I do not regularly use the services of places such as this as I rely mainly on garbage pickup. But…read moreon the occasion I have needed to go and dispose of items myself that I know Waste Management won't pick up. That being said, this was my first time using the Snohomish County Solid Waste Transfer Center and it was a good experience. I know, going to the "dump" being a good experience sound odd, but good customer service, politeness and efficiency really does make the difference whether at a restaurant, retail store, coffee shop, or the "dump". In this case, every person I encountered that worked there was polite, courteous and helpful, meaning we were acknowledged, greeted, directed and thanked. They may have hated their job or were having a bad day, but I wouldn't have known. Good signage and direction made the experience quick and efficient with little to no delay so we were in and out Ricky-Tick. But in that short time the customer service did not go unnoticed. From the the gal in the booth/gate to the people on the dump site directing traffic. Honestly some restaurants and stores I've been to could take a lesson about customer service from them, no joke. As for the price 360 lbs. or less = $20, includes tax (minimum fee) Over 360 lbs. = $105 per ton, plus tax I think pretty reasonable, but the gal at the booth did inform us as we were checking out that prices would be going up to $30 for the minimum fee. Still not to bad I think.

The place is well labeled and the guy who was on shift there reached out to me and asked if I…read moreneeded any help. I'd definitely recommend it!

There is no good will at this store. They asked me to donate to their employee training program…read morebefore they ask if I wanted to purchase a bag... seems likely that its so they can pocket the change. After opting out of donating I asked if I was going to get bags for the glassware I purchased, the cashier (male with a lot of tattoos) got upset and literally threw a bag at me... and I bagged the items myself. I don't complain. I observe and report. But only when the service is reprehensible.

I have made many donations over the years at this location, although trying to make a "donation"…read morehere now is ridiculous! We brought a whole truck load of items to donate. The workers picked through the items and decided what they would take as if they were furnishing their own homes! We had a nice, used, all wood night stand that they wouldn't take. They said it "wasn't new enough." WTH!? Also, we had some indoor ceiling lights that they said they "don't take," but then they threw them back in the truck nearly busting them. We left there and took the nightstand to Value Village, which they happily took. They will get no more donations from me!

The service is touch and go. You're not really sure what they'll take. They look at you and let you…read moreknow if they'll take your stuff. Not too sure what's going on here.

As of March 2025 their rate on crushed aluminum cans is $.25. Pretty low rate…read more The people seem nice and the scale seemed accurate enough .

Contrary to some of the negative reviews. I found the service exemplary. As soon as I exited my…read morecar there was an employee to help me. Fast, courteous, and effective.

This guy was super rude. And cheap. Only gave me $.30 a pound for aluminum cans. And that's fine,…read morebut at least be cool. And watch your toes when he drops the forklift. Almost smashed my toes.

Mo and his team we're phenomenal! They were polite, professional, phenomenal workers never…read morestopped for a moment. Their work was impeccable. I would love to recommend this company to anyone who needs things removed. It is amazing how quickly and expertly they A lot of items. They quickly and efficiently cleaned up items from a also tons of boxed bagged loose and heavy items from three sheds and a House was owned by a hoarder. Their response was quick and within 24 hours of calling them things were gone in an very short period of time. I would recommend this gentleman in this company to anyone. The prices are reasonable, especially for all the hard hard work that they do . Thanks again.!!

Fast, punctual, polite, and reasonably priced. What else could we say. We made an online…read morereservation, and the called before the 2 hour appointment window. We will definitely hire their service for junk removal again.

BUYER BEWARE. DO NOT TAKE YOUR EXPENSIVE PHONE TO THESE PEOPLE!!!. they fixed my screen but…read morescratched the back of it, and then just threw it in a bin with zero protection. I had just gotten the phone for $1200 and they messed it up, "its just paint" the one guy said....smh, just terrible, they have no respect for peoples property and treat as if it was easy to buy a new one. See attached pictures.

The service was great. The repair shop was far from my location. The repair worker was nice and…read morehandled my phone repair with care, but the phone was so damaged that he couldn't repair it.

Their driver literally ran me off the road getting onto the 405 from the 520. I honked my train…read morehorn yet he just kept going. He even told the officer he saw me behind him. Not sure what his problem was but if he represents their company, I don't want anything to do with them.

Had a mulch delivery today in Brier. The lady driver was very professional and was an excellent…read moredriver. She was very careful and dropped it perfectly where we wanted. Hard to find excellent employees like this!! Thank you!

What a great service. I requested a quote and within 20 minutes I had an appointment set up. His…read morepricing was MUCH more competitive than most of his competitors, he was friendly, on time, had flexible scheduling, and he was efficient. I would refer him to anybody looking for a good service for any projects you have going on!

Amazing service. Was able to get a pick up exactly when I wanted it, very responsive and friendly…read more Quote was exactly what I paid. Super fast pick up, really nice guy. Great customer service. Highly recommend.

Overcharged me to drop off some brush trimmings. When I went back to discuss with Grant, he was…read moreextremely rude and stuck to the mischarge. He charged for larger loads and for a different vehicle. Even after I corrected him on the vehicle size (smaller), he still wouldn't refund.

Friendly and prompt! Their advice paid off as well! Fair pricing. Generous open hours.read more