I've been coming here for years but lately the management is horrible. I asked for an hour massage…read morebut got 45 minutes. She charged me for an hour claiming her timer is precise. This is not the first time this happened to me and nothing was done. Massage skipped legs!!

Had a lovely 60 minute full body massage. Don't expect luxury but it was worth the price…read more Everything was clean and relaxing. The room in the front is divided by a large, full length curtain so you can hear when people are coming and going, but it wasn't busy so it didn't bother me. Again, don't expect top tier massages, but if you're on a budget and don't mind a no frills place, this is your spot.

Let me preface by saying that given the reviews in here and other socials, I came here somewhat…read morereluctantly (it was a Mother's Day gift from my out of town daughter). However, my daughter is very picky (as am I) and I must say I have been very pleasantly surprised. Sit back/relax and enjoy the book I'm about to write. After spending 4 hrs at this place I do not understand the bad reviews. Like everything, there is some room for improvement, but honestly, at this point I'm just being extra picky so they could be truly flawless. Let's start with the drive/parking- in the DMV area this is the first question. I used my GPS and entered "the watergate hotel- had zero issues. They have valet service and the guys are super polite. Everyone keeps reminding you to get that validation for the discounted rate. $12 . Worth it. Old school doorman that actually opened doors and did the thing Sleek/modern interior design at hotel lobby- Concierge that gave clear directions and didn't seem like I was bothering him (you need to go to elevators and press B3 on the keypad BEFORE you get in the elevator). Polite/attentive/prompt receptionists at the Spa Minimalist but immaculate reception area The relaxing room chairs are so comfy I fell sleep! If they had issued me a blanket I would've been knocked out for the count! There is a cart w different types of tea/ infused water and snacks (they are nut based so if you have an allergy bring your own or ask) My services both included a glass of champagne at the end. I saw others with cold water bottles given to them. Either way, The entire area was immaculate clean. I was one of the first clients of the day but by the time my second service was coming it was almost standing room (that lasted a couple of mins only hence no stars were deducted). The relaxation room is unisex so keep that in mind if you're sensitive to that. I am not. I had two services with time to relax in between/before/after. My first was a facial with Anna. She came in on time- and explained ahead of time what was included and my options for additional services "if she thought I needed based on her evaluation" wow... I've had facials in many places/countries. She is THE BEST. I will be coming back and sending my husband. She is merciless tho. If you have never had a deep extraction, take an ibuprofen 20mins before and BREATHE... the pain is worth it. It's a mechanical extraction not manual. I may or may not have teared up. But my skin. Glass. FYI- I will be 50 in a couple of months and have never had procedures or Botox or any kind of fillers. Not against it. Just not my journey right now. After relaxing while sipping champagne I walked around and grabbed an apple at the gym. Went to the sauna/jacuzzi and pool. Then it was time for my massage. I had a signature massage and Yemi took great care of me. She explained what my service included (low to medium pressure) and what other services I could upgrade to (deep tissue/scalp treatment/foot scrub/hot stone/cbd oil) yup, I got them all. The thing to note: she used the stones all over my body and not just my back. The scalp treatment she recommends leaving it on for 24hrs before washing out so keep that in mind. Overall is a 10/10. Idk what experiences others had, but it certainly was not mine. Specially as I sit here sipping on champagne while writing this review because I couldn't wait for you guys to know! Insider tip: bring a bathing suit and your workout gear. Schedule your services in between using all the other amenities. Make a day of it. You won't regret it. Edited to add: if the spa had more ways to hang your stuff in your locker or a little shelf, that would be great. They also need trashcans INSIDE the toilet areas bc no female wants to walk out of the toilet with personal hygiene items in your hand. The trashcans outside the bathroom do need to be bigger too. If you're a curly hair girly. Bring your own diffuser as I didn't see any and I only saw one hairdryer so it might get complicated if it's busier. Small and easily fixable items for continued flawless service.

Argentta is an afterthought and it shows. The check-in area is nice and then you are taken down a…read morecorridor with the gym, locker rooms, and pool area. The pool area has a pool, hot tub, and sauna. Children are not allowed in the hot tub, but yet there were still many of them in there. There was a glass left next to the hot tub and everyone knows you never have glass on a pool deck. The locker rooms were hot and humid with absolutely no climate control. At least they had a swimsuit spinner for drying. The relaxation lounge is fine but the temperature makes it uncomfortable. There were no spa snacks. There are full curtain tracks for privacy, but the curtains between each lounger only go halfway down the track. The treatment room is nice. Linyi gave me an excellent massage but that doesn't make up for the whole experience, which is overall lacking. Front desktop is super nice and friendly as well but you can just tell that this place was really added just to say there is a spa. I do not recommend this place at all.

After trying multiple massage spas, this is the best in DC thus far -- if you want a firm, hard…read moremassage, these ladies can bring the wincing pressure. Definitely will be back. Remember to bring cash for tipping.

I called around 2 pm on a Saturday and asked if there was availability for 2 pax, in about 15 mins'…read moretime. I was told to just walk in, they're free. In the next 15 mins while we made our way over on foot, I received a phone call and a couple of text messages asking if "we're here" and "how long will it take us". When we arrived, we were greeted with a friendly welcome. We asked for a 1-hr massage but were told no, only 45 mins. Then we realised they only had 45 mins to spare, which was fine. I wanted a Swedish massage, but was told no - only deep tissue. Massage itself was decent, until my masseuse had to leave the room abruptly in the middle of it, left half of my butt cheek in the open with the door unclosed. The treatment felt rushed, my arms and hands were not touched at all. This was probably a 3.5 rating but couldn't bring myself to round up.

