We were doing a move that did not require a moving truck (we were moving between condos in adjacent…read moreproperties), and hired Bara to help move our large/heavy items that we could not move ourselves. Unfortunately, things did not go as well as I had hoped. The movers were delayed in arriving. We have a larger than normal couch, and they attempted to bring it in the front and it did not fit, and in the process significant damage (scuffed, scraped walls, damaged light fixture) was done, as well as wasted time. Other more typical minor damage, however much of that was just from sloppy work. These are things I would not expect from experienced movers. While on-site I negotiated for extra time to finish moving the items that we needed help with, however upon reflection that really only made up for poor decisions on the part of the movers (not bringing the couch in the back, and not labeling dresser drawers and then spending a lot of time to figure out which one goes where). In the end, I will spend more time and almost as much money fixing all the damage as I did for the move. I did contact Lansana after I was fully aware of the extent of all of the issues, and offered what I thought was a fair deal to make things right, but he refused to make any refund at all. On the plus side, Lansana has been responsive to communication and polite in all correspondence. I will say the up-front price was reasonable compared to other movers, but more costly than using hired hourly work. For myself, the mark of a business is what they do when things go wrong, and unfortunately despite all the things that did go well (and we are moved in), I think they missed the mark here.

Fantastic and reliable and friendly!! Woth two different furniture pickups in the city, great…read morecommunication with the pick up sites and an easy unloading of furniture out in the suburbs! Highly recommend- super kind and hard working!

These Gentleman were great! (Terry, Chris,& Rodney) .They were professional, courteous, careful,…read morefollowed direction, and finished in record time.I would for sure recommend them as well as your company for any future moves to friends & family.

Terry, Rodney & Chris did a fantastic job. The entire crew were polite, quick, efficient, and…read moreprofessional, I would definitely recommend this company to friends and family

Omar and Andre did an excellent job moving me into a fourth floor walk up. They were fast,…read moreconsiderate, friendly and efficient. I would 1000% recommend them! I will definitely be using them my next move.

I would give negative stars if I could. I booked this company weeks in advance through a friend's…read morerecommendation, and they still showed up over 3 hours late with minimum communication. When I called for updates, Mike was dismissive and unprofessional. Instead of apologizing, he kept saying they were "doing the best they could" because it was a busy time of the month. The way he spoke made it feel like I was supposed to be grateful they didn't cancel on me entirely after already being hours late. I asked for some sort of compensation for wasting 3+ hours of my day, and the response was basically that they "couldn't lose money on the move." After the move, I texted Mike again about compensation and he never even responded. I only got a small $20 discount after asking the movers directly. What's even worse is that this company came recommended by a whole group of friends, and after hearing about this experience, none of us plan on using them again. Delays happen. Lack of accountability, professionalism, and basic customer service is the real issue here.

They did a great Job and have good customer service. And they are also patient. Good company.read more

I love this moving company! I've used them for 3 different moves and each time they were awesome…read more They are on time, very professional, and the prices were right! They were very swift and careful in moving my things. Thank you! I always recommend them and will continue to use their services as long as I need them.

Trico did a GREAT job with origin pick-up but many of our items arrived damaged, which was pretty…read moredisappointing, to say the least. However, I worked with them and got some money back, and while I'm not screaming-from-the-rooftops satisfied with the settlement, I am pleased with their professionalism and what they provided. I will say through-and-through that this is a professional group, and they are fairly reasonable. Therefore, I do recommend them; just be sure you pack every last thing thoughtfully and insure your most expensive items.

I qas a bit nervous leaving friends and family behind to make the move to Cali. Equally…read morenervous about paying for the right company to get me there. Trico wasn't the first company that I called when searching for quotes and making comparisons but its the one that I chose. Everyone was very nice. They were pretty flexible as well when it came to scheduling the move. Full service was very helpful meaning they make sure nothing was left behind, they packed up remaining items for me. Move took a couple days but from start to finish it was great. I spoke with the mover driving the truck throughout the trip. He kept me calm letting me know where he was and eta. Very good business and I'll make sure to recommend them to my friends and family.

