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Tustin, CA

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Exotic Car Factory

4.9 (35 reviews)
Closed • 9:30 am - 6:30 pm

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My Awesome and fast G Wagon from Shaun and ECF

So they say Unicorns don't exist and when referring to a car dealer...they double don't exist! Well I am here to tell you that Unicorns do exist and on top of that he is a car dealer. I'll explain the backstory. I had a Lamborghini Urus and went on a group car drive, I start talking to another Lamborghini owner whom I had seen around and it turns out that we are neighbors. I start asking him where he got his Aventador and he tells me Exotic Car Factory. He said he highly recommends Shaun at Exotic car factory. My neighbor seems very credible at that tome and over time, I have gotten to know my neighbor and he really is. So not knowing anything about ECF..thinking it's a big dealership..I research them and find out...they are an independent one. Well my guards go up. I have bought a lot of cars ranging up and down the price spectrum, but always from big name brand dealerships. I am so scared and jaded by the automotive business that...no matter what they tell me or say..I always verify and research everything. I walk into anything automotive in full defensive and what scam are they going to pull on me mode. I have heard it all from them and then some! Having heard horror stories from people and online regarding independents. I always had a bias and pre-conceived notions about independents. Well that mentality took a massive U-turn once I went down to ECF looking for a G wagon for my wife. From the time I first walked in and met Shaun...I had my full guards up..but within seconds not minutes..I not only let them down, I threw them away! I can read people fairly fast and overall have had a good track record. Shaun is like that family member that is always there for you...no questions or judgements and you know no matter what they have your back. In the automotive world, people are so busy chasing the dollar at any cost, they lose their moral compass. With Shaun Dollar comes second and his character, word, respect and professionalism comes first! I have written tons of bad reviews based on what people deserve and very few good ones because very few people have earned it. It takes relocation of a mountain for me to write a positive review for someone...especially in the Automotive world. Everything my neighbor said about him was not only accurate but in person he is 10x better. Anybody can sell you a car but how many times have you ever walked away from a car dealer feeling satisfied and not thinking what did they add or what fine print did you not read. Well with Shaun the only feeling you walk away with is wow..solid, honest, he has a character, keeps his word and just a very down to earth human being...especially considering he sells exotics...some into the millions. Shaun is not about sell a car and who cares about relationships or repeat business. He is the opposite..he has very high ethics and stands behind the vehicles he sells..delivering a high quality, clean and amazing cars..the people who refer him and I have learned he has huge repeat clientele...you can't buy that..only earn it! In the exotic car world good or bad word gets around really really fast...for him to have this stellar reputation and survive in this ultra competitive space...I assure you it's not because of the cars! No matter what I threw at him, how many times I called him or went down there...he was always the same...even keel, knowledgeable, respectful, patient and never once try to be pushy or even attempt to sell me anything. Shaun is a very rare person in his industry...he has something 98% of the industry doesn't...A Conscience and that is why not only did I buy my G wagen from him..I also sold him my Escalade V. I wish Shaun and his amazing team nothing but the best and hopefully this is one of many to come! Thank You Shaun and ECF

I purchased a McLaren 600LT from G - what an amazing experience from start to finish. G was very easy to work with, super accommodating and transparent every step of the way. He also helped me get my car shipped cross country within 4 days - amazing service, amazing car and more importantly honest business and delivered on his word! Thank you G!

Kabir S.

I had an incredible experience at Exotic Car Factory with my SF90 purchase! G and Shawn were both really nice and made the whole process seamless. What I really liked is that you deal directly with the owners of the business, rather than a random salesperson. They even include a pre-purchase inspection on their vehicles, which is definitely not standard in the exotic car world. They were able to help out with a great third party warranty, financing, and referrals to reputable shops for any future repairs/maintenance. Don't look further if you are looking to buy an exotic! I've already referred a close friend who also had a great experience. And I will definitely be buying from them again in the future!

Twin Turbo Lamborghini Huracan
Kevin A.

First and Foremost, I'd like to thank the entire ECF team. Especially Shawn, for demonstrating elite and professional assistance on me finding my next car. While, also helping sell a few friend's exotics, too. I have high respect & admiration for the way he runs his business and can attest to the knowledge and competence each member has. After doing business with them multiple times. I am happy to say I'm part of the ECF family and I know anyone that does business with them will be too! Thanks again ECF for the kick ass service you provide!

