaster. I've had problems with two different prescriptions on two completely separate occasions, and every time I deal with them it feels like a headache waiting to happen. The pharmacist I spoke to today was unbelievably rude. She talked to me like I was bothering her just by asking a basic question. She was dismissive, impatient, and honestly made the situation feel worse than it needed to be. If you can avoid this pharmacy, do yourself a favor and go somewhere else. I'm switching after today because I'm done dealing with this level of unprofessionalism. read more

Made an order last week over $200. Was Sent a $2 item that was incorrect and nothing else. Told me delivery by 5 pm We'd. it's Sunday 7 pm, and I received a cancellation of order. Charged over $200 for two single 15 oz bottles of tea. But not the 14 six packs I ordered. But two single bottles of a different variety. Called seven times for refund re Walgreens errors. Each hold is over 60 min ( not the only customer Walgreens has taken advantage of ). Spoke to them again. Told " we hire young inexperienced delivery personnel who don't care or pay attention next time get it yourself. ). Thank you. I am in a wheelchair. I can't stand or walk let alone drive. So I guess I can't shop here in this life in that I was severely injured and was in a 11 day coma. In addition, I WANT MY $200 RETURNED!!! read more

While it's a convenient location and the store is small and easy to navigate, the pharmacy leaves something to be desired. Call in a prescription and automation says it's ready at such and such time. Call to make sure it's ready and, after being on hold with what is the worst on hold funeral dirge musak, nope, it's not ready. She says she will fax the doctor for approval. 24 hours later check again, go through the automation - sorry, cannot find your prescription; connecting you to the pharmacy. Wait 8 minutes on hold before she answers. Sounds like the same woman I spoke with yesterday but she gives no sign of voice recognition. Okay. it's busy there. Again I give birthdate and phone number. "Your doctor did not approve the refill. You should call and ask them." Call the doctor's office and she calls it in right away. Three hours later call again check to see if it's ready - mind you this is a small already prepared bottle of eyedrops; not pills that need to be counted out and poured into a container. Automation says, "I'm sorry there's been a mistake, the pharmacy's hours are... blah blah we take a one hour break for lunch blah blah." Connected to a human (same person) who says, "It will be ready for pick up at 4:36." Not 4:30; not 4:35; not 4:45, you see. Precisely at 4:36. So we shall see if it is indeed there at the counter when we arrive at 4:36. Not 4:35. Impersonal, joyless tone, annoyed to have to deal with a customer and unconcerned over the urgency. It's not everyone at the pharmacy mind you. But this particular individual is quite a challenge. She brings down what would be a nice rating to a 3 and that's because the parking is good with some shady spots, the store has a nice selection of cards, nail polish and bandaids, the cashiers are friendly. read more

I've come into this Walgreens a handful of times for various items as its location is within walking distance of my workplace. But as of today, I'm done. I have a very painful headache and needed relief. Walked in shortly before 3pm on 2/25/2026. Ask the cashier where I can find excedrine, I'm sure she meant isle 27 but she said 28. It took me a couple painful minutes to learn she was wrong. Eventually I found the pain relief section on the wall outside of aisle 27. I pressed the required button to get help with a key..... FIVE FULL MINUTES.... Absolutely nothing. Not even an acknowledgment of my existence. Walked back up to the front and spoke to the same lady "I've been back there for 5 minutes after pushing the button, no help" she got on the intercom and repeated to the whole store that a customer needs help in the pain relief department. I stood there next to the pain relief that's locked behind an employee provided key for another full 5 minutes, absolutely nothing. Nobody spoke to me, confronted me, nothing. I walked into this Walgreens with desperate need for pain relief, and walked out pissed and ignored and STILL in severe pain. I will never be back. My co worker told me he's experienced the same type of service here where employees just don't come help. read more

Arrived here to purchase some essentials. I think I'll pass. Look at this parking lot. Absolute Filth and Dump. If you lack pride in your parking lot. That sets the tone for what awaits me inside of your store. No, thanks. I'll drive into Encino to Target. read more

Walgreens - Walgreens Parking Lot today. Who wants to play Guess how many Hyperdermic Needles are in that pile? - Drugstores Near Me - Tarzana, California

I've been going to this pharmacy the last few years and I don't know why I haven't written a review! I've always had wonderful interactions with the pharmacists, Vy and Tina. And all of the pharmacy techs are so kind and compassionate, especially Rakell! I love that they help you reach out to your provider if there's a discrepancy in your medication order or prescription. They help to alleviate the stress. They're also very kind, compassionate, and knowledgeable. They try to be as quick as they can with filling prescription orders, which I appreciate. I love that they also ask if you have any questions about your medication (especially new ones) to ensure that you understand how to take them and what side effects to watch out for. Overall, I am extremely satisfied with the services provided here. Keep it up, Tarzana Walgreens! read more

