Professional service all the way around. Prompt and very courteous. Would do business with again.read more

Great price. Clear communication. Accommodates our schedule. Great work. Excellent on all fronts.read more

A year or two back we had one of two furnaces go out. ARR had someone here quickly and it was…read morefixed. Yesterday the furnace was serviced and a tragic leak was found. Today there is a new furnace in the basement. So fast, easy and efficient. Very glad to get it done before the expected frigid weekend!!.

I got my annual furnace cleaning this morning. As always, the technician (it was Josh today) was…read morecourteous, competent, and able to explain a couple thinks to me in a way that I could understand. Thank you Always Ready!

Miguel and His team did a great job cleaning out the vent from my second floor dryer unit. He spent…read morehis time to make sure the entire duct was clean, including the exterior lapper. He also made some changes to the duct connection to ensure there would be no event disconnection in the future. He was extremely kind and communicative throughout the day to keep me updated on his arrival time. I plan to use them again later this year when it needs cleaning again. Highly recommend.

We recently bought a new washer and dryer. Smart appliances, don't ya know. Well, the dryer's…read morebeen complaining about the ducts being clogged, so I put out an APB on Yelp for estimates....on a Sunday. Granted, I didn't expect service on a Sunday, but a ballpark estimate should be easy to provide. Imagine my surprise when I got a call from ADMS on a Sunday. He said if it's just the dryer, he could come out today, on his day off, to fix it. And he did! He's a great guy, too. Did a great job. Explained everything. He was very considerate and left the place as clean as it was when he arrived. He's been added to my personal list of recommended companies to use again. Business card filed away for future reference. Thanks, Miguel. Great job. Here are the before and after photos from the outside vent. You be the judge.

Not recommended, at all. Super unprofessional with very poor phone etiquettes…read more Very contradicting company's motto online on their Yelp, Google and Facebook account. Company claims "We like to maintain an open relationship with our customers and will answer any and all of your questions about equipment, policies and procedsures so you can be confident that you are receiving the highest quality service." Not true, at all, as presented on my recent phone conversation with details stated below. As a first-time customer, I called to setup an appointment for air duct cleaning for my home residence. A gruff man answered the phone in a very unfriendly manner with just the word "Midwest". (No "Hello", no "How can I help you?"). I asked for his name and he coldly replied, "Midwest". I asked him again, "Do you have a name?" and his cold and unfriendly reply was, "Yeah, who's this?". Wow... Part of running a business is to greet customers/callers with friendly, cordial and courteous manners, especially with first-time customers. Because my home residence is located in Hammond, we wanted to help support a Hammond business, which is one of the reasons why I called this business. What adds to the complete distrust, unreliablity and discreditability are the following: *Company also has 2 different addresses listed [174th Street in Hammond, IN (no number address) and principal address has 7143 Tapper Avenue in Hammond, IN 46324]. *Two different phone numbers listed, ["219-671-8868" is the current number I was able to use, (per the Google lookup), and "219-627-2885"]. *Their listed website shown on their Facebook accunt shows as "www.midwestairductcleaning.com", yet, in fact, it is not a registered website, as that domain is available to purchase. Unfortunately, because of this man's lack of cordialness and proper phone etiquettes towards me on the phone, the man presented himself in showing no interest in treating a customer with respect, which in turns, tells me his company he represents does not care about the customer. With that being said, it conveys the message that this company will not accomplish the cleaning for my residence with care, as well. I cannot trust this company to treat me and my home with care, once they have entered my home. That ruined the trust I needed to have upfront. First impressions is everything. I suggest this company to work on much better customer service and phone etiquettes than what I received today. Very sad state.

Exceptional service. The absolute best price you can find. Very thorough cleaning. Very friendly,…read moreprofessional man. The website is easy to use to schedule.

