This is probably the worst CVS I have ever been to. There were genuinely more things out of stock than in stock and it was crowded for no reason!! I was in the store for 2 minutes before i left to a new location. And overall the store just had eerie vibes in it. read more

Honestly worst CVS pharmacy ever. The pharmacist and Indian lady and a worker who I was not able to see her face were talking shit about my medication. So if you want to get judged and looked at horribly come here'. Go anywhere else for business, no one deserves to feel this way. They need a better job if they are this miserable. read more

I was given a gift card for my birthday from my friend from this CVS. I was saving it to use with some other gift cards to the same company. Well I went to use them and all of them applied to my balance except one. And that one looked like the access code was tampered with. I had the company look into the gift card that I was trying to use it at. They said someone used it on a designer purse. I literally received 6 gift cards for the same place to shop. So it was very embarrassing to have to figure out what friend gave me what so I could try and right the situation. I had called CVS and explained the situation and I told the guy that the gift cards should never be on the floor where customers can reach and tamper with them. He said "I know". Well if they know.... Why is this still happening. That means they are clearly having gift card fraud a lot if he knows!! And then the person receiving the gift has to waste so much of their own time to get what was rightfully theirs!! Then CVS told me there was as nothing they could do unless I could provide more information. I had to grill my friend who bought me the gift card. She had to spend a bunch of time looking through her records for more info to give to me. This is not right!! I provided information to CVS and still have not heard back. I want my money I am owed!! CVS should not have gift cards where customers can take pictures of the back of the gift cards and then steel money from unsuspecting customers giving gifts. I am so frustrated by the lack of help. Why do the thieves have it so easy and I have to work so hard to prove my innocence. read more

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No waiting, grab and pay, you ask the attendant for an item and they walk you to find it, I love this place for shopping on the run!!!

Honestly I think majority of these people who complain in the reviews have never had to work in a place like this with such demanding, cranky, sick, entitled people (and probably careless management). They treat me great! However I come in and leave my problems at the door haha so.. ANYWAYS!! ONE star missing simply due to the fact I called and used their automatic voice message to leave a voicemail to ask if they could send my prescription to another location bc I was stuck at the E.R. And wouldn't make it on time, they never got back to me like the automated message says they will but I just called again, said I was calling from a doctors office/provider, spoke to someone that way and got all the help I needed with no issues or attitude!! They even faxed it over FOR ME so they'd for sure have it ready once I leave the E.R.!! read more

This was the worst experience I have ad at a cvs or store. They followed me around for my entire visit. I mean within 3-5 feet. When I asked what is wrong they said corporate policy is to follow people around to make sure they don't steal. I said he didn't have to be that close. They said they had to make sure. I was in the store for maybe 3 minutes before I left to go to another location. The one a few blocks a way, warm greeting, smiles and helpful. No one followed me around. This location is the worst I have ever been too. read more

CVS sucks big time..their customer service is the worst ever..restrooms dont work..bullshit lie n they should just close down. NEVER EVER a good experience...why do I waste my time?????? convenience but sorry service.. read more

The pharmacist refused to fill my prescription because she said the instructions were unclear. They were not, the amount of times it was administered per day simply decreased after day two. She refused to call the doctor for clarification, insisting that the doctor should call her because, "I'm too busy to call." Of course, far busier than a doctor. It took 45 minutes of back and forth to finally get another pharmacist to make the call. He said he would handle it himself, and then admonished me to "don't ever go to them again", meaning the doctor. Ha! Guess who I won't be going to again. read more

Horrible place to leave packages. Worker was refusing to give me my package from UPS.