Maru is a great masseuse with positive energy. Would recommend the deep tissue massage there.read more

Let me tell you this is a little gem hiding on the 6th floor. I had Rose and wow is all I can say…read moreto sum it all up. I was tense, stressed and aching and she took it all away and a bit onus they did military discount. I gO and get massages often and I would rank them as one of the best. Thank you for such a great massage.

I thoroughly enjoyed my experience from start to finish. The spa is located in a hotel and the…read moreentryway of the hotel is palacial and historic. You check in at reception and the staff there offered warm apple cider and cookies, setting the tone even more. A staff member escorts you to the spa on the 2nd floor. You walk down another beautiful hallway and enter the intimate, wonderfully-fragranced spa. I received a massage from Rosemary. I always request male therapists because I need deep tissue pressure so I was skeptical but she discussed my needs with me and met them with skill and accuracy and with lavender-scented oil. The cumulative effect was total relaxation and pain relief, which I totally needed. My sister was seen by Michael and had equally raving reviews. Overall, a very luxurious and relaxing experience and it was incredible having just the 2 of us in the spa throughout our time there. Highly recommended as a gift (to yourself or for someone else!) or for a special occasion.

Amazing spa. The body scrub left my skin dewy and glowing. We enjoyed the sauna and hot tub before…read morewaiting for service. I wish they had coffee but the teas were lovely. Note: They validate valet parking.

The Spa at the Potomac is a lovely respite from the busy world. It's refined and relaxing. You walk…read moreinto the spa from the main hallway of the hotel. The check-in and retail area is bright and well-curated. Kinh was the attendant and she was wonderful. I checked in and then went into the tea lounge for relaxation. Kinh then took myself and another guest to the spa area. The spa amenities are downstairs, but treatment rooms are both upstairs and downstairs. The elevator is located in the main hotel so if you need to use it, you must leave the spa. The locker room is fine. There are a few showers, plus some vanities and toiletries. There is not a swimsuit spinner and there should be one. What is really nice about this spa is the vitality pool. For amenities, they have a steam room, sauna, vitality pool, and relaxation lounge. The vitality pool is the biggest part of a spa experience for me, and many spas in this area do not offer that. The one here is sparkling clean and warm. And I went early enough that I had it to myself, which was even better. Sauna and steam room were lovely and I appreciate the eucalyptus cooling towels. The relaxation lounge is great. The snacks are not. The offerings are fresh fruit, pretzels, mixed nuts, and wasabi peas, along with spa water and two types of tea. The pretzels were stale. I recommend a snack mix, a trail mix, and maybe something sweet along with fruit and beverages. I've had much better spa snacks. I inadvertently booked a facial without extractions, which is honestly pointless. However, it was very relaxing, and I did feel myself starting to fall asleep a few times, and since I was visiting for relaxation, I didn't mind. I would never book it again though and my skin didn't look all that great after. The spa lacks the elegance and ritual that was included when it was Mandarin Oriental. I was really trying not to compare, but it's hard. Even arrival was a downgraded experience because none of the doormen assisted with exiting the car (same upon leaving). The website is atrocious and they should be embarrassed by it. Still, I'd return for a treatment that I was really looking forward and has value, with hopes that some improvements have been made.

Massage was relaxing, masseuse Diego was nice. Facilities are small, and service is slow. Did not…read morefeel like a traditional Ritz experience.

Always 5 start for me. Amenities are great, and it's always nice to have time to enjoy a steam or…read moresauna before your service so be sure to arrive 30 minutes before your appointment time so you can relax.

Good energy serene atmosphere I would visit again real soon top notch services and my massage…read moretherapist was very kind and attentive just showed a amazing time at Body Bliss

This is old- but it was so bad I have to get it off my chest! This company did cancel a lot so that…read morewas already not good . But a few years back, a chocolate tone, kind of short woman who worked at the front desk and was the masseuse, was a complete nightmare to clients. She was rude, manipulative and unhinged. I had two sessions with her. The first session with her was mediocre. The second session reception said she was the only one available so I took a chance because I needed it fast. I still remember how while giving the massage she tried to trauma dump on me about her walking into her apartment to see that someone unalived themselves in it. Wtf?! Why are you telling me this while you are massaging me? Why are you talking to me? It's completely inconsiderate and inappropriate. And if you are a kind person it's hard to hear someone went through that and not have empathy- But I'm paying for this time and you are ABUSING IT!! I didn't want this woman touching me anymore she was just a soul sucking, destructive, bleeding spirit that needed personal help and to find another profession so that her toxicity wouldn't spread further. I remember calling to make an appointment for someone else for the 3rd session. I had no qualms about politely but directly saying that I did not want her again. Then she pretended to be someone else and said that she was the only person available for the time time slot. I just said never mind. She kept intercepting the calls for some time and it was impossible to get anyone else to talk to. I wish I didn't buy the package. This was years ago. It seemed like they were ok with this nightmare of a soul working there in a space of healing for so long. I lost money on this and it's been years and I still have triggers of thinking about how terrible the service and the masseuse was. I HOPE they got rid of this person because I'm sure she single handily ruined significant income and clientele for this business. I haven't been back because her energy was so bad it ruined everything. I think she even pretended to be the owner in writing- it just wasn't worth the time to figure it out. it says a lot for a business to have someone so horrible like that around and they not see it. Rebuke!