You can never go wrong with Exotic Car Factory!! This is the second car I've purchased in the last four months. And like all their cars, this Escalade V was in pristine condition. G made the process very easy and always makes sure we're taken care of. Will definitely be back again! Recommend Exotic Car Factory to anyone!! Thank you G and Shawn!

Blacked out 21 Lexus LX570

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Reviews are overwhelmingly positive. People highlight the friendly and responsive staff, as well as honest and transparent service. The quality of vehicles and fair, competitive pricing are also praised.

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Awesome dealership to work with! Joseph and Anthony made the transaction very smooth and easy! Highly recommended dealership! Thanks guys!

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1 year ago

Amazing service. Shawn is the man. I highly recommend contacting Exotic Car Factory for all your purchasing and selling your vehicle.

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1 year ago

I am very pleased with my recent purchase. They did everything they said they were going to do. They went above and beyond.

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Great people! Amazing customer service. Five stars!! Super knowledgeable... I would absolutely recommend this business.

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Worked with G it was smooth fast honest and thorough. The car was immaculate can't wait for the delivery!!!!!!!!!

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Review Highlights - Exotic Car Factory

“If Shawn doesn't have the exact car you're looking for, no problem--he'll help you source it or bring it in for you.”

Mentioned in 9 reviews

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Extremely disappointed with my experience at Tustin Toyota. DO NOT go to Tustin Toyota if you don't…read morewant to deal with headaches and lack of knowledgeable employees. These people are supposed to be experts in this field since it is dealing with people's safety. But if they can't even get a simple ToyotaCare service right and instead make up their own incorrect recommendations, that is extremely concerning. Potentially wasting mine, OR YOURS if you come here without being knowledgeable of your vehicle needs. My truck was dropped off at 8:45 AM for a scheduled appointment. My service advisor, Victor Martinez, told me that because my truck had 23K miles instead of 20K, I could no longer use my 20K ToyotaCare service. He said I would either need to pay $79.99 for an oil change or use my 30K service, even though my truck only had 23K miles. That didn't sound right, so I asked Victor to show me the policy in writing. His response was, "I never said that" (about it being a written policy). After going back and forth, he finally spoke with his service manager and confirmed that he was incorrect. I COULD use my 20K service. Had I not questioned him, I would have unnecessarily paid for an oil change or burned my 30K service 7,000 miles early. That makes me seriously question how many customers are given similar information and simply accept it because they trust their service advisor. The shuttle experience was also a bit frustrating. Patricia Ortiz told me the driver would be back around 1:55PM. I specifically explained that if the shuttle couldn't reach me by approximately 2:15-2:20, I would take a Lyft instead. She reassured me it would. At 2:20, I called again and was told the driver had left about 10 minutes earlier. After another 20 minutes with no ride, I canceled and ordered a Lyft. The shuttle finally arrived at the same time as my Lyft. Patricia was also passive-aggressive and dismissive on the phone. Also, Tustin Toyota already knew my truck needed a recall completed. I had rescheduled this appointment twice, with the recall specifically noted. And they still had no parts available for the recall. In my opinion customers shouldn't have to research Toyota's policies and challenge their service advisor just to receive the services they're entitled to. The inaccurate information, poor communication, and lack of accountability made this an extremely disappointing experience.

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Brennan is horrible to work with. Started texting with him about a car. Couldn't get a straight…read moreanswer on best OTD. He gave me base price and I did the rest of the work to calculate all taxes and fees. I provided what the OTD should be along with a breakdown of what my payments would be with the base price, X down, .99% interest listed on Hyundai's site, and loan years. He said he would confirm and send me paperwork in the morning to get the process going to save time. Sounds promising right? Unfortunately today he text me accusing me of not understanding and telling me I couldn't have the .99% interest and get the base price I was quoted. He then gave me an OTD $4k+ higher than what we talked about. In all honesty I could've just refinanced when I got my first payment and got the OTD price I wanted, but the condescending manner in which he spoke to me wasn't worth it. From the jump he was rude, talking down to me asking if I'd ever bought a car, but I looked past it with the goal of car purchase. But the attitude overall, especially at the end when he realized I knew what I wanted and he couldn't play games was enough to turn me off from Tustin Hyundai. He also badmouthed another dealership which was unprofessional. Just a bad experience all around.

Exotic Car Factory - usedcardealers - Updated October 2026

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