Kate is amazing! What a blessing. She does so many extras that no other cleaning company does…read more She's even helped me organize. She has cleaned some of our windows inside and out without being asked or charging extra. I try to pay her extra and I have to twist her arm before she will take it. I tip her every time because she is stellar and I never want to lose her. But most of all I love her smile and her kindness. She's such a hard worker. Her favorite expression is, "no problem." And she means it. She looks for ways to help. The quality of her work is exceptional.

They came on time and done a great job. In cleaning my home. Would recommend them to anyone that…read moreneeds a once a month cleaning or every week cleaning. There prices are reasonable. Would use them again in the future. After really looking everything over. The shower walls could of have been done a bit better still had some soap scum on the walls of the shower.

My father used this service for many years growing up. Now that I have a family of my own, I've…read moreused anointed steam to clean my home. The staff always provide an excellent job cleaning our carpet and furniture! Please support this black owned business you won't be disappointed.

Great customer service, timely and excellent work. Anointed steam hasbeen cleaning my parent's…read morehouse over 10 years. Highly recommended. Also, they follow CDC guidelines.

I highly recommend AmeriClean. We just had Technicians Damani Jones and Austin Wood clean our air…read moreducts and install a Rene Halo system in our home. They are experienced, professional and very good at what they do. I was totally impressed with the job they did!

We noticed that there was a water spot on our closet ceiling with what appeared to be mold spots on…read morethe wall. Our homeowner's insurance would only cover the damage/clean up if the source of the leak was located. We contacted Americlean (because it had to be fixed covered or not) and they gave us an estimate to eliminate the mold. They came out and cut out several squares of dry wall that had mold on them, said they sprayed chemicals to kill any remaining mold, said they could not locate the leak. They left despite the walls still being spotted with mold. We contacted Americlean and they sent out a supervisor the following day. Although genial, he was unable to locate the leak and didn't really give us answers regarding the remaining mold spots. He mentioned sending someone out again. We waited several months and finally got a general contractor to come out and he was blown away by the situation, as he found mold spots on the remaining drywall and mold between the walls. He cleaned the remaining mold and treated everything with chemicals. The problem is now fixed and the drywall holes, etc have been remedied. We received no communication from Americlean til 5 MONTHS later, when they sent us an invoice. I called and asked why we were receiving a bill 5 months after the fact for work that was subpar and incomplete. They, of course, offered to send the supervisor out again, but we had already paid the general contractor to fix and finish the work. My husband wanted nothing to do with Americlean at this point so we declined the visit from the supervisor. Now we have a bill for $1700 for.....nothing?! This was extremely negligent and disappointing.

Dave was awesome and he had great communication with the weather being so bad! He did the process…read moreon my carpets for pet stains that I did not even know were there. He was so friendly and did a great job. I will definitely be using him again!

I was quoted a reasonable price for the carpet cleaning of two rooms and a closet. It was $187…read more When David arrived he said that he would have to charge me $65 more because he had to carry his equipment from the parking lot to the elevator and then to my condo. This was ridiculous. Carol T

Great prices! Took care of the pet stains and odors! Will definitely call again. Also have used for…read morerug cleaning. Drop off and pick up was very easy.

I needed just the stairway in my condo cleaned. All of the carpet cleaning companies quoted a…read moreminimum of around $100, so I settled on MasterClean as their receptionist was friendly. When they arrived, they said it would only take few minutes. About 10 or 15 minutes later, they were done. When I inspected the stairway, it didn't look all that much different than before they started. Some, but not much. So I mentioned this to the employee and he responded "That's because the carpet is worn out." I knew it wasn't worn out, as it is good carpet, and not that old. Then I showed him an area I had cleaned myself with a retail product and pointed out how much cleaner that spot was. He then said, "Okay, I'll go over it again." A few minutes later he was done. When I looked at the stairs, it did look a bit better, so I paid him and he left. It wasn't until later that day that I realized he had only done half of the stairs the second time. Now I'm stuck with an unsatisfactory job, and will likely be calling another company to come back ad re-clean the carpet. What bothers me most about this job is how the employee could claim the carpet was worn out as an excuse for a poor job. Seems like a bad business practice to me.

12 days ago I posted a not so great review because of the services I received along with the way my…read morecarpet looked after the cleanings. Thank you very much Dave the manager took the time out to come to my home, hear my concerns. Dave was very professional, customer focused, polite and apologetic. Dave did a great job with cleaning my carpet, he put himself in my shoes and did what it takes to regain my trust as a returning customer. Thanks Dave it was much appreciated and my carpet looks good

Employee lacked effective communication and customer service skills. He was rude and mad at me…read more for a situation far from my control. Instead of trying to solve the problems he perceived, he continued to rant repeating his words about how all was wrong. I paid the deposit to reschedule and then cancelled service by phone.

I contracted OxyMagic to clean and seal the grout in my kitchen. I was given price but was told for…read morea higher price they would clean and redo the floor and make it brighter and sealed for many years to come.The tile was over ten years old and was not as bright as it could be, so I agreed to have them do the work. They left the floor dull and looking uneven. I contacted the company many times and was promised they would come out and redo the floor. To this day , after many calls, they have not. Talmadge Wilmington

Zack from oximagic came by to clean carpets for 3 bedrooms, 3 walk in closets, hallway and stairs…read more Carpet looks and smells better than new. Great April incentives for Low price. Zack had over 25 years of experience, was super knowledgeable and had great expertise. Ask for him if you reach out for a quote

Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

We were cleaning very dirty carpeting with many pet stains and mulberry stains. I was hoping it…read morelooked a little better, thinking at least it would be cleaner! Wow! They got all the stains out, at least as far as I can see. Very knowledgeable, hard working team. I will use them again.

Awesome customer service and excellent work. I will definitely use them again if needed and refer…read moreto others that need this type of service. Prices were reasonable compared to other competitors and staines in the carpet that I was told would not come up are not noticeable. Thank you DL Carpet for Expedient Service.

Rich was the greatest. Easy to schedule. Showed up right on time. The carpet looks great. Very…read moreprofessional. Will use this business whenever I need the carpet cleaned. Recommend him to anyone needing their carpet cleaned.

Haven't called Rich in a while. But I used him as my carpet & upholstery cleaner for years. Always…read morefriendly, always does a great job. And I feel like his prices are great! He's a hard worker!