Showed on time and did A thorough job at a reasonable price…read more I would recommend this company

I got my ducts cleaned and dryer vent done. It was thee most comforting feeling knowing the guy…read morewere doing all they could to get the ducts cleaned to the best of their ability. The crews skills were phenomenal and treated my home like it was theirs. Everything was very professional and the satisfaction of seeing all the lint coming out of the dryer vent was so awesome. Thank you and will tell everyone I can about my experience. Thank you so very much. EK

May have done a good job not very responsible they left my gate open my dog was found in the street…read moremakes me wonder if they cant even close a gate what kind of job did they do

Predatory and Shameful - Stay Far Away!…read more It's appalling that a company like this exists--preying on seniors and profiting off their trust. DO NOT use their service. Protect your loved ones by warning them, reporting these unethical practices, and finding a reputable alternative. Don't become another victim of their deceitful tactics and outright scams. Here's just one example: We were charged a hefty fee for absolutely no work. Their truck couldn't navigate our driveway on a snowy day, and instead of rescheduling, they went ahead and billed us anyway. When we called to dispute the charge, we were met with pure arrogance--told that we "don't understand how their business works" and that we were required to pay, no matter what. They demanded an outrageous amount for literally nothing. It felt like a joke--except it wasn't. This company is clearly taking advantage of the elderly without remorse. We are reporting them to the Better Business Bureau, and we encourage others to do the same. Do they honestly think they can just skip the work and still charge seniors? Absolutely disgusting.

Good job. The technician sent A text to let us know he was coming and A picture. Was thorough with…read morethe maintenance of our furnace. Will highly recommend them for further services for our A/C unit as well as furnace.

Highly recommend this company for quick fair priced services! I moved into a new house with no AC…read moreand reached out to 4 companies to give me a quote on central AC vs minisplit system. King was quick to respond and listened to our needs. They provided the lowest price while other companies were looking to up charge and quoting me higher prices so I hired them and couldn't be happier with results. 1 year in and our minisplit works great! I have since used them again to install a tankless water heater after our old one gave out and once again they were able to get someone out next day to complete the job. They also have great financing options if needed. I will definitely continue to use them in the future for all heating, cooling and plumbing needs.

We have now used Mr. Duct twice for air duct cleaning and both experiences have been wonderful…read more First and foremost, the main office is very communicative and helpful, ensuring you have all the information you need before, day-of, and post cleaning. I greatly appreciated this communication and that I always felt in the loop! I especially appreciated getting an alert a half hour before the cleaners arrived so that I was ready. From the moment the cleaners arrived, they were kind, professional, and efficient. They helped me get everything ready for the cleaning, get the cats put in a secluded space, and got me setup outside for a work call. They were very respectful and willing to work around my work situation. The requested service of air duct cleaning was completed within a timely manner and very thoroughly. A few hours after the cleaning, I can already tell the difference in the air quality! Wonderful job, Mr. Duct! Best of all, Mr. Duct is very reasonably priced for such high quality service. Truly a great value! After working with Mr. Duct twice over the course of several years, and experiencing high quality service at a great value, Mr. Duct has won our confidence! We will definitely be using them again next time we need air duct cleaning!

As a former general contractor in Chicago, I really appreciate quality work at a fair price. After…read morecalling several duct cleaning companies in the area--all of which quoted very high prices--my neighbor recommended Mr. Duct. I was a bit skeptical since their pricing was about one-third of everyone else's, but I needed to have all three of my HVAC units cleaned, so I decided to give them a try. Scheduling the appointment was quick and easy over the phone. Juan, the technician, was wonderful to work with--professional, courteous, and very respectful of my property. He kept everything tidy throughout the process and even showed me before-and-after photos of a few ducts. The difference was incredible! All three of my units are fairly straightforward, and the entire job took about two hours per unit. Overall, I was extremely pleased with the service and value. I wouldn't hesitate to recommend Mr. Duct to anyone looking for quality work at a reasonable price.

Did a gutter cleaning job. The service was worth the price that I was given. Response time was…read morequick also.

From the owner: Give us a call for your next pressure washing or gutter cleaning needs! read more