Compared to other locations , this one is preferred because it's not too crowded Extremely nice people The pharmacist was available right away to my surprise read more

This deserves a one star-if could I would give zero star. I went inside the store with a friend to buy a travel size pack of Q-tips. After picking up the item I went to the snack aisle. While looking at the snack she asked me if I was going to buy for that I told her yes. After that we went to one more aisle and she was still staring at me and the Q-tip while being in the same aisle which made me feel more uncomfortable. After that we just decided to go head to the cashier check out. she followed us on the way to the check out while I was purchasing my Q-tips. She has the nerve to stare at me while I am paying for my item. After she saw me pay she proceeded to stand by the exit and give me a weird stare while I was leaving the store. To be clear she was not a security guard when I entered the store I saw her working at the cash register. I don't know why I was followed when shopping at this CVS pharmacy. As a Hispanic male I started to question myself if I was being treated like this because of my race or ethnicity. Because I didn't see her treat other customers like this. Anyways there is no reason to treat shoppers like this and make them feel like a thief while shopping. If you could stay away from this CVS pharmacy. read more

Still 20 minutes to closing time employee at register being very pushy to making me leave. So I just bout one thing wanted to buy more. He's customer service needs to improve very much. read more

CVS Pharmacy - Employee closing 15 minutes early store closes at 11 pm not 10:45 - Drugstores Near Me - Winnetka, California

I am surprised this store has been open as long as it has. It is so mismanaged, it's absolutely ridiculous! You cannot get any help on the floor, the two checkers at the front of the store say that can't help because they have to stay at the register. Shelves are empty in the makeup section because of theft. Medicines are locked up and you cannot get help getting someone to unlock the cabinets. Here's a thpught - Enclose all the makeup and STOCK UP so we can see it, and have someone on the floor to help, regardless of department. Epic fail, just close this location. Shame on management!!! read more

Amazing customer service. Went there this evening to get passport pic taken and Andrea was so helpful considering she was by her self at the register. I didn't mind the wait because she had an amazing attitude. Thank you Andrea for your service. read more

I went to this location for a passport photo and the service was excellent. I tried a nearby location on Victory/Tampa first and they acted like they didn't want to take a passport photo and then, magically, the camera "won't turn on." I had no issue at the Corbin/Vanowen location and they were busier. I definitely preferred the customer service at this location. I got my photos quickly, including a digital copy. read more

Focusing on CVS's best feature, the pharmacy, I like this one. There seems to be plenty of staff at the pharmacy, maybe 5 or 6 of them, who all seem hard working, efficient, friendly, polite and helpful, at least 95% of the time. I go there about once a week and have had only 1 memorable complaint in the past 5 years, which really ought to put them up around 99.5% good to excellent. This is the BEST of all the dozen or more CVSs within a few minutes drive of my home, and my choice of perhaps 100 pharmacies within half an hours of my home, which is why I give them 4 stars. I would give the rest 3 stars or less. I only go to CVS for their pharmacy, their vaccination clinics, maybe a half a dozen greeting cards per year. Which reminds me: GET YOUR VACCINATIONS, both for your health and to create herd immunity for people who really can't take vaccines. Don't become a Typhoid Mary, an asymptomatic carrier, feeling healthy, while spreading death. The only thing I don't like about this CVS is that you have to walk through the whole store to get to the pharmacy. ALL CVSs dedicate ALL of the floor space in the front to selling stuff you can mostly get in grocery stores and places like Target and JC Penny, but CVSs charge twice as much. Which means that your best bet is to use the drive through. Arrive before 1or between 2 and 4 to avoid long lines. You might try coming later, but they close at 8 pm. On weekends they close even earlier, 6 pm on Sat, and 5 pm on Sun. So maybe I should try their delivery service, which might be the way to go, and even get them 5 stars, since I wouldn't be offended by all the over priced food, candy, stuffed toys and such. read more

