Good friendly service. Very professional. Prices were reasonable. Gave us exactly what we needed.read more

Dan is always first-class. He's a true professional and he is dedicated to helping the customer. I…read moreappreciate his positive attitude and his willingness to offer guidance and help for the customer.

Had a gopher. No longer have a gopher. I'd say that would be a success. The staff were nice and on…read moretime.

Owner tried to hustle me for $6000 of repairs he said my attic needed when I called a different…read morecontractor it was just $350 for a single sheet of missing insulation over a single room. This is after paying that much already for attic remediation, which after seeing the work was not worth the extreme expense, nor hassle the company will put you through. Nearly every time I called for service that was botched. Either they came on the wrong days, or came to do the wrong service. Would then say they would need to charge me to come out on the correct days or do the correct service, but would then "make exceptions" after I would complain to the owner that it's their mistake, not mine. When I would point out they are trying to charge customers for their own errors everyone would say it's just company policy. Buy they'd make a big deal about making an exception for this one time, like I should be grateful. Gopher service was also a nightmare. After not taking care of the gopher over multiple visits they stopped coming. When I called to ask why they stopped coming, and pointed out that they said they guaranteed the work, they said oh then it must be different gophers in the same spots and same behavior somehow, which conveniently isn't covered. Was told I had to pay for a second gopher service for them to finish the job. After wearing me down with argument after argument I just caved and paid for the second service to get the gopher removed out of exhaustion and desperation. Stupid of me, I know. For the quarterly service they do not top up the bait stations every time, and the spider spray does not work. Went to go cancel and surprise, you guessed it, they want to charge a cancellation fee that's more than the quarterly service itself. Everyone at the company will point the finger at someone else for the constant mistakes and failures, and they are hidden fees and charges everywhere, it's so exhausting I just got tired of dealing with them, which honestly I think is part of their playbook. The tipping point for me leaving this review was the attic repair estimate. After seeing how they quoted me $6,000 for a $350 repair that was the nail in the coffin that they were absolutely taking advantage of us the whole time. I would never recommend.

I reached out about a concern I had with my home. Super fast response! I will definitely call…read moreprimate if I were to have any issues regarding pest control in my home.

Fantastic service. I found Primate Pest through a neighbor referral. Matt was quick to respond for…read morea quote and the pricing is extremely competitive. His crew is attentive, cordial, and even wore boot covers inside. I would absolutely recommend them to anyone in the need of pest control.

Did some research and looked at several reviews before settling on Pest Shield for my termite…read moreproblem. Sean, the owner/operator, responded with phone calls and text messages maintaining great communication throughout the entire process. We set up an initial inspection that included education on termites and how to eradicate them. Sean even did an attic inspection and exterior perimeter measurement, which other companies wouldn't do without an upfront inspection fee. Sean will give you his honest opinion based on what he discovers during the inspection and is not pushy nor does he hide any costs, which were the best based on my research. It's hard to find a good business with that type of integrity. I would highly recommend Pest Shield to neighbors and friends if they are ever in need of a pest service.

Thank you for the great service!!! Bug free!! Spider free!!! Sean always makes sure that we are…read morehappy!!!

My family and I moved into a home, and we discovered rodent droppings in the attic. Richard was…read morethorough and professional completing a free inspection for us, recommending rodent exclusion, trapping, and a subscription service for rodents and general pests. Rudy completed our rodent exclusion, and he was very kind and professional. He took care of every area of concern that we shared and answered every question we had with sincerity and patience. Brian K. was thoughtful, knowledgeable, professional, clear, and kind. He really took the time to ensure we had all of our questions answered and understood the service. We have small children, and he made sure to talk to us about safety and provided reassurance about keeping our preferences top of mind on return visits as well. We've only just begun our services, but I would highly recommend HomeShield and this team.

Marcus arrived on time and ready to work. He was very professional and spent time to address every…read moredetail. I have used a handful of different services for pest control and this one offers the best quality and value by far. I highly recommend them.

