Honest, hardworking men. They are responsive, fair and high quality. Went out of their way to…read morefind ways to save me money. Have used them before and will maintain them as my go-to for all heating/AC repairs. Highly recommend

Furnace stopped working. They diagnosed the issue, tracked down the necessary part and got it up…read moreand running. Fair price for the whole job. Highly recommend.

Josh & John did a great job getting our complete HVAC system changed out In a day. They were always…read morehappy to answer any questions we had, and we feel like we got a great deal on our whole house system. Amber and Jennifer were great to work with getting everything ordered and scheduled quickly. As a veteran myself, it's always great to be able to do business with a veteran owned company.

I have to give five stars - from the first call I realized this business knows what they are doing…read more They gave me the facts and pricing to help make an educated decision on my new furnace purchase. I was using my home warranty program, so JL Mechanical was assigned to me as their vendor. I had a new furnace installed and JL Mechanical kept me updated with the date of service plus text messages to remind me and give me a link to track my installation team members. They also email you a snapshot of those who will be doing the installation work. Robert was my guy and he was intelligent, patient, friendly, and answered all my questions. In fact, I've had repairs and installations done in my house before but the entire work area and my house was completely CLEANED UP when they were done. (I can't say the same about Comcast when they drill a hole in your wall) Everything is working great - it's been a few days now and I have HEAT - in fact, the new furnace is even quieter than the previous one and I can't even tell it's running. No more freezing nights wearing sweatshirts and ten blankets to bed!!! Thanks for the help and installation - I greatly appreciate the service, phone calls, and follow-ups!!!

Was one hour late to give estimate. Came in with a quote so outrageously high that I felt like it…read morewas just a shake-down.

The quality of the job is impeccable!! you can see it's…read moreprofessionally done. The gentleman was very courteous and helpful. I thought the value was reasonable. I recommend and will continue to use the service in the future!

The service is always good, they try and get to you soon as possible. The service technicians are…read morealways polite and knowledgeable about what you need

I would not recommend this business to anyone who is looking for professional, knowledgeable,…read moreprompt service. I was looking to have our boiler system repaired, first technician said it was a bad ignitor, which it was not. Second technician said it was a bad pressure switch, which was ordered and installed. Boiler ran constantly and would not shut down, even after thermostat temperature was attained. Third diagnosis was another switch (since the first one installed was incorrect). After that installation boiler ran constantly, without burners ever coming on. Total incompetence, with no apologizes. $500 dollars later, and still no functional boiler. We called RCM heating who came out that day and had the boiler properly fixed and running within an hour! Do not call JTR unless you want to waste your money! Mr. H

Dirk's efforts with Feikema Plumbing & Sanitation to convince me that the septic system inspection…read morewas done correctly obscure the fundamental factors that contradicted the repairs conducted after the fact. What is painfully apparent is the gross negligence in the decision to utilize a disconnected employee to conduct a vital inspection. Had proper discernment been applied, it would have mitigated the associated failures. This inspection should have been completed following the Veterans Administration Minimum Property Requirements, not the pencil-whipped document submitted for closing. The representative of your company assigned to conduct the VA-required inspection submitted a notice of resignation from your company before executing the contracted inspection. The associate disturbed a few inches of the topsoil to give the appearance that the inspection was completed, violating the minimum property requirements. This further demonstrated that there was zero motivation to exercise proper discernment to do the job correctly because the associate's mind was already moving onward with their new career path.   If done correctly by a qualified and dedicated professional, the inspection would have identified the crushed pipe under the sidewalk and never passed the rigid requirements of the Veterans Administration's inspection outline.   Therefore, the VA inspection would have failed, shifting the required repair to the property seller before closing on the property.  You and your co-workers unearthed the 8-foot concrete lid of the septic tank that day to gain access, graphing in an access portal afterward to conduct the inspection properly. Your co-workers identified additional failures in how that inspection was not performed correctly and shared those findings candidly with my wife. I have the photos and video conversations outlining the whole process.  Contact me when you decide to have a rational adult conversation about this. You have my phone number.

We had great service today from Feikema Plumbing! Jeremy was friendly and efficient, and so was…read morethe young man who was with him. They installed a new sump pump.

We had a toilet overflow into the vent, and in theory to the HVAC system. Vito (owner) was quick to…read morerespond with a lot of great information about the cleaning and sanitizing process. He was also empathetic to the fact that I had a newborn on the way the following week, and needed someone out asap (after the restoration crew had completed their work). His crew was also friendly and knowledgeable. Would hire again if needed!

We found ducts Chicago after another company was a no show. Vito was very nice to work with and…read morevery accommodating. Communication was awesome. Techs were very nice and did a great job. They were on time. I have already recommended this company to a lot of neighbors.

Prompt, professional polite and responsive! Cleaned up and was courteous and quickly identified…read morethe problem.

Called to schedule service at my home for a lot of work; replace hot water water, sump and ejector,…read moreand some other things. Initially was told the owner was the only one who could give an estimate. Had to wait just to schedule. Two days later I got the appointment for the estimate. On the morning of the estimate I get a text approximately 40 mins before the estimate saying the appointment needed to be cancelled and they would call the following week to reschedule.....and they never did. Another local company got the business. If they can't complete something as simple as an estimate, I wouldn't trust to do the work.

I do not recommend others use the services of Sun Appliance Repair. I decided to contact the…read moreservice because I wished to support local businesses. Using the company website, I requested a quote to inquire about our clothes dryer that had suddenly stopped working, although I did not receive a response within 48 hours. I then called the available phone number and received a text that I needed to text another number, all quite confusing. The person responding stated they didn't receive my inquiry so I had to text the problem. As the holiday weekend approached, I had to wait days for an available appointment. The owner visited my residence as scheduled and began to disassemble the dryer to determine the issue. My concern is he charged me $160, and the same problem reoccurred during my first use of the dryer since its service. The first $90 was for the visit and diagnosis, with $70 going toward the "repair". The response from the owner was the typical blame-the-customer dialogue for a solution he performed. Business owners should choose to do right by their customers and reject greed. The professional respect of your customers and community should be paramount and lead to word-of-mouth referrals and repeat opportunities. As a business owner, I understand the number one rule is the customer is always right. Conversely, business owners can believe they're always right and lose customers due to permanent online reviews highlighting issues that could have been quickly, and amicably resolved. Again, I strongly recommend avoiding doing business with this company as they do not value the customer and my experience appeared unethical. I wrote the owner the following message requesting fair compensation which he denied. Customer: Mr. Allen, the reality is following the diagnosis that my dryer had a defective fuse, you provided two options for enabling the dryer to function normally without the part. I asked which option was the safest most efficient repair and made a choice based on your direction. Again, you implied the dryer would work as NORMAL until AFTER we paid for the repair, then you stated to only run the dryer for 30 minutes. The repair was meant to be a stop-gap toward purchasing a new unit. Using the dryer for the first time since your work the dryer turned off after 10 min. As your repair did not provide a functional solution, I'm requesting a refund of no less than $70 with you maintaining your diagnostic fee. With all things considered, the ethical thing would have been for you to simply recommend I replace the unit. Sun Appliance Repair Owner: No The parts are not available...it was your decision

I submitted a request for a service quote through Sun Appliance website. Gave a brief description…read moreof my issue, fully expecting a call to schedule service call. Instead, Allen emailed me the solution (easier than easy fix, no parts required) I am in absolute awe that he chose NOT to create a service call for me (not take a paid call) and instead simply shared the info on how to solve my issue. FREE of CHARGE!!! That's an honest business owner who ISN'T out to pocket as much money as he can.