Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

As a new member visiting the store for the first time, Trevor is exactly the sort of person you…read morewant helping you. For the short time I needed help somebody at the store, I felt supported from the first moment and proud to be a member. The store was clean, well stocked, very organized, and had lots of great selection across all the kinds of things you think you might find at the store like this, and some surprises too. In one trip I found something for myself, my wife, and my two young kids to prepare us for an upcoming camping trip. We will be back.

2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

Very disappointed. Looked forward to checking out this shop…read morewith my son as we both love fishing. I took my son to get his fishing reel restrung. He was mocked for having an old reel by an employee. Won't be coming back.

I have had to visit this store far too many times over the past three weeks thanks to my very…read moreactive six year old. The store itself is massive and carries an enormous selection of items. It is generally clean, bright, and well organized, with plenty of sections to wander through and browse. That said, nothing here is really cheap. There are a lot of interesting and useful products, but the prices are high enough that I constantly find myself hunting for clearance items. It would be very easy to blow through a one thousand dollar gift card in a single visit. Thankfully, the local 20 percent off coupons help make purchases feel more reasonable. The staff appears to be made up mostly of high school and college age employees, and that shows in the customer service. It is not bad, just very young and a bit unpolished. Most employees seem concentrated in the shoe section or working the front registers, with limited presence elsewhere on the floor. The running shoe selection for adults is a definite plus, with plenty of options to choose from. Overall, it is not a terrible experience, but it is not a great one either. I will continue to shop here because it is one of the few places that reliably carries sporting goods, but it is more of a necessity than a destination.

Mark and Suji did not show professional communication. I went in to exchange my BRAND NEW SHOES…read morebecause they were too narrow. They inspected the bottom and there was some specs of floor dirt. They said they cannot accept exchange because they were unsellable. They were unworn with TAGS ATTACHED! Major attitude and lack of respect for the customer. I showed them the "new" shoes I wanted to exchange them with that ALSO had floor particles....from touching THE FLOOR.. 5 stars for EXTREMELY kind and great customer service from EVERYONE I spoke to in the shoe department. Super knowledgeable and helpful!

THANK YOU SO MUCH and BIG SHOUTOUT TO JEN IN THE RUNNING SHOE DEPARTMENT SHE IS ABSOLUTELY AMAZING…read moreGIVE HER A RAISE AND EXTRA VACATION DAYS! I recently went to snails pace, but Jen WAS ABSOLUTELY AMAZING. I was just exploring different options and she was able to give my gf and I some pointers. Without any equipment or fancy machines she grabbed our shoes and was able to take a look at how we walked. She said I was normal, but my girlfriend's feet were supinated looking at the bottom of the shoe. WE WERE ABSOLUTELY AMAZED. I tried 5 different pairs but she was able to give tips on running a marathon as well! My pair of Saucony Guide 18 were only $98 with the discount we get. I got some Feeture socks as well and it was very comfy on my run. Thank you so much!

We absolutely love Sports Basement--this location has quickly become our go-to. The store is super…read moreclean, well organized, and has a great selection for everything from camping to everyday outdoor gear. We actually prefer this one over the Long Beach location. The only downside (and the reason for 4 stars instead of 5) is that no one mentioned the Basementeer membership discount to us during our first visit--even while we were checking out. We ended up discovering it ourselves later and signed up online, and it's such a great deal that we definitely would've used it on that first purchase. Overall though, still a fantastic store with a lot to offer--we'll definitely keep coming back!

I came to SEED People's for the first time this weekend when visiting The Camp shopping area. I was…read morevery impressed by the size and selection! The store is 2 stories and they sell everything from home goods, cards, gifts, clothes for the whole family and much more! As a creative person who studied fashion merchandising, their displays were everything to me. It reminded me a little of Anthropology, with more of a boho/hippy vibe. The whole store is extremely visually appealing and has a "hangout vibe". It is the perfect store for this area. It totally goes with the theme. The staff are super friendly and helpful too! Can't wait to go back!

I really dislike leaving negative reviews for small businesses, but I hope the owner sees this. I…read morevisited the store today to buy a gift for my son and for my business partner. We picked up a vest that was clearly marked at $160. When we went to pay, the cashier told my wife the price was actually $200. We understand that pricing mistakes can happen -- that wasn't the issue. What disappointed us was the attitude. Instead of explaining the situation kindly or apologizing for the confusion, the employee was dismissive and rude. Unfortunately, that interaction really affected our experience and made us reconsider returning. I hope management can address the customer service aspect, because the store carries great products and has a lot of potential.

If your military and need uniforms and uniform components, come to this store. Not only do they…read morehave plenty of undershirts, they have the standard belts with the buckles pre-installed, and have uniform trousers and blouses for half the normal price! Also, respect the hell out of these guys for selling guns and ammo in an upscale area where that kind of thing is usually unpopular, its stores like this that hold the line and keep the 2nd Amendment alive.