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

It stated when we saw my son's bib had been chewed. My wife said hey I think we have a mouse or rat…read morein the house: I thought she was paranoid and didn't take it seriously until.... I was watching tv with her after the kids went to sleep when a fat rat casually walked under my tv furniture and into the kitchen like she owned the place. I went to my neighbors house asking him to let me borrow his cat for the night. That did nothing. Zero curiosity. The next day my wife literally moved to my aunt's house with the kids. A friend recommended max. He and his team came over and they have this thing down to a science. They methodically came up with a customized extermination plan accompanied by an epic prevention plan. Never imagined all the detail that goes into pest control! 5 stars all the way. Thanks max.

I wanted to leave a review for Obed Rodriguez from Service Pro at No Bugs. He came by this morning…read morefor our service, and I was honestly so impressed. He called ahead to notify me when he was arriving, was extremely professional and kind, and went above and beyond during the visit. He took the time to de-web around the house and even carefully checked my kids' play area where he found a black widow on my 6-year-old's playhouse. As a mom, that really meant a lot to me and made me feel so much safer knowing he was thorough and paying attention to those details. It's rare to come across employees who genuinely care about doing a great job, and Obed absolutely does. Please recognize him for his excellent service -- he's a fantastic representative of your company!

I have been using No Bugs for years and have been very satisfied with their service. I just had…read morethem tent my house for termites and, while having to bag up everything and move out for a couple of days is not fun, Tyler and his team were great at keeping me informed. The company they sub out the tenting to was great. Courteous & professional. They took extra precautions to avoid breaking tiles on my very brittle tile roof. Couldn't be happier.

Clint was friendly, arrived ,promptly, worked efficiently and provided thorough service!read more

$1400 in rodent damage and rising!!! And all they want to do is sell us more expensive bait traps,…read morewhen the ones already on the property did nothing to help. There was no apology, but loads of excuses, mainly putting blame on the California EPA. What I don't understand is if the EPA is making it impossible for your company to do what it's tasked with doing then why be in business at all? A lot of companies would have tried to keep a customer by--well first of all being nice and even a tiny bit contrite god forbid--but maybe even throwing some bones, like offering some free service, or maybe not charge for the extra traps which didn't work anyways. It wouldn't come close to what we had to play for the damage but it would have been a sign of goodwill that would have been much appreciated. In fact this is a very, very common practice in business customer service, the idea being that nothing is more important than developing life-long customers, who, even if they are upset, would at the very least not give your company any bad press. But I just need people to know that if they hire this company you may still have significant and costly damage. In fact in the many years before we first hired a pest control company we never had any issues like this. So again I ask myself, what is the point in paying a company to control rodents when the exact thing that did not happen in this case was to control rodents?! And you'll likely have terrible customer service to boot. In all fairness I have to add that the guys who regularly come to our property are really nice and respectful gentlemen, and my wife always feels secure having them on the property. Clearly this is not coming from the top down as the person who treated us so terribly is in fact the owners son.

I called because I had what I thought were termite droppings. Albert came out the same day to give…read moreme a free estimate and discovered that it was actually cricket droppings! Who knew?! He also checked out a second spot and said that that was just my wall crumbling from too much moisture and he gave me some suggestions to deal with that as well. Honest. Same day service. No upsell. Friendly and prompt. Will definitely call again.

I am really glad I chose Stop Bugging. Jesse came out for the inspection and immediately stood…read moreout--very knowledgeable, honest, and patient. He walked me through every step and didn't try to upsell anything. When Frank arrived for the actual treatment, he was just as impressive. He worked carefully, explained what he was doing, and made sure everything was handled correctly. He was also respectful to the property and my mother. You can tell these guys take pride in their work. Highly recommend them.

John's amazing. Rat and ant free house. Rats take a bit of patience, but he knows how they think…read moreand know how to get rid.

John is the best. It's actually nice to see someone who does there job. I called him about…read moresomething he was at my house within an hour. When we bought this house we had a rodent problem in the far backyard. We have nicknamed him "the rat whisperer" There is no one better we tried others, now we have the best!!!