Very competent staff, polite, fast, hardworking. I am grateful that they are able to fill prescriptions sometimes 15 minutes before they close. Thank you!! read more

The pharmacist (Stella A) at Walgreens delivered top-notch service! The staff was incredibly kind, and Stella was both caring and highly knowledgeable. I had a few questions about some of the vaccines I received in the past from this location for an upcoming trip to South Africa. She was very thorough and informative providing information as a means to manage my infectious disease risks throughout my trip. I had some trepidation about getting multiple vaccines for my trip...but Stella made it a very reassuring and comfortable experience. She is an asset to your company! Thank you Stella! read more

This is absolutely the worst pharmacy ever. They never have anything you want when you show up. They don't inform you about your refills or when something is filled. They keep telling me it's too early to fill but when I come at the designated time they have to order the meds. This pharmacy has no personable skills displayed. Their customer service stinks. read more

I grew up loving and trusting Walgreens however at this location they seem to only hire truly brain dead employees - this includes the management. They could care less about your experience and likely can't even spell customer service. I've never experienced such a rude, uncaring team of people. The pharmacist is the only intelligent individual employed here however at the front of the store (cashier, manager), they clearly hate their lives and their jobs as they pass that along to you. Walgreens would do fine closing this place before they totally tarnish their image. Wowza. Rude rude rude and brain dead. WTF. read more

Walgreens refused to provide antibiotic the ER doctor prescribed to me because of a " glitch in the system ". CVS was happy and quick to serve me, no issues, but it was too late. Now I am being admitted to the hospital. Just go to CVS from the start! read more

The pharmacist that was there today, 10/4/2025, in the afternoon, 3 o'clock hour, very unprofessional, needs customer service training and just maybe needs another job. Came in to pick up a prescription, there was a disconnect between me and her, she was so unwilling and unhelpful to try and help, and in fact, I had bought another one of my prescriptions that was still on her side of the counter, she was so rude and loud, and then walked off, did not hand me the prescription I had paid for, did not give me my receipt, I had to collect everything, it was just ugly, I will be changing to another pharmacy for all my prescription needs, this was all unavoidable. read more

Rude pharmacists. I had an appt at 3pm. When I arrived I wasn't greeted with any courtesy and was told to wait. By 3:25om no one had checked on me yet so I left upset read more

Drive up window to get my prescription medicine. It is both convenient and 98% on top of what I need. They even send me a text message to confirm it is waiting for me to pickup. I've never asked that the meds are delivered. Three years of consistent service from them deserves this commendation read more

Negligent pharmacists and pharmacy. Poisoned me last year. Pharmacist Vy Pham and Walgreens were cited and fined for their negligence. But I have to file a lawsuit to be compensated for my damages. And in the meantime, my refills are being messed with, specifically improperly delayed. Evil company. Heartless and dangerous pharmacists. Screen shot everything. Save everything. And make sure to reach out to the State or California Board of Pharmacy to report errors. read more

Walgreens - Drugstores Near Me - Tarzana, California

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I like that it sorta feels like a neighborhood pharmacy but they charge way too much for prescriptions. If I wasn't in a hurry, I'd use Amazon pharmacy. Just paid $71 for a prescription that is sold for $5 on Amazon pharmacy. This is a formal good bye to my long time pharmacy. read more

Been going to Walgreens Tarzana for 10 years. The employees are friendly. After a misunderstanding that caused some inconvenience with the pharmacy, the store's Manager, "Sung," took time to explain thoroughly the reasons for the problem, then he intervened on our behalf. Sung worked out the issue and called us to keep us informed all the way through resolution of the problem. Sung's excellent customer service compelled me to write a review to say "Thanks" and we will continue to go to this store instead of the nearby CVS. read more

What the hell is going on at this Walgreens??? There was a lady mopping here tonight at about 8:55PM that told me "get the fuck out" and "you know what you are doing" when I was just trying to buy contact solution. She was a big girl and tan-skinned. I'm not the type to get into a fight when clearly someone is mistaken, so I said "okay", bought my solution and walked away. I'll be calling back asking for an apology because I've literally never treated like that anywhere in my life. read more

Honestly i don't know how they can put this lady Diana as a manager,so unprofessional, and in such a nasty attitude she was so mad because i was using Digital coupons just know that by having her as a manager you guys well lose customers. read more