I cannot recommend Windy City Movers enough. Hands down the best decision I made for our move…read more I hired three movers and from the moment they arrived, they got straight to work. They wrapped up every single piece of furniture -- and I mean everything. My son's bean bag, his mattress, all of it was carefully wrapped and protected. They also disposed of our old couch and mattresses, which was such a bonus we didn't even have to think about. The whole crew was fast, efficient, and incredibly kind throughout the entire process. Loading went smoothly, and unloading was even faster. I was genuinely impressed by how well they managed their time without ever cutting corners. What really stood out to me was the attention to detail and respect for our home. I don't allow shoes inside the house, and without me having to say much, they laid down floor mats, wore booties the entire time, and even covered my brand new carpet with plastic wrap to protect it. That level of care and consideration meant everything to me. Once all the furniture was unloaded, they set everything up for us -- we didn't have to do that part ourselves, which was such a relief after a long moving day. From start to finish, Windy City Movers made the entire experience go by seamlessly. If you're on the fence about hiring movers, don't think twice. Call Windy City Movers. You won't regret it.

I can't recommend Windy City Movers enough! I have a lot of fragile belongings, and the team made…read moresure to handle each and every one of my items with caution and care. They were extremely responsive and were very efficient! Every team member I interacted with, especially Dash, was very attentive and helpful. Because moving is oftentimes a labor intensive and time sensitive job, I had my concerns, but after seeing the job that Windy City Movers did, I don't have any more concerns. The pricing was also very reasonable. I will absolutely be recommending them to all my friends and family if they need to get moved!

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

We had hodgepodge remove several pieces of furniture. They got back to me right away with a fair…read moreprice. They came in two days couldn't have been more professional. Great to do business with.

do not do not use this company they steal and is a waist of time argue and complain the entire move…read morethey damage your belongings go through your things angie has not yet called me back to pay or restore my damge items tv is stolen mr ode complaining to angie the entire move was instructed what to move charge me 720 and still had to get a uhaul they over charge broke and addicts looking for a come up got a police report and reporting them to better business bureau they need to be out of business

Shelia who is the scheduler at Big O is wonderful. Very professional and responsive…read more However, the movers were not. Very young and not very concerned about not damaging furniture and home. My bed, dresser, walls and door were damaged. Missing hardware to setup beds. They also left my floor lamp and wanted to charge me to come back and get it. One particular young man had a volatile and nasty attitude. You can trust them if you want, you can't say you was not warned.

Daniel was an excellent Communicator about what we should Expect With regards to their services and…read moreworked with us when we had problem with our moving Broker. Thanks you Daniel, we truly Appreciate your service and the support.

there was slight delay getting started ,but once they began working the team moved at a steady…read morepace. Pricing was transparent.

Wow I first hired this team in March to move a deep freezer from my floor to the garage. They were…read moreeasy to talk to and schedule online. I was so pleased with the tools they used, the customer service and how quickly they completed the job I hired them today. I wanted my glass curio moved to the first floor they took this job with no notice and communicated their arrival time and came in and once again got to work. I'm so grateful for this company. From a 70lb deep freezer to a glass curio, I'm not sure of the weight I'm pleased and would call them again and again.

John and his crew were absolutely amazing and so kind! I submitted a request for a quote and within…read morean hour I had pricing and all the details I needed to know they were the right team for the job. My boyfriend needed to move a hot tub from his old rental to our home, and RTO Express made it so easy. I sent them the two addresses, noted the stairs, and explained where it was going in the yard. They showed up right on time, kept us updated on their ETA, and worked quickly to get it safely wrapped and transported. Their professionalism, communication, and efficiency were outstanding--I couldn't recommend them enough!