LADIES!!! BUY YOUR GUNS HERE!!!…read more I was looking for a very specific gun that no stores seemed to carry. A female coworker told me about this store, so I thought I'd give them a chance. I am so glad I did. All the other stores I went to were full of male salesmen who were condescending because I was a woman buying my first gun. They kept trying to push tiny "purse" guns, and even pink guns. I wanted a Smith and Wesson revolver because it's a "dummy proof" gun, which is great for a novice. Ian at the Army Navy Store understood why I wanted this particular gun. He was patient, really listened to me, and answered all my questions. He was even willing to teach me about guns. He didn't have the gun in stock, but said that the following month he was going to Smith and Wesson to place his order for the year. He texted me while he was there!!! I was shocked he remembered me, let alone while he was in the middle of placing the order. Then a few weeks later, he texted me and said the gun came in! You can't beat that for customer service. I highly recommend buying your guns here, especially if you're a woman.

I was having an issue with my Stratic - it was going into reverse every few turns. Didn't matter…read moreif switch was on or off. I handed it to one of the employees there and explained to him what was happening. I handed it to him and he started to turn it himself and said ,"oh yeah ,that's not good!" so I went ahead and dropped it off-assuming they will fix it. I got it back a month later and went out to Diamond Valley. First cast.....same problem. I went in a few days ago to buy some stuff and ask them to look up my account to see what exactly they did to my reel. They told me they had replaced two bearings. WTF!!! There were no words of anti-reverse or reel handle going backwards after a few terms on the work order or notes. So I looked up some YouTube videos and fixed it myself..... I should've did that to begin with! If you have a real that needs to be fixed try fixing it yourself or take it somewhere else. DO NOT TAKE IT TO THESE CLOWNS!!!!!!

Felipe knew I didn't know why I was doing (new fisherman) and took all the time needed to make sure…read moreI have the everything I need, and set up correctly, to give me the best chance at a great experience. I'd definitely recommend him and this shop! Thank you!

First off, I would like to recognize Gavin, Luke, and Kyle for their exceptional service! They were…read moreattentive, helpful, and very informative. They have multiple rows of snowboards to browse through, at least 5. Along with quite the selection of bindings and boots to choose from on their wall. Each sticker price is a package deal that includes boots and bindings. We chose a board that was $519. We opted to upgrade our gear, which they gave $120 credit towards boots and $100 towards bindings. They have enough variety to fit your budget that includes options from current and past season to choose from. Binding installation was also included in the package. Boots we chose were priced at $310 in store (online price $330) and bindings at $240 (online price $250). So we ended up paying $190 for the boots and $140 for the bindings. Our grand total came out to $928 with tax. Do the math and that comes out to a bang for your buck. We saved about $300 from the set we initially purchased at REI. Competitive prices and great customer service. I highly recommend stopping by :) pro tip: do some research on gear you are interested in before going, call in to check on brands and sizes you may be looking for, and try to come in on less busy hours like weekdays for the full experience.

I did make a clothing purchase as they had a specific size I was looking for and I needed the item…read moreimmediately. However, prices are def not outlet prices. Not super warm and welcoming either but if you know what you want, they have quite a selection and may carry things tha other places do not have. Don't expect low prices here. You would get a better deal anywhere else.

OMGGG..I can not rave enough about this place!!! Ever since a good friend recommended it to me…read moreyears ago, my fam and I have since come back for our EVERY snow need. PF Powder (aka P.F. McMullin Snowboard and Ski Co) is a cute small business ~ literally your one stop shop, specializing in all things ski & snowboard. It's located in Santa Ana in the deserted looking Edinger Business Park. They are definitely known for their discount prices on all winter/snow-related gear, outerwear, and accessories, as well as services like waxing, tuning, and rentals. When you walk in, the store is so neatly arranged and organized, it's super easy to find everything you are looking for. After coming here for so long, I legit just discovered that upstairs houses their "gently used" section, for those looking for an even more affordable option. The workers are super friendly, with a chill vibe. Everyone is knowledgeable & always willing you help you. My lil fam of 4 snowboards every year, so we have come here (year after year) to update our snow outfits, to googles, boots, snow socks, thermals, & beanies. You name it, they have it..AND we've bought it! Even when my kiddies wear younger..babies, we even got sledding/tubing gear here, so they could play in the snow. We really appreciate the affordable prices ~ ranging to discounted ones to more pricey name brands. HIGHLY RECOMMEND!!!

It's been like 20 years since I've gone or touched a snowboard. I was out of touch with all the new…read moregear and board types but the two people working there were SO helpful with everything. Helped me pick a board, boots, and bindings. It's been so long since I have been anywhere that actually has good customer service. Im glad to see some stores still have it.

Service was great!! Jodi was awesome helping with some fishing pole questions, I'll definitely be…read moreback.

Turners has much improved over recent years. Customer service is much faster than it used to be…read moreand the sign-in system works well but would benefit by adding an appt option. Staff seems well qualified and knowledgeable