I didn't have a great experience at this cvs. I was looking for a specific product and nobody knows anything. I asked several people and even the manager. The manager didn't even want to check their system in order to see even if they have the product in stock. Will not be coming back again! Worst experience with now help at all. read more

Horrible customer service. I was very insulted by the manager telling me ** she's doing me a favor!!** I wanted to purchase the " Cesar dog food" which costs $19.99. I asked the cashier to charge me less because 2 cans were missing. The Indian Lady ( manager ) told me to purchase them one at the time which will cost more than the box. What a service these days, you get favors granted by paying more for the merchandise that what is cost in the first place. read more

CVS has the cheapest lube ever! If you get the name brand stuff it's like ... way cheap. And if there's one thing I know about dating someone. It's that there's no better way then to show them how money conscious you are about your lube. Also they have the Larry's proteins cookies here which is like basically the 60% of the reasons why I go to cvs. Jk guyysss this place has cash back and I like to play the lotto at the places next door, which don't cash back. So I mean really maybe I wasn't kidding, the cvs basically has somethjng for everyone. read more

The pharmacy personnel don't know anything Even their own job , they keep telling that the CDC doesn't let them to give me the vaccine but if you see the picture showing CDC says I can !!!! read more

CVS Pharmacy - The CDC says that they can get the vaccine but they didn't give me the vaccine and they repeat that the CDC low says no !!!!!! - Drugstores Near Me - Winnetka, California

See all

Very poor customer service. They don't know what they have in the store. I asked for Help finishing something and I was feel like I'm working there, they don't know what they even have not thief store. Both employee and manager didn't want to give me there names. When I asked the employee to check in the computer if they carry something she said she can't, wait, isn't this YOUR JOB to know what you have in the store?!?! I've been waiting for 30 min for anybody to help, no one cares, good luck making your 10$ an hour not doing sh** and treating your client with an attitudes, well their is lots of other people who can give great service , but seating home right now, this is where the business fall, when you hire the wrong ppl. I would highly recommend DO NOT GO THERE. The manger useless like everybody else, they end up going in front of your face. read more

CVS Pharmacy - store manager told me they don't carry it, well if you don't do your job and just babysitting the store , you got to go home. - Drugstores Near Me - Winnetka, California

I wish I knew the name of the gentleman who helped me today with printing out photos. I went here after a horrible experience at a photo specialty place to enlarge a photo of my mom for her funeral. I vented to this taller Caucasian man (who I assume Is the manager) while he helped me, while also making sure his employees and other customers were helped. After I sent the photo to process I walked around thinking it was going to take a little time but then he came looking for me to hand deliver my photo to me and gave me condolences even. What a sweet guy. I also come to this cvs often to fill my prescriptions and the pharmacy is USUALLY quick and helpful. The store is always tidy too. read more

This CVS is not to far from my house and it's better than the one in Canoga since it's alot bigger, cleaner and has everything that I need plus they always have so many items that I frequently buy on sale. The staff always greets every customer with a friendly hello and smile. I was recently here visiting an isle "cold & flu" to purchase some items. I hadn't had the sniffles in about 5 years so I had no idea where the isle was I had to ask someone! lol read more

CVS Pharmacy - The Mr. gave me his sniffles...I hadn't visited this isle in FOREVER! - Drugstores Near Me - Winnetka, California

This was my first time at this location, as we needed to get a gift bag and card. All in all, not a bad CVS location. The CVS pretty much resembled every other CVS location that I have frequented. the differences really just being on the staff at this location. Unlike the CVS I regularly visit, no one greeted the customers as they walked in/entered. Customer service was just luke-warm, and no one paying attention to the pan-handler girl that was stealing items right in front of the store. read more

