I called at the last minute, and they were able to accommodate me. They were neat and clean, arrived on time, and did a great job! My windows were sparkling. Price was reasonable too. I would totally recommend them! read more

Have used Ernest Windows to clean my gutters for at least three years. They have always done a great job and are very polite. Will use them again next year. read more

We needed our windows washed quickly as we were putting our house up for sale. Arturas came and did a wonderful job inside and out. Very thorough and great work! read more

I've been using Ernest twice a year for years for gutter cleaning and they have been superb. They just finished power washing my entire house and did an excellent job. ACHOO, ERNEST & ROKAS! read more

These folks had an opening for just a few days after I called and that really helped. The crew of three arrived on schedule and I was pleasantly surprised that they were from Lithuania. They spoke English well and did a great job on our windows, inside and out. I would certainly hire them again. read more

Very great job on my windows inside and out... left no mess and was very courteous and caring of my home. Will use again!

I called, they came and now I have clean windows. Not only will I refer Ernest Windows Inc. to my friends & neighbors, I will use them again in the near future. read more

We love Ernest Windows and have been using them for a couple years. We have always had them clean our gutters so this was the first time we had them clean our windows as well. They did a fantastic job! The windows look great and our gutters are clean. They are very reasonably priced too. We also recommended them to family and friends. read more

Hired this company for cleaning all windows inside and outside. Andy did the work. Very happy with the quality. Very professional and also fun to chat with. Will definitely hire again in the future. read more

We called, they came & the windows look great. We have approximately 45 windows and they cleaned the outside of them all in a couple hours (he was even able to remove screens from the outside). Very professional, honest with a great price. We will definitely use EW again. read more

Stay away!! Came for the initial quote; called shortly thereafter raising it. Were supposed to be here at 9 to clean windows; after calling found out they would be here 11:30 to 12. Then he tells me he has to reschedule because it is too big a job for one person. After talking to him, I realize he doesn't even know what he is at the house to do. Guy comes with no idea of what he is to do or no idea of previous quote. Ends up wanting $50 more than quote. Be aware they charge for each pane of glass, not window. They charge separately for the screen, each pane of glass in the storm, and the inside and outside of the storm. That means that instead of the listed $2 per storm it can end up costing $5. read more

We're very pleased with our gutter cleaning services from Ernest Windows. They responded to my request for a quote promptly, I was able to schedule services for the next day, and it was reasonably priced. read more

Found Ernest through Yelp and didn't know quite what to expect (always cleaned my gutters before). They responded within minutes on a Sunday and came out the next day. Half hour later, my gutters were clean! It almost seems too easy. Highly recommend. read more

I reached out to Ernest Windows Inc for a quote to clean my gutters and power wash my deck. The price was very reasonable. I called to set up the appointment and they completed the work the next day. I will definitely use them again. read more

I have used this company for several years and feel they do a nice job and are very easy to work with. If I have ever questioned a charge the owner has been very nice to explain my bill to me. They come out quickly when called. The last time I did gutters and garage gutters and outside window washing. I was satisfied. read more

Good work. Good price. However, dumping all the gutter material on the walkway and burying the groundcover in wet leaves gave me 30+ minutes of cleanup work and raking to do. read more

I scheduled a gutter cleaning with Ernest Windows on 5 July for first thing Monday morning the 15 July. At around 0920, with no one on site, I called the company to find out when I could expect this work to be completed. I was informed that they were having personnel issues and would I mind if their arrival would be delayed between sometime between 1:00 to 2:00 pm. Understanding that stuff happens, I accepted the offer. Around 2:45 pm, I again followed up to find out why no one was on site as agreed upon. I was given the same excuse regarding personnel issues and just needing more time to get someone on site to complete the scheduled work. At 4:40 pm, I again called to find out where their cleaning team was, again the same story regarding personnel issues. When I asked how I went to the first customer of day to now being the last one, the dispatcher could not explain, but said that they were now on the way and would be on site shortly. We their track record of not being able to get workers on site throughout the day and the lateness of the afternoon, and not wanting to be engage with workers on site past 5:00 pm, I was somewhat forced to cancel the scheduled work. This ranking is not due to the quality of work, rather their quality of customer service and keeping me up to date and well informed of changing conditions. Also, having scheduled this work when I would be at home and Ernest Windows not being able to meet their obligations to meet our needs in a timely manner. read more

Professional, on-time and well cleaned windows, we're happy. We have french style windows, time consuming and difficult but they did a good job and I'll all them again for sure. read more

Had both gutter cleaning and outside window washing. Very professional, polite, thorough. The windows are so clean they disappear. I will be using them again for both types of jobs. Thank you! read more

If you are getting your MBA, go to work for this company and write your final paper on how to not run a company. They cancelled twice, and then when they finally decide to show up, it was two hours late. They were supposed to do the gutters, outside windows, and interiors windows. I could go on and on, but I'm done with crappy customer service, and after reading the rest of the reviews, it's obvious this company isn't long for the world. Everything others wrote about the owner is true, a complete and total jackass on the phone. I am marking that the pictures are not helpful because that is what I wanted done, but they couldn't do that. read more

