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    Ethiopian Airlines

    3.0 (4 reviews)

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    Chicago O'Hare International Airport - Souvenir shop

    Chicago O'Hare International Airport

    3.0(4.4k reviews)
    1.0 mi

    Not sure how fond I am of this airport after being delayed for 5 hours for our flight back home to…read moreLAX. TSA was smooth and my interactions with airport staff were good. This airport is small (to me) considering how large the city of Chicago is and a little outdated. There isn't much room to move in the gates. There are a few stations for charging devices, but when flights are delayed, there are definitely not enough. More outlets or charging stations would be beneficial. There are plenty of food options for meals and snacks. The car rental pick up process is also fairly smooth and easy to get to via train. A decent airport, but needs more charging areas.

    This airport is huge, it can get very hectic, but the good news is that, whether it's security, or…read moreyour airline, they have the logistics down. You can get in and out fairly quickly. If you're waiting for anything, there's not a ton of restaurant options for its size, and during prime time, it can be tough to find somewhere to sit. If you're arriving and exiting, you really need to know where you're going. Getting a rental vs an uber or going to parking can be confusing if you don't know what you're doing. An airport isn't necessarily a place to enjoy yourself, but in the event you have to do so, your choices are minimal here.

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    Chicago O'Hare International Airport - Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Chicago O'Hare International Airport - My husband... oh dear....

    My husband... oh dear....

    Chicago O'Hare International Airport - The view from where I'm sitting and charging my phone.

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    The view from where I'm sitting and charging my phone.

    Spirit Airlines

    Spirit Airlines

    1.5(2.3k reviews)
    0.5 mi

    Screw all you their pilots saved our lives TWICE!! No joke!!…read moreKEEP SPIRIT FLYING!!!! They have amazing pilots and attendants They are crazy people who make fun of them Always complaining to make themselves known They gave no life Spirit NUMBER #1 in SAFETY!! Do the research so what if it not luxurious It is safe!!! SAVE SPIRIT PRESIDENT TRUMP!!!

    Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

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    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    Frontier Airlines - And I waiting 2 hours delay that's airlines Sucks

    Frontier Airlines

    1.4(500 reviews)
    0.0 mi

    This is basically a beautified greyhound in the air!…read more Pros- 1. Cheap, you are here because you want a cheap way to travel. 2. Good for small distance travels, the leg space and chairs are not bad. Cons- 1. Forget luxury, this airlines is for the bare minimum. 2. Extra charges for checkin and cabin bags!

    Title: Flight Attendant Yelled at Me, Customer Service Refused to Help…read more I am extremely disappointed with my experience flying Frontier today. My 14-year-old daughter and I had assigned seats (24A and 25A). When we boarded, her assigned seat was occupied by another family. I calmly asked the flight attendant about it, and instead of politely explaining the situation, he raised his voice in front of other passengers, asked if I had paid for the seat assignment, and when I answered honestly that I had not, he told me, "Then you can't say anything. Sit where I tell you." My complaint is not about changing seats. I completely understand that families sometimes need to be seated together. My complaint is about the disrespectful and humiliating way I was treated. When I asked for the flight attendant's name, he refused to provide it. After landing, I went to Frontier Customer Service expecting someone to listen to my complaint. Instead, they refused to help me or direct me to a supervisor. This happened today, July 29, 2026, on Flight F9 67 from Punta Cana (PUJ) to Miami (MIA). No passenger deserves to be treated this way. This experience was humiliating and completely unacceptable. Frontier needs to do a much better job training its employees in basic customer service and respect.

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    Frontier Airlines - Want to sit in this empty row?  No, can't change seats to keep your family together because there is an upcharge that you did't pay!

    Want to sit in this empty row? No, can't change seats to keep your family together because there is an upcharge that you did't pay!

    Frontier Airlines
    Frontier Airlines - Frontier Airlines did this

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    Frontier Airlines did this

    JetBlue

    JetBlue

    3.1(69 reviews)
    0.7 mi

    Noted from previous flights, I downloaded the JetBlue mobile application which provided me with…read moreleeway prior to my arrival to the airport. As someone who had just a carry-on bag with me, the application allowed me to check-in early and head straight to TSA rather than having to see a JetBlue agent. I read several JetBlue reviews via yelp prior to this flight to help calm pre-flight jitters because I have never flown with JetBlue. I had to remind myself that I once flew with Spirit Airlines to New Orleans, Louisiana for crying out loud. And most know that Spirit does not have the best reputation. As for my airport experience, surprisingly, TSA was not crowded at all! Other than my carry-on bag being checked due to me having toothpaste check-in went smooth. At the time, I chuckled with personnel because I knew clearly what it was but leave it to hard-headed me for packing it, hehe. As for the flight gate, it took me forever to find it due to lack of signage. As mentioned, I have never flown JetBlue, so the terminal was one I had never visited. What threw me off was the fact that the only terminal 2 signage I saw was for baggage claim. Eeek! I nearly missed boarding, but I kept on moving until I found the JetBlue gate. Now as for my onboard experience, I wanted to charge my phone as I slept on flight because my phone battery was low. I found that there were no power outlets at all which left me with no other option but to preserve my battery as much as I can enroute. I have to point out that it was unpleasant smelling smoke as the plane prepared to lift off from Chicago, Illinois. It was then, I started to take notice of how outdated everything appeared on this plane as my melatonin kicked in. I slept the majority of the flight, so I had little communication with the flight attendants other than the boarding flight hello, a flight attendant asking me if I wanted a snack as I woke up briefly, and the airplane departure goodbye greeting. And as for the airplane interior, the seat comfort was decent! I did have an acceptable amount of leg room, even with my backpack underneath the seat in front of me. I did love the image of the airplane hovering over states on the seatback television which I could not help but notice while awake. In spite of what the plane did not have, it did have access to XM radio stations & Direct TV channels. I survived this flight with JetBlue and would be open to flying with again, as well as recommending to a friend, relative or colleague after this experience. Safe travels, and blessings to all that read this review. ~Have courage. Be Kind. ~ Thomas G

    Jet Blue cancelled our return flight home to Chicago from New York with 2 hours notice on a Sunday…read moremorning. We ended up having to rent a car and drive from New York to Chicago since (due to busy weekend events) we could not find another direct flight home until late into the evening and at very high prices. The rental car, tolls, and Lyft to get to a rental car cost me over $1000. BEWARE- canceling of flights with very little notice is COMMON for this airline. Also plane was dirty (no cleaning between flights).

