I reached out to Camile for hair & makeup services for my wedding. She initially responded quickly and I was ready to book as her looks were decent for the price. I asked her to give me a call just to review a few things before booking. I have a specific style in mind and I have curly hair so I wanted to ensure that the artist I was hiring would be capable of the look before I submitted a deposit. We set a time for her to call me on Monday via email. I attached my Pinterest board with pictures of my hair and how I normally wear my makeup just as points of reference for the phone call. She failed to call on Monday. I sent her a polite gentle reminder of the missed call and rescheduled for the next day in the afternoon per her request of "after noon on any day this week" She failed to call again. I was more than wiling to still take the meeting and book with her but after a couple of days with no response I decided to move on. A few days later posted in a local wedding group that I was looking for a HMU artist and she responded to the post throwing her name in the ring. I quickly responded to that post and stated that I had reached out and that my emails were not returned. She in turn deleted her original comment along with my post. Sketchy.... I don't know if she's scared of speaking on the phone or if its a catfish/scam situation but I just wanted to warn others just in case that was the circumstance. read more

SCAM - Camile canceled two months before my wedding and refused to return my almost $300 deposit!! I booked Camile for my June 2023 wedding back in January. Initially, she was very responsive, although, as other reviews mentioned, she refused to take phone calls. Regardless, I proceeded with booking her since she responded to emails. The first red flag was when she recommended that I book my trial the day of my shower, but then she was hesitant to book on a weekend (a Sunday). A few weeks before the shower, Camile finally agreed to the shower date since she didn't have another wedding that weekend. She even agreed to travel to me (trials are usually in Bethlehem) for an additional $80 fee (the trial was already $100). I agreed to this but also offered to sit for photos to help build her portfolio/social media presence if she waived the travel fee. At this point, Camile became very defensive and stated that full access to before/after photos was mandatory for using her services and was already included in our contract. While there is a photo release in the contract, she never mentioned needing before/after photos before. The line item in the contract simply allows her to use existing photography. I again offered to pay the $80 travel fee and stated that I would not sit for her photos. Camile responded that she would be canceling all services effective immediately. She then refused to return my $291 deposit. I apologized for any miscommunication and offered to jump on a call to clear things up. At this point, Camile posted my date as available on her Instagram and refused any discussion. She then posted negative comments about me when I complained on social media and had her friends stalk and harass me. This person should not be in a customer-facing business. She is unhappy if anything goes slightly against her wishes and wants to charge a premium despite being new to the business. Book at your own risk, but she is highly unprofessional. read more

the big issue that came out was with the owner of this company. i was the maid of honor for my sisters wedding and was present for the phone calls that ensued as well as have screenshots of the texts. my sister hired Ethereal Beauty Bridal (specifically Camille) well in advance for her wedding hair and makeup. On April 3 she drove over an hour for a trial, was very happy with the results, paid $240 + tip for the trial and confirmed she would be using the stylist who owns this company. About a week later she gets a text from the artist saying for personal reasons she could not attend the date of my sisters wedding. This wouldn't be a big deal, however my sister had just had a trial and paid $240 for someone to do her makeup who wouldn't even be there on wedding day. The owner set up for other artists to attend day of wedding, but offered no remedy in terms of monetarily solutions or suggestions, until my sister had asked if she could be refunded for the trial since at this point it was pointless, another girl would be doing the hair and makeup anyway. The owner agreed and refunded my sister the $240. (She also stated she would be telling the girl exactly how she did the makeup on my sister, and this did not happen. My sister and the artist that did show up had to walk through the process together as much as my sister could remember. Shoutout to kelseyannartistry for being so amazing!) In the week leading up to the wedding, she had changed the schedule to include another artist, because one girl could only come for half the morning and the other would show up for the other half. Let me reiterate, this girl was added because of a timing/scheduling issue on part of the artists. The bride did not need expedited services, there was plenty of prep time and if we needed to start earlier we gladly could've. This was not run by my sister, the other artist was just added. Again, didn't change the schedule, so fine, whatever.  The afternoon BEFORE MY SISTERS WEDDING, she gets a text from the owner who explains the total is due. She also tells her "A little update on the total. The additional travel fees for the girls going out tomorrow weren't included after I made the timeline" and gave a new total which was $250 more than originally stated in the contract, and had been agreed upon MONTHS before. My sister refused to pay for a last minute additional fee, and sent her the original agreed upon balance. When the owner asked about the rest, my sister straight up said she would not be paying that under any circumstance, she would be paying the agreed upon, CONTRACTED, price. The owner said she could not send the girls out without this additional fee being paid. The owner then called my sister, and when my sister was explaining why she wouldn't pay, began to yell over her, just repeating "NO, NO, NO, NO" so my sister hung up the phone and texted her she would not be getting in a screaming match over the phone with her. The owner then said my sister did not have to pay the additional price and would send the girls out in the morning as scheduled, but included a screenshot of the contract where it states: "Bride agrees that in the case additional artists need to be added on due to limited preparation time, Client will pay an additional travel fee required per each additional artist not specified in quote." Let me be clear, there was NO limitations on preparation time. If they wanted to keep it at 3 artists and start 2 hours earlier, that's fine. The limitations all started when the originally artist cancelled, had 3 girls fill in for the bridal party, and then could not honor the contracted times. This was 100% at no fault of the bride, or the bridal party, and by following the contract that SHE WROTE, the bride should not be responsible for the additional fee as another artists was NOT added due to limited preparation time.  The owner of this company was rude, unprofessional, and honestly just seems in way over her head. My sister has a law degree, our family has had members who have worked in contracts for years, and more than one of us has a degree in business. We know how to read and honor a contract. She very obviously doesn't understand her own contract, and I hope she is embarrassed by the way she spoke to my sister both through text and over the phone. To add so much stress to someone's plate the NIGHT BEFORE their wedding is abysmal.  The 4 girls who actually did show up and do their job were friendly, organized, and professional. My recommendation to them is to get away from a collegue that will ultimately lose them business, or until she can get her act together and be an organized professional. read more