I use to come to this diner very often before I moved. This was going back about 7 or 8 years ago. The food and the service were great. After I moved back I decided to go back to this place. Wow, the diner has been slightly renovated and the outside looks pretty good. The inside didn't change much, the seats change to different color upholstery and that about it. The place is ran by new owners and the awful at running this place. The bathroom looks the same and really dirty and smelly. The food is terrible and service should get less than one star. I gave it several chances, and by what I mean is I went 5 times and 4 of them were Terrible. The first time I went, the waiter did not now enough English to understand what I was ordering. I ordered a Hamburger medium-rare which has no cheese because I am Lactose intolerant. She brought me a medium-rear Cheese burger! I explained to her that I wanted a Hamburger and cannot eat cheese; she seemed a little annoyed but apologized and brought back to the kitchen. She in turn brought back the same cheese burger but WELL DONE! Was she even listening? I decide that there is no arguing, just scrape the cheese and each overcooked cheeseburger, to make matters worse the soda I had order was in a dirty cup, and had to request a new soda.
The second time I went was for a late breakfast; the place was empty and figures this will be quick. I ordered a bacon and egg on a roll; Of course they came back with bacon, egg and CHEESE that took nearly 30 minutes. Nobody's hear, how long can it take to cook eggs? I couldn't stay for long so I hoped for the best and ate it. I cheese was really bad for me and the bacon was really fatty of very low quality, I wouldn't feed this bacon to a stray dog. I ordered a cup of coffee and the cup was dirty with sugar still stuck in the bottom form the previous person, gross! I told them about the cup and they replaced it with another cup. This one had lipstick on one side. Real Nasty!!
The third time I gave it the benefit of the doubt and went for breakfast again. I ordered something simple, 2 eggs over medium with sausage and home fries. They gave 2 eggs sunny side up, I had to send i back to fix it. I had asked for coffee in a paper cup. They came back with a dirty regular cup. I also started noticing that everything was dirty, the plates, forks, and spoon. Everything had little bits of food still stuck on it. I also notice that the place had not been cleaned. Thick layer of dust was everywhere. It was really gross.
The fourth time I when for lunch with a colleague and was the only time that had a good experience. I got a older gentlemen as my waiter that had been working for a very long time and remembered me going back 7 or 8 years, not to sound horrible, he was probably the only waiter that spoke perfect English and understood what I was ordering. I ordered a turkey club with fries and a coke. Everything came out perfect. It was pleasant, he check often to make sure we were OK. I took his name to make sure next time to request for him.
The fifth time I decide to go with a friend for lunch being that I had a good experience and that maybe I was wrong about the place. This was going to be the worst experience. I requested for the waiter I previous had and was told that he no longer worked there and he had left abruptly. So we got the next available waitress. I ordered a chicken Caesar wrap with a coke, the cups for the soda where dirty. One of them had a white stuff smeared in the inside. It was disgusting! She ended up replacing the cups twice. At the end she gave us the soda in paper cups. After a very long wait, she brought me a steak wrap?? How did it go so wrong from chicken to steak? I told her this was not what I that had ordered and she gave me dirty looks but reluctantly took it back after repeating the order of Caesar chicken wrap. After another long wait she brought me a completely different chicken wrap that contained peppers and onion. I notified her that the order that was wrong again and she walked away with the wrap pissed off at me! She we on to complain in front of me to another waiter in Spanish and I not knowing what she was saying about me was quite offended. I was upset that my lunch hour was almost over and she didn't even care to listen to what I was ordering. Furthermore she had the audacity to give me a bill for the Caesar wrap that I never got. She wrote down whatever she wanted and got upset that I didn't want to eat it or pay for it. I brought my check to the owner and the first thing he did was bill me for the wrap I never got. I had to repeat to the owner about the issue and that I never got my wrap. The owner was more upset at the fact that I refused to pay the wrap that I never got. He insinuated that maybe I should have eaten the wrap. I left hungry and went to Wendy's across the street to get better service. I will never, ever go back to this place. This is really dirty, Plates and utensils are read more