I came to pick up my pictures but I came to the wrong location. Ugh . Good thing the staff is so nice and she directed me to correct one. read more

CVS Pharmacy - Drugstores Near Me - Reseda, California

Dont buy gift cards at this CVS. I bought and paid for a $25 gift card that apparently was not loaded with the money and when my friend tried to exchange it for her gift at a store it showed a zero amount. The CVS manager couldn't refund me because the receipt I had "didn't have a bar code." Nevertheless CVS has the money , and i have lost the $25.00. because that gift card will never be cashed in. read more

I have not had any problems with the pharmacy. When I order via my phone or call the store, my prescriptions are always ready when they say they are. A pharmacist will always talk to me if I am getting a new rx, which I appreciate. I usually go to the drive thru and sometimes there is a wait, but the trade off is going into the store and my complaint there is that they have no shopping carts so I go to another location if I have a few items to purchase. read more

One of the worse pharmacy's and customer service I've experienced. I stood in line for about 5 minuets and when I was getting ready to walk up I was told "we are actually headed to lunch and close from 1230-1pm". I understand heading to lunch but at least make that know to folks waiting in line or have a sign that indicates you will be closing for lunch at 1220-1225. I will go to my usual place. read more

CVS Pharmacy filled my medication bottle with something that literally can kill me- and won't take responsibility. I have the wrong pill, they are the ONLY pharmacy that fills my meds. NO ONE has been in my house to visit me in the last 3 months because I've been on bedrest and I've NEVER been prescribed the wrong pills they gave me before. They tried using the "we take pictures" excuse as if they couldn't just change it after the picture was taken lol. ON TOP OF THAT they've been fighting my doctors and making my life hell when I have chronic illnesses AND cancer. read more

At first, I had a bad experience with an unfriendly male pharmacist who kept cutting me off while I was still talking which, by the way, gave me incorrect instructions to go elsewhere. However, when I came back, I was helped by the nicest and most courteous pharmacist, named Angela. I really needed my prescription because my procedure is tomorrow. It was my fault for waiting until the last minute, but that's when I needed help the most. The other young female employee at the pickup register, with cute curly hair, was also very kind. Thank you, CVS! read more

Disappointed with Service- 0 star I recently visited this CVS Pharmacy and had a frustrating experience with one of the pharmacy assistant name ANGELICA. She was rude, unprofessional, and aggressive . I always come to this location. This was the first time someone treated me this way!! I hope when they are hiring they are looking for qualifications more than just a degree. People need to respect each other and have sympathy. This level of service is disappointing, especially in a pharmacy where professionalism and empathy are crucial. I hope management addresses this to ensure better experiences for other customers in the future. read more

Wow! The lack of effort put forth by whomever called me back is pathetic. I kept having to explain the question to her over and over again. The CVS inside target could not fill my medication so they told me to reach out to a standalone one. She kept repeating that they couldn't fill my prescription because I'm not in their city (I'm 1.8 miles away). She then put me on hold and when she came back on she told me I had to speak to the pharmacist because she didn't know. When I mentioned to her that option isn't available when you call the automated number she told me that 'it's probably the same rule'. So it is or isn't? So unhelpful! read more

this pharmacy really dosent help patients.im a health provides ,i called to order a medication for a patient becouse the wed giving problems and he told me he couldnt take it verbally becouse he was very busy that the patient went to another pharmacy .i really dont understand how in a pharmacy thay have a person working supposedly alone withthat he dosent want to help patient ,becouse i asked for a supervisor and he told me he didnt have ,tha happened today 10/22/25 at 9:53 am read more

I am actually on the phone with CVS pharmacy Coprorate as I am writing this review. I've given this pharmacy way too many chances for them to be taking my hard earned money and my insurance's money to be treating their customers like this. The parking here is non existent. everyone from the gym next door parks in this CVS parking lot even the spaces written for 20 minute parking only. Clearly people are taking advantage of this space. Let's get to the two head pharmacists at this location Nancy and I believe Isabella or Isabel I believe her name is since no one wears their name tag on a consistent basis. These two head pharmacists are the ones enabling this toxic environment to thrive. They are setting the example for how the other pharmacists treat their customers. If they see these two talking to customers in a negative tone, indifferent way and passive aggressive manner it's because single handedly Nancy and Isabel(la) are setting the example for their peers to follow. It's disheartening to see CVS Pharamacy come to this. Yelpers if you want to be ripped off and shortchanged on your prescriptions this is the place to go, or you can take your business elsewhere and support the pharmacies THAT Actually CARE ABOUT THEIR CUSTOMERS. Stop giving your business to these toxic women who run this location. Every single business has its challenges and you will only be treated the way you treat and respect people but as a long time customer of CVS NORTHRIDGE ON RESEDA I can confidently say we are not the problem the problem is Nancy and Isabel(la) the two toxic pharmacy technicians running this place. Corporate look at the reviews. They do not lie. read more