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    JetBlue
    JetBlue
    JetBlue

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    United Airlines

    United Airlines

    2.0(21 reviews)
    14.6 miThe Loop

    The United Air Lines main customer service number is 1 844-(987)-7033tm or 1-844 362 (1482). This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Natural Way to Enjoy the Journey** Every rewarding trip begins with an experience that feels comfortable, organized, and easy to follow. Business class brought thoughtful planning, refined surroundings, and dependable support together from the first stage. Instead of seeing the flight as time spent waiting, travelers could enjoy it as a valuable part of the complete journey. **Travel Arranged Around What Matters** Every passenger begins with different plans, responsibilities, and personal expectations. Whether the journey involved an international business commitment, a relaxing holiday, or an important family occasion, business class adapted naturally to individual priorities. Flexible options and reliable assistance helped each trip remain smooth, practical, and comfortable from departure to arrival. **An Inflight Environment Made for Choice** The cabin provided a calm and welcoming space where travelers could decide how to use their time. Generous seating, elegant interiors, intuitive inflight technology, and carefully arranged personal features supported work, dining, entertainment, and rest. Every element encouraged privacy and balance while allowing passengers to follow the pace that suited them best. **Onboard Care That Feels Consistent** Premium hospitality added enjoyment through service that was thoughtful, professional, and easy to appreciate. Carefully presented meals, refreshing beverage choices, quality onboard amenities, and selected entertainment created a well-rounded experience in the air. Cabin crew offered assistance with warmth and courtesy, helping every passenger feel comfortable, respected, and genuinely welcomed. **Efficiency from Check-In to Arrival** The advantages of business class continued throughout the airport journey and remained valuable after landing. Priority procedures, coordinated boarding, dependable baggage services, and organized arrival support helped reduce delays and simplify important transitions. Travelers could move forward with confidence while protecting their time and keeping their plans on track. **A Journey That Brings You Closer to the Occasion** Business class delivered more than additional comfort by supporting the complete purpose of the trip. Reliable coordination, personal attention, and a balanced cabin experience helped travelers preserve their energy and maintain a positive outlook. By the time they arrived, passengers were already prepared to enjoy the people, opportunities, and experiences waiting beyond the airport.

    The United Air Lines main customer service number is 1 844-(987)-7033tm or 1-844 362 (1482). This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ##. Every Memorable Journey Starts with Confidence An exceptional travel experience begins long before the aircraft leaves the runway. Business class creates a sense of assurance by combining intelligent planning, personalized attention, and elevated surroundings into one carefully coordinated experience. From the earliest preparations to the moment of departure, every element is designed to help travelers feel relaxed, prepared, and ready to enjoy the journey ahead rather than simply anticipating the destination. ##. Travel Designed Around Individual Intentions Every traveler boards with a unique purpose, and business class is designed to support those individual ambitions with flexibility and care. Whether the itinerary involves an executive conference, an unforgettable vacation, or a meaningful family gathering, every arrangement adapts naturally to changing priorities. Responsive travel services and carefully coordinated assistance ensure that each stage unfolds with convenience, reliability, and complete reassurance. ##. A Sanctuary Where Time Is Truly Your Own Above the clouds, the cabin becomes a peaceful retreat where every traveler can shape the experience according to personal preference. Spacious seating, contemporary design, advanced inflight innovations, and thoughtfully arranged surroundings create the perfect balance between productivity and relaxation. Whether preparing for an important presentation, enjoying exceptional dining, exploring onboard entertainment, or settling into restorative sleep, every moment feels comfortable, unhurried, and entirely personal. ##. Hospitality Guided by Genuine Care Outstanding service is often defined by subtle gestures that arrive exactly when they are needed. Carefully curated dining, premium beverage selections, elegant onboard comforts, and engaging entertainment enrich the journey while preserving the tranquil atmosphere of the cabin. Cabin professionals provide attentive support with warmth, intuition, and professionalism, ensuring every interaction feels natural, respectful, and tailored to individual preferences. ##. A Seamless Path from Departure to Arrival The business class experience extends far beyond the cabin, creating continuity throughout every airport interaction. Dedicated check-in, expedited formalities, priority boarding, efficient baggage handling, and attentive arrival assistance work together to simplify each transition. Travelers can move through every stage with confidence, preserving valuable time while avoiding unnecessary interruptions. ##. Arriving Ready for What Comes Next Business class delivers far more than enhanced seating or exclusive airport services--it creates a travel experience that supports both the journey and its purpose. By blending intelligent organization, sophisticated surroundings, personalized hospitality, and dependable coordination, every flight helps travelers arrive refreshed, focused, and ready to embrace the opportunities ahead. The destination may mark the end of the flight, but the confidence gained throughout the journey continues long after arrival.

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    United Airlines
    United Airlines
    United Airlines

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    Ethiopian Airlines - airlines - Updated August 2026

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