I feel it's a little random to review a CVS but this place is worth it! It's close to my house and any online order for pickup is ready within minutes! The biggest thing I am impressed with here is the pharmacy-I have a number of tricky prescriptions that need certain expiration limits and they always make sure to order in if their stock is too close to expiring-also I decided to get my last few covid shots here with NO appointment, walked in and had it completed in minutes. Pharmacy staff are sooo helpful and knowledgable. I have also helped numerous people with copay cards come here to double check if they will work and staff check it out for them no problem. Store is clean and well stocked. read more

One of the best CVS I ever been They are fast and good whenever I had to deal with them ended up happy read more

Excellent customer service all around. Been using their pharmacy for many years now. No negative experience very helpful staff.......... read more

My CVS on Winnetka is awesome ! Again, it's like I know the staff already, though under staff they are still so helpful and make the effort ! Thank you team! read more

This have had its share of staff issues with high turn-overs over the years- I've been coming here for over 10 years and it' always seem to be short on staff so, service hasn't been good. Lately, I've noticed a changed for the better- more staff, better customer service and the pharmacy have improved as well. I like this location and very happy to see it back to normal again. I can now say I recommend this store! Thanks CVS Winnetka team! read more

I think I was the first customer this morning. There were only 2 staff members at the store. One was the lady (the cashier) and the other was the one who helped me find what I was looking for. The store has so much more than what you might think CVS might have. Prices: so so. I added a photo of a notebook that cost $11 plus tax. Now isn't this crazy?? 4 minutes from entering the store till I started the car and left. Great cvs, just need to lower some prices. read more

CVS Pharmacy - This is not a mistake 11.99 plus tax for a notebook - Drugstores Near Me - Winnetka, California

After speaking with a pharmacist name Karina (not sure if spelled right) I was getting text messages from cvs saying my prescription was ready but not at which location. I called in to find out where my medication was and when I mentioned the texts she stated "corporate sends those so I wouldn't know" when I asked if she could check she says "sorry sir I can't do everything right when you ask it" then puts me on hold without asking and transfers me somewhere else I've now been on hold for 13 minutes UPDATE: It was the pharmacist I spoke to BEFORE Karina a new girl who's name I wasn't able to catch Karina was actually extremely helpful and nice. read more

Very convenient for the family and professional. Having a 24 hr pharmacy available is awesome.

Why does this place only have 2 stars?! What makes this CVS for me is how amazing every single one of the store and pharmacy staff are. They literally bend over backwards to help you find an item (once they even went to the warehouse for me), or get your meds to you in time (love the text-to-pick-up feature). They encourage me to keep those awful long receipts and have applied discounts on the spot. Sure it's not a glamorous location but everyone is helpful and smiley and I leave like "Are all CVS stores like this??" read more

Not the best CVS, but it's one of the newer ones around. They don't have shopping carts so that limits my couponing trips. They always have really good deals if you're a rewards member. Buy one get one 1/2 off or even bogo free which you'll never see at other stores. The cashiers i've had never seem to mind when I hand them coupons, so that's a plus. They don't have everything I'm looking for all the time, or they're out of stock sometimes so that sucks. Remember to bring your shopping bags! Their bags don't have handles. read more

I wanted to get my pictures to a larger size and the photo machine does not do 8x10, I also wanted to get my photos restored and the clerk (he was nice and polite) did not seem to know how he could help me with that, he did not have a name tag. The store was pretty much clean, well organized but those carpets had plenty of stains. read more

CVS Pharmacy - Stain carpets - Drugstores Near Me - Winnetka, California

See all

I called because I left the store and realized I didn't have a product I purchased a couple hours later. The manager on site was very kind and helpful. He allowed me to go back in to grab my item. It was at the cashier I checked out from. Great customer service. read more

Horrible customer service. The pharmacy doesn't have the prescriptions when the doctor clearly sent them. They tell you things are not covered when you pick them up instead of calling you before you get there. Waste of time. Store is disorderly and dirty. They need new manager. read more