The pharmacist here is the rudest out there although they did try and stay open a little bit later for me. It wasn't like 8:57 when they said we're closing the pharmacist never even asked me or gave me any instructions on how to use the medication what a liability not only is she rude, but it's more important for her to get out at 9 o'clock on the dot then it is for my safety. seriously would five minutes have killed her the gentleman there was very nice. He said he would do what he could but then I was rushed. Then with GoodRx, they are $15 more than anybody else and they were very rude about telling me there was nothing they can help me with on itwhich I understand but still. then I came back to the pharmacies since they messed up and have waited in line and samreen is sooo rude. after waiting in line today i was told to go to drop off to adjust price and now say another 20 min. samreen needs a new job read more

This CVS Pharmacy is where I usually get my prescription. They have very helpful staff and everyone is really friendly. The pharmacist will make sure that you understood how to take your prescription before letting you go. The shelves are well stocked and organized - you can easily find the item you're looking for. I saw how promptly they respond to people using their "Call for assistance" button - great customer service! read more

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I wish I could give this place a zero!! Some lady was stocking things away and I asked her for help to open the cabinet because it was locked. She was so rude and gave me so much attitude. She was also on her cell phone on a personal call. She looks so miserable working there! Never coming back to this location read more

today I called in a prescription for the pharmacy dept . And this cvs is by FAR the rudest most unprofessional pharmacy I've ever called. the pharmacist kept interrupting me after every sentence I asked, she said this cause be a fake prescription and a fraud phone call she put me on hold to transfer me to another " pharmacist " who was even more rude after a 18 minute phone call she finally took a prescription saying we could be fined after stating an outage of our system ! please do not come here as this pharmacy it is always a problem. Our office will be contacting corporate in regards to this situation . Her name is Ashkath ! read more

I wish I could give a zero for an Indian lady who said she was the pharmacy manager . (She didn't even have a name tag on her ) She was very rude and incompetent ,she didn't wanna help me or anybody ..because it was 5:55 and she repeat so many times in a loud and angry tone of voice that the my we're closed!! and come back tomorrow!! ,she didn't care about us waiting in line for the last 10 min before they closed, ,she just wanna get out there. A young guy named Phill (pharmacist) was the worst .. they should fire him ,he had the same horrible attitude she had . The manager of the store was trying to help but you can notice the pressure he had from the pharmacist staff.. This place is horrible Please don't go there ! read more

DO NOT pickup this location half of the time they don't have my medication in stock if It was my choice I would never buy @ CVS

The sign says that the pharmacy is open from 8:00AM to 9:00PM. They lie, of course. I went there at 12:30 and the pharmacy was shut down "for lunch". In any place I've ever worked employees adjust their schedule so that everyone can get a lunch break but the business is still open for anyone that happens to walk in. Fuck CVS. read more

Worst pharmacy EVER! They withheld my medication saying they didn't have it even though another cvs told me it was ready at this location. then said my insurance didn't approve it even though it does I even talked to my insurance. then said there out of my medication then argued with me about my dosage there not my drs. Who are they to tell me what dose to be one. When I called the one lady hung up on me while I was asking why they won't give it to me. So much more I can't fit in this review. It's multiple times I have had issues here. I can never just pick up my prescription. It's always an issue read more

Beyond horrible. My only dealing was with Gina, the pharmacist on duty tonight. A combination of incompetent and rude. Try to avoid this pharmacy if at all possible. read more