I guess it's been awhile since I last reviewed this store. My last review was 5 years ago after a bad accident and I've been coming back regularly ever since. The pharmacy is generally pretty good - although I recently came there to get a shingles shot (I'm way under age 50 but my doc recommended I get it). We got as far as the pharmacist himself - putting me in the room with loaded syringe, only to look at my DOB and see that I am not yet 50. He said he could not give me the shot, but that he'd go check with somebody to see if maybe he could. Ultimately, he could not. The other pharmacy employees are pretty nice usually. You have to have tons of patience to work in a pharmacy and deal with the dregs of humanity, it's like the post office. As for the rest of the store - it's about like any other Walgreens. Unless you shop there a lot, you'll pay their high prices for everything. I've been a photo customer (yeah call me Mr. Stone Age but I love printed photos) for 10-15 years now, I love their 50% discounts and take full advantage of those. The Tarzana location has a newer guy working in the front, really cute Latino about 5'6" who just makes me melt every time I see him. He is just way too nice and would not hurt a fly, which makes him an unlikely Walgreens worker (most of them are either indifferent or just downright rude, which is why I quit going to the two Canoga Park locations which were both terrible as far as employee kindness goes.) Ways to improve...bring the prices down on more stuff. I know there are discounts for various things but do even more of it. Also, there are some employees of your store who smoke cigarettes. It's definitely a bad image for your store to see someone in a Walgreens uniform/jacket standing like 10 feet from the front door with a cigarette hanging out of his mouth. You guys are a PHARMACY, for crying out loud. This isn't the 1950s anymore, where everyone still smokes. Smoking is over. But if someone who works for you needs to smoke, they need to do it in a back alley or at least far away from the main door. There are plenty of alleyways behind this Tarzana store location. Needless to say, it's not a welcoming sort of thing to have polluted air around the store. read more

Making an appoint for a Covid Booster meant nothing. Had to wait for them to enter the vaccinations I booked (Covid, Flu & RSV boosters). I waited for 40 mins (way past the appoint). But once she came out to give the vaccinations, she was really nice. read more

Honestly sick of the female pharmacist here that's on a power trip- if you're too stupid to know what my condition is, then you DON'T get to deny my LIFE SAVING meds. read more

If I could give zero stars I would. I attempted to fill my first prescription there, Tarzana Walgreens after the Encino Store closed. It was for a narcotic which I have taken many times in the past. I am a senior on SS for context, and I have been going to the same doctor for years and he is well aware of my pain issue. The pharmacist, Tina, continued to request additional information INCLUDING a TREATMENT PLAN, A PLAN TO WEAN ME OFF AND ALL PROGRESS NOTES. Is this her business? Honestly she went way too far. PLUS, each time my doctor sent what she requested, she said it wasn't enough! When I called and asked what exactly did she want/need. She unbelievably said that if my amazing doctor was REPUTABLE he would know exactly what to send. When I discussed this with another pharmacist he said that all of this WAS NOT NECESSARY and that I should report her to the Pharmacy Board. I will NEVER go to Walgreens Tarzana again. And TINA should be FIRED because she went way too far! read more

This has to be the worst Walgreens in California. The pharmacist manager, Tina, is unkind and lacks compassion. She is rude and acts like an automaton going through the steps of her job one by one. I have never been treated to rudely by such a capricious person. Go to any pharmacy but here. read more

I think there's just a lack of customer service everywhere. So she asks for my date of birth loudly I guess that's how they trained her not friendly, pleasant enough and they didn't offer when they had a long wait and they weren't ready with my prescription which I've been called in an hour ago she couldn't give me one near the location I asked she said just call them and have them pull it so I think we've lost our customer service. read more

Worst pharmacy ever. Huge lines. Never have prescriptions ready on time. Pharmacy doesn't answer the phone and actually hung up on my doctor office after they were on hold for 10 minutes. Zero customer service or desire to help. Many better pharmacies in the area. read more

Sadly, almost 4 years later and I will still give this Walgreens a minus one star rating. Between the rude and useless store manager and the unprofessional, abrupt and unfriendly pharmacists, I can understand why this store is always empty. I was literally the only person in the store yesterday. It is so sad because prior to the new management, there were pharmacists and pharmacy staff that would take the time to help solve any problems with prescriptions. Now, there is such turnover (hmm, I wonder why) that it has become so stressful asking for any help. Very sad as this used to be such a wonderful store. read more

I just received a letter announcing the closing of the Reseda store ONE WEEK after it CLOSED also announcing they had sent my information to CVS WITHOUT ANY notice indicating their upper management has NO CONCERN for their customers since my medication ran out causing me problems then having to move it from CVS and order it to the Tarzana location where the store manager was very helpful. I have been a customer for years but no longer as i am moving everything to my medical groups pharmacy and suggest everyone do the same. No customers = no business so lets hit them in the pocketbook read more

These people don't know the concept of urgency and absolutely nothing about customer service, I was at Walgreens at Tarzana today to pick up my 2 prescriptions that supposed to be ready, after staying in line when I got to cashier one was ready one was not, I was told it will be ready in 10 minutes, I was waiting and waiting, it was no more line any more, every time I asked Clarks if it is ready, they were keep telling me just a few more minutes, after half an hour of waiting I couldn't wait anymore and I left the store with no medication, this is not the first time that they didn't care and it happened in the past too. Gity I read more