The staff was very professional, respectful, and helpful. Excellent service and communication.read more

I called to see if my glasses where ready after 6 days and they said they where very busy to attend…read moreme .. they charged me 1 year of eye insurance without asking me .

I visited Fresh Pond Eye Care to be examined for glasses and I came away stunned because of the…read moresubstandard service I received. It was 2-3 years ago during a Summer, the good doctor dressed in biker short tights that had a checkerboard pattern hovered over my face which a handheld device like a pistol grip at first circling with it in front of my face and than holding it 2" from my eyes declared that the pressure in my eyes was fine. My eye was not diluted, he used a flimsy collection of lenses to quickly measure for lenses. When the glasses came in one of the lenses was so off its not even funny and he blamed it on the lab. To get the correct measurement he took only two passes at my eye not calibrating back and forth carefully but the reordered one was good. The staff, at least at that time, was very unhappy and stiff. I am older and have been examined by numerous of eyecare professionals in the last 30 years but this experience was totally out of range. There are dozens of eyecare places in Ridgewood, stay away from this. Lately I have visited Clarity Eyecare on Myrtle Avenue and was treated professionally.

Worst patient treatment I've ever received. Do yourself a…read morefavor and find a different eye doctor wish this neighborhood had a Warby Parker's . This place looks 2025 by treat people like 50's-60's Do yourself a favor and make sure you avoid Irene the office manager she's the worst.

We love Optical Warehouse Outlet on Myrtle! Top notch service from all staff members who take their…read moretime with making sure you get the care you need, and look you desire. This is my second time getting an exam and glasses from them, and I can say for the first time that I truly do not mind going to the eye doctor and selecting eye glasses. I also love that I can find glasses that I like in the same place rather than going all over town or online.

Was in and out within 30 minutes when seeing the eye doctor. The staff was super helpful in finding…read moreme the type of frames I wanted.

Great place to get your eyes examined and find eyewear. The staff is very helpful...been going here…read morefor years.

Not helpful on the phone and the same can be said if you walk in. The staff is rude and give poor…read morecostumer service in person as well as on phone. You are treated not like a costumer but an inconvenience. I was told by one male staff that he does not speak Spanish though I know the man does as I've been in the store before enduring that service.

Thank you ladies for everything you do for me and my family ! We got glasses for a great price !…read moreAppreciate the staff and Dr.Eleanora

I didn't appreciate the service I got when I first came here. The glasses were alright, kinda…read moretacky. Seemed overpriced and the only thing to improve is have better customer service. Thank you.

Since I've only been wearing glasses for maybe 6 years this is the only eye doctor I've been to so…read moreI have nothing to compare it to, but I've been happy so far. I prefer small local doctors offices, and I didnt want to go to a corporate chain And it's close to my house. The selection of eye wear is decent, but I'm picky and I like designer frames and I like to do my research to find the perfect pair. I like to buy my frames online and bring them in for lenses, but I've also bought glasses there before from Gucci and Pro Design. My husband will only wear Rayban and he has found great looking glasses there. When he broke his frames they helped to get them covered under warranty and had them rushed.

Professional. Helpful. Caring. The best in the business. Would definitely recommended them to…read moreanyone in the area

In and out in 5 minutes for the DMV test. No complaints. Recent store renovations look great.read more

Had eye exam at this location on July 29. Charged $952 that day. Multiple trips back to store,…read morethree attempts to fix/remake glasses and FOUR MONTHS LATER I STILL do not have a pair of appropriate glasses. (In four months glasses have been in my possession less than 14 days total). Wearing glass for 12 years. Not my first (or even second) pair of glasses. NEVER had a problem like this at any other eyeglass store/vendor/provider. I have been patient and have allowed them multiple times to try to get it right and they just can't seem to do it. No refunds even it they get it wrong. They expect me to keep coming back and allowing them more attempts but I AM JUST DONE with them.

Nice, clean optical store with new equipment. Owner/optician is meticulous and very precise with…read morehis work. Excellent doctors.

From the owner: Optical Goods, Designer Sunglasses, Contact Lens Fitting.Get a FREE eye exam with a purchase of…read moreglasses .Contact Lens exam includes one free trial pair of contacts. Limited time only all designer frames 25%-50% off (restrictions apply)

Steve and everyone who works there including doctors are so nice. They will work to get you…read moresatisfied and walk out after your visit a very happy customer. They are the best.

This business is unprofessional & unbarely unhelpful. December 5, Thursday, 2019. 4:00pm. My…read moreRay-ban frames have broken yet, my lens are still in good condition. At the desk, I gave them and asked what I can do about it under my insurance. The lady (dark brown hair with glasses) said okay and told me to take a seat. I've been in this seat for the past 45 minutes and it's about to close. The customers that came after me went BEFORE me, maybe it was because I was Asian and looked younger and looked stupid because of my puffy jacket. Avoid this location.

I love my new glasses! The frame and the lens look fantastic! A big thanks to David at…read moreKnickerbocker Optical!!

I've been buying my contact lenses and solution in this place, what I always get is the Sterling…read moreGrey one and I must say for a reasonable price his product is really good and look so natural, I have my lenses for almost a year now and still it looks and it feels like the first time I bought it. Hopefully you guys check this place out. When it comes to your eye products, the quality is good, the place will take good care of you and you will definitely get your money's worth!.!.