I've been using this pharmacy for over 4 years. I called to check on a prescription and "Matthew" really needs training on professionalism. He doesn't shut his mouth long enough to listen. When you're in health care your attitude should not be like Matthew's. He seemed robotic and showed no remorse in an urgent situation. When I explained my frustration with his service he did nothing and rushed me off the phone with no care in the world. Someone needs to address this. read more

Drove thru is horrible X1000 I went to pick up my medicine. There was only 5 cars in front of me... But it takes more than 30 minute and i am still waiting in my car. Im mot gonna come this CVS no more. read more

So dropped off my prescription a week ago. I keep coming in on daily basis and they have been saying it's out of stock we will have it by tomorrow at 5pm. Well I am back again to hear the same story again and now have to wait and wait to get my original prescription back to take to another location. Glad it's not a life abc death situation otherwise I would have died by now DO NOT FILL YOUR PRESCRIPTION AT THIS LOCATION! Wish I could give negative stars. read more

My first time going to this Pharmacy the Pharmacist who is an Asian I didn't catch his name was arguing with my Dr over the phone and the pharmacist would not give me my medicine for my back pain . My main issue with them is that the pharmacist told my Dr I have a lot of tattoos and i look like someone who's been in Jail ! ( discrimination) SO UNPROFESSIONAL!! Horrible experience this place should be shut down !! I'm going to report this CVS to the BBB right now! read more

I had a coupon for a free hair color so I stopped in to get it on my errand runs this morning. Got some shampoo, body wash and gum too. It was very early so I breezed in and out. They still have a decent amount of goods even though it's a very small cvs, it's much safer than the one near my house. They don't carry as much Xmas stuff as the other CVS locations do, but for a quick need the will do. read more

I wish I could do zero stars for Anna and five stars for Gina. However, since it is not possible, I'll go ahead and choose 3. This is my first time using services at this pharmacy and if it wasn't for Gina, I am pretty sure it will be my last time as well . I called the pharmacy right after I left the doctors office to check on the status on the prescription. Anna picked up the phone and did confirm the prescription was received, but she could not start it since my insurance information was not updated. I asked her to take the information over the phone since I was really sick and I couldn't stop by anytime soon, she refused service and said she couldn't take that information over the phone. I explain to her my situation and she said I could get somebody to go in for me . I told her I didn't have anyone and she said she couldn't do anything about it and ended call. I called the second time and spoke to Gina, she was kind enough to listen to my situation and updated everything over the phone within two minutes. Sometimes it is about going the extra mile for new customers clearly and I need a little bit of more training. read more

They have roaches... beware. Few selections and very dirty. Last time they were tryna get a homeless man to get out of the bathroom. And homeless man almost beat employee and manager. Very ghetto. Also the Peking lot is 3x bigger than the store make it make sense... read more

My cashier didn't process was my coupon and she looked me in the eyes and lied about it. When I got home and I saw the emailed receipt I called the manger, named Wendy, and told I her about the issue. She was extremely rude about it and acted like it was my job to find a resolution. Needless to say I will be contacting the store manager and corporate. read more

Very awful customer service I was ther e20 minutes ago and I asked for grip mixtures for my baby They have 10 minutes time to close the store but the rud woman don't ask anything and told me I want to close go and see the instructions for the drops She is very rud very very rud person Never come back to this store Not recommend to anyone The customer service is very bad with very rud cashier If I can get 0 I will get 0 star!!!!!! read more

Worst customer service at the pharmacy. Not only they did not solve my problem they were not helpful to another person.

All reviews are correct they racist Asian lady pharmacist I called before make sure they had medication in stock I arrive she looks at me and says she doesn't have it I told her I just called she said well we don't take this prescription and I said why she rudely told Me leave never again lmk reason I come this the only chain has my prescription in stock .... read more

This review is for their pharmacy. The staff are overwhelmed and not able to serve the customers properly. Because of the workload pushed upon them, they are mostly exhausted and pissed off. read more