Worst PHARMACY customer service !!! There was 2 cars in front of me , I waited approx 30 mins . Then when it was my turn , the lady told me that the pharmacist had to verify my prescription . And that if I can go behind the line to wait again . I refused because there was two cars behind me already . And I've called days prior and they stated that my prescription will be ready by today the 27th . I always come every month to pick it up so why were they being so difficult !!! I will change my pharmacy because this is unacceptable service . read more

My neighborhood all needs store. So easy & convenient to run in & out-never really busy(except at holidays), and employees are very nice. Pharmacy is great & has a drive-up window for if you are sick or in too much pain to walk. When they have sales on store items, prices are great-and when they don't, it's still worth it for my time & convenience-not to mention the gas-to drive to Walmart (and the crowds). I love my neighborhood store & value giving business to my neighbors. There are more important things in life than saving a few cents here & there. Amazon & its ilk may be cheaper but puts a huge hole in the ozone & treat their employees like junk. I rather go here than support bezos, any day. read more

I went to get Covid tested today at this CVS drive thru and had a very positive experience. The lady at the window was thorough and very kind. Two thumbs up for treating people with compassion and dignity. read more

Very poor location one employee specially is rude and need to be trained better . I was purchasing baby food and asked him help me he told me " I need to carry this to cashier this is a high theft item" I told him to stop talking and ring me up he said I'm insulting him that he is doing his job Then I said perhaps you could stop talking and do your job ! Anyways the baby food was wrong il be returning it to another branch no need to deal with idiots ! read more

Today, I spent a good half hour to make sure I meet the coupon requirement and when it was my time to pay, the lady manning cashier 1 seems to be hating her job, she was sooooo slow and doesn't seem to know how their coupons work. Sorry, but this lady needs training and customer service. And she had the audacity to say "this is annoying" My gosh!!! read more

This store is well organized and kept very clean. Most of the items are easy to lacate, thanks to the overhead signs. The employees are knowledgeable as to where the items are if you need quick help. There is no propane at this location but there are plenty of other items. read more

I will NEVER shop in this store again. I only went here because the CVS that I normally shop in was out of stock on a product that I needed for my Dad and they recommended that I try this store. I encountered the RUDEST sales clerk at the check out counter - TYLER. He is arrogant, and treated me - as well as the man behind me in the most disrespectul manner. His behavior is a reflection on this entire store and I will never go back! read more

The pharmacist named Serge was very rude He refused to give my medication His excuse was the medication is not spelled correctly Oh really.. Since when doctors write the prescriptions perfectly He basically wanted me to leave so he doesn't have to prepare the medication Went to Walgreens half a block away got my medication without any problem read more

I came in here looking for some medicine for mu headache. I went over to 7-eleven originally but they didn't have what i was looking for. But this place did. It was clean and things were easy to find. The staff was friendly read more

CVS Pharmacy - Drugstores Near Me - Winnetka, California

five pharmacists working at the pharmacy but cannot seem to help a few people waiting in line. Waited for 35 minutes to be told my pickup prescription actually isn't ready.. even though I was told it was on the phone. ‍ read more

The worst pharmacy service EVER!!! I usually get all my prescription medication from Walgreens, but unfortunately my doctor's assistance did a mistake and send my prescription to CVS. To make a long story short, my prescription was supposed to be ready 24 hours after they received the prescription refill request, of course it wasn't. No one has even bothered to call me and let me know. They have a bunch of clueless clowns working there! read more

I was in there a few days ago. The tall black girl with the stank face helped me. I had brought my own bag and placed it on the counter. She rang up all of my items, placed them on the counter, I paid, then she walked away. Did she bother bagging them? NOPE. I said "Am I supposed to bag my own items?" She looked at me, didn't say a word, and walked away. The older lady at the next register looked mortified. She walked over and bagged everything. That Bi#$h doesn't deserve a job there. She is SO rude. I had come home and told my husband about what happened. First thing he said was "Was it the tall black girl?" - GEE...wonder how he knew. She is obnoxious. I live so close to this location but always end up going to the one a bit further because this store has major issues like this piece of garbage that works there. read more