Here's the thing - they have not done any work yet on my houses, so I'll update this review later,…read morebut Noelle is wonderful to work with. She is super nice, provides clear details, very friendly and has a great memory. Excellent customer service! Now let's see how the electrical work goes :)

Called as part of an insurance claim to get our electricity restored after a bout of huge storms…read more Keeton and Justin both were not only personable and professional but quick and super great to work with! We called since our power line had been separated from our house due to a huge tree branch falling onto it knocking us out of power. We fought with the power company tooth and nail until eventually we gave up and called SAFE. We had Keeton and Justin out to our house that afternoon and our power restored only about an hour and a half of work later. Their amazing service has earned SAFE a customer for life!

Mark came out on a holiday weekend as our AC was not cooling. He was able to quickly diagnose the…read moreproblem and repair it on the spot. Mark walked me through every step of what he was doing, and within a half an hour our AC was pumping out cold air again. I would HIGHLY recommend Collins to anyone. They truly want to help their customers and not just sell unneeded items. Easily a 5 star company!

My furnace stopped working and cold temperatures were starting to come in.. after looking up a few…read moreheating places and seeing reviews I chose Collins. I'm so glad I did. Mark the owner is honest and friendly. I felt confident in the opinion he gave me and would trust him again in the future. I'm enjoying my new furnace and humidifier without worries for the winter. Give him a try, you won't regret it!!

Called Superb late yesterday evening and he was here bright and early as promised. Jeff is very…read morereasonable and professional. Don't think twice about calling them! 5 stars

Thanks to Jeff for returning my initial call so quickly and sending out Wally within 4 hours!!…read more Wally was fantastic! He explained everything, cleaned out my furnace and replaced my igniter! A couple hours later.. my heat would not stay on and he returned without a question and adjusted the flame to not trip the sensor! Then he texted later the same night to check and make sure everything was okay. He explained everything and showed me exactly what he did! He was very fair... never trying to up-sell me on additional services I did not need. I will be calling in the spring for Wally to clean my air conditioner!!! I highly recommend Jeff and his team

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

This company has made the entire process of getting both a new furnace and Air Conditioner a…read morecomplete and total dream scenario. The office crew had handled so much of the paperwork details for my house that would normally be on the purchaser to handle. The installers themselves were incredibly professional and shows a true aptitude for their work that they do. They also answered any questions that were asked with professional courtesy and educating information. This company is the kind you want for this kind of work on your home. Definitely would recommend this company for anyone that needs new heating and cooling systems. The whole process took 2 weeks only because we wanted to look at other places first. Contact them quickly before they get super busy and have to take longer for your service.

Martha was excellent and why I chose Flo-Maxx. Her customer service set the tone, she was…read moreunderstanding and flexible when trying to schedule my appointment. Lalo, the tech, showed up on time and mine was a simple clogged outside drain, so he was done in no time. Joe, the coordinator, called each step of the way making sure they understood my concern and was transparent about pricing for the service options we discussed. Definitely recommend.

They did a fine job by coming in person to assess the original sump pump and installed a new one…read morequickly and professionally Pleased with the techs and their service department.

Was one hour late to give estimate. Came in with a quote so outrageously high that I felt like it…read morewas just a shake-down.

The quality of the job is impeccable!! you can see it's…read moreprofessionally done. The gentleman was very courteous and helpful. I thought the value was reasonable. I recommend and will continue to use the service in the future!

W R Tesla is the best! He has resolved a variety of the electrical problems in our 55 year old…read morehouse. He is knowledgable, prompt and professional and provides helpful explanations. I have recommended him to many friends. I wouldn't do that if I didn't think he was top notch!

Vlad was so amazing! He came out promptly and did amazing work during a time of crisis. He worked…read morefast, efficiently, and neatly. Explained everything he was doing. And he even offered me one of his cookies . I would definitely recommend this company and will contact him for any future needs.

Quality work and the install was fast. Steve stayed til the job was finished bring warmth and heat…read moreon a cold day. Thank you.

Steve's work is fantastic and I'm recommending him to everyone I know…read more Our furnace went out this year, and it ended up being in need of some major repairs (cracked heat exchangers). I asked around and got a strong recommendation from a friend for Smart Move. I'm so glad I did. They helped us out, sourced all the parts we needed, and coordinated an inexpensive but very thorough repair. Steve and his team did great work quickly and at a fair price. They're friendly, helpful, and they're happy to discuss technical details with interested nerds like me. But more importantly, our house is very comfortable and we feel safe thanks to the thorough repairs Smart Move made. Thanks so much!