New Gen placed ads in my local community FB groups and has good reviews, so I contacted them for a…read morequote on a whole house generator. Got a quick text back with basic price and said he would come out to provide a complete quote. Scheduled the appointment, Nick came out and told me the price while on site and took my info to send me the actual quote. A few days went by and I did not receive anything. I contacted him to see if it was sent and he said he would try again and asked me to verify my information which I did. Another day passes and still no quote. I reached out one last time and he said that's odd and he'd try again and if not he'll send it via text. It's been over 2 weeks since last reached out and never heard from them again. Not sure why he would waste my time or his, since he obviously does not want the business. Can't comment on the quality of work but I can say that based on this interaction and how unreliable they are with just trying to obtain a quote I would not feel great about hiring them.

Called NewGen to get a generator outlet installed. Nick called right back and was out the next day…read more Absolutely fantastic service! His staff went above and beyond to ensure I had a great experience all during -20 below weather! HIGHLY recommend NewGen for your electricity needs!!

We wanted the security of a standby generator to power our sump and ejector pumps, and maybe a few…read morelights. Generator Technologies Inc was able to set us up with a system that powers practically everything in our home, providing both safety and comfort. It all functions automatically - for extra peace of mind. The pre-sales/estimate process was quick and efficient, and the front office staff were very friendly over the phone. After we scheduled the installation, they provided everything that our town needed to issue a building permit. On our installation date the crew went above and beyond the call of duty, accommodating our request for a slight change in location that required some creativity and skill in routing gas line and electrical conduit. The end result was great, and our house was none the worse for wear. The team also provided a good overview of care and maintenance of the system -- though for the most part it is truly automatic and requires only minor annual service. The generator we got was a 17KW Generac Guardian with Smart Transfer Switch. After the installation team left, it was fun turning off the main breaker and enjoying "independence from the grid." We are ready for the next time lighting, rain, wind, or ice takes down ComEd! Great Product...Great Process...Great People

These guys have been so incredibly professional! Stephanie has been my main point of contact, and…read moreshe has just gone above and beyond to make sure everything is prepared for our install! I talked to a few companies, and it was a no brainer to work with Generator Technologies! I'll update my review after install to let you all know how that went, but if the pre-install customer service is any indication, I'm sure the install will be top notch!

After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH

Definitely recommend EPS! We were in need of an emergency electrician and was referred to EPS. We…read morewere contacted (Jeff) within 10 minutes and had an electrician (Ryan) on site within two hours. The professionalism and knowledge contributed to our issue being fixed on that visit. Jeff followed up with a call to ensure everything was working. We have even scheduled them to do some upgrades for us on a non-emergency basis that included additional resources such as a bucket truck and special order outdoor light fixtures. The communication from Jeff during this process was top notch. Thank you EPS.

We bought a house in Munster Indiana and found that the previous owner used an unlicensed…read moreelectrician to do all the electrical work during a complete remodel. We had the outside garage light short on the sharp edge of conduit and burn because it wasn't on a junction box. This was an electrical fire that luckily didn't spread and burn down the house. We then started looking at other electrical device wiring and we found many other problems. Jeff and EPS went out of their way to get a crew to our house ASAP even when they had plenty of other work and a full schedule. They quickly got the worst of the issues fixed and just came for the final time to finish everything else. The work was completed cleanly and professionally with building codes and safety in mind. My family sincerely thanks EPS for helping us and doing great work.

They were great when we had it installed a few years ago but now can't even reach them for…read moremaintenance. That definitely doesn't give confidence for them responding to an emergency. You can't even get through the system by phone. Multiple phone number on their site and on internet search engines. All lead to the same automated message and it instantly disconnects.

I had a scheduled service call window 8a-12p. It's now 3:30p and 4 phone calls to the office later…read moreand no one has called or come for service. Used to be great before becoming 4 seasons. Now, time to look for a new company. This service is horrible. Customer service does nothing. They have you talk to numerous supervisors who are unable to get hold of their service guy or put you on endless hold or just disconnect the call.

I asked for bids on Yelp app, and after getting several replies I went with Lightning Electric, not…read moreonly because they were rather close to us, but gave a fair (much cheaper than expected even) quote on the job needed from description I gave on Yelp. They came the next day within the time window given. Two rather polite men showed up, verified what we wanted, got to work. They were not only professional and conscientious as they worked, they threw in a few added items needed (new outlets and plates) at no extra cost. They tested their work, I happily paid, and they were off. We'll definitely hire them again as need be. Highly recommended!

From the owner: Service Upgrades, Panel Changes, Rewires, garage feeds, underground & overhead wiring, indoor &…read moreoutdoor lightning, residential, commercial, & industrial. You name it, we do it.

Terrible experience, price gouged me after a storm knocked out my electric. I wouldn't recommend at…read moreall. If i hadn't complained and threw a fit....the cost would have been more than double of what I ended up paying. I don't mind paying for immediate, or after hours service.....but Amps definitely price gouged. Why not just give the customer a fair price to start off with ?

They came out and were very professional and informative. They did everything I asked and more! I…read morewould definitely use them again if a need arises!