WOW. I hit it lucky when I found this company to do my windows. They are magnificent. My windows, storms and screens have never looked better. The two guys that worked together as a team were professional, courteous, kind and cautious. I've used many window cleaning services in the past, and none can compare to Ernest Windows. Thank you guys for doing such an excellent job. I look forward to doing business with you for a long time. read more

We recently used Ernest Windows for gutter cleaning and repair. They were quick to come out to clean the gutters and did a good job. I did have to follow up contacting them on the repairs needed but after my follow up they came out immediately and did a nice job. read more

Recent storms made it very clear that my gutters needed to be cleaned. With all the local small businesses being hit by COVID I wanted to make sure I was spending money with the correct people. I got a call about 10 seconds after requesting a quote and agreed the job would be done the next day between 3-5pm. The guy showed up at 6 pm the following day (no call telling me they were going to be late) after ringing the doorbell he proceeded to tell me he was going to start the job; no apologies no is it OK just I am starting. Fast forward to the job being done the price magically increased by 10 dollars (OK small business times are tough etc. Paid the guy and he left it was then I discovered that I will have to get out my leave blower to finish the cleanup of the sidewalk and driveway and then discovered that the guy left the bags of leaves in front of the garage. OK maybe he forgot; called the company and was informed that they normally don't take the leaves with them but the owner would personally come to pick them up the next morning. Well its the next evening and the bags are still not picked up guess I will take care of that for the company I paid as well. In a nutshell if you don't have a leave blower of your own and don't want to have to get rid of trash out of your driveway look elsewhere! read more

I had a great experience this weekend. I received a referral from our family, and called to see if he could wash our windows the day after christmas. ernest showed up on time that afternoon, and completed the job fast. I am super happy. I have 22 gleaming windows that look amazing from the street. Really happy customer. Happy New Year read more

The price is right here. Ernest got all but one of my windows really clean--there are two annoying storm doors and when he missed a spot on one, I did not insist he redo it, though I admit I hoped he would. Two problems--he arrived early, which was inconvenient, but he worked independently. The serious issue was the mess--Ernest did not make a serious effort to contain dust and dirt--I did not inspect the entire house, since he arrived early, I was busy,, and after he left, I found a mess of dirt in a bathtub that has a window over it, on upholstered furniture in my rec room, etc. I do not even know how these messes occurred. Bottom line--the windows are basically clean and the price was right, but prepare to vacuum! read more

I hired Ernest to clean my gutters and drain pipes. The morning was kind of cold so he delayed his appointment by a couple of hours. I told him about water running down the side of my house and he took several pictures to show me what could be the cause of the problem. I have also hired him to clean my windows and lights in which he has done a great job, especially since my foyer light is two stories high. His prices are reasonable, he does a great job, and he is on time. What more could you ask for? read more

First time I have ever had my windows washed, inside and outside plus screens. Ernest windows arrived right on time and did a very good job. Very professional! I will use them again for some other jobs, like power washing, when I am ready. Very reasonable as well. read more

Do not use! They never came to clean my windows, then called a month later to harass and literally threaten me about not paying the bill. When they eventually realized they had cleaned the wrong house they did not apologize. This guy is loud, harassing, and a little bit scary. read more

Not once, but twice Ernest and his crew did not show up to clean my gutters. Ernest didn't even have the courtesy to call to say that they were not coming. After the second instance of being stood up, Ernest called me later in the evening (after I had left a couple of voice mails earlier in the day) to try and schedule another appointment. He was very rude on the phone telling me how "I don't understand" how busy they are and that he has no idea when his crew can get to a scheduled site. He's right, I don't understand how he's running his business and how you don't even have the common courtesy to call a client saying that you will not be able to make an appointment. I would never recommend his service to anybody. read more

I contacted Ernest regarding having my gutters and windows cleaned. He was nice enough on the phone and we made an appointment for 3 weeks out. The day before the appt, I called and left a voicemail to confirm the appt. I never received a call back. The next morning, I called again, and Ernest answered. He said he did not have my appt in his schedule. He said that they were no longer washing windows due to the low temps (mid-Novemeber). I asked him why they wouldn't tell me that when I scheduled the window washing for mid-Nov. He started getting so beligerent on the phone, yelling that he couldn't predict the weather - it is seasonable temps now, not overly cold, and is actually a beautiful day to be outside! He did say they could still do my gutters that day and would send someone between 12-1pm. At 1:30, no one was here so I called again. He started yelling at me that they had been here and they couldn't do the gutters because they were frozen. I told him I had been here all morning and no one from his company ever came. He again started yelling at me, telling me that he's explaining to me why he can't do the job. In the end, I told him it was better that I wasn't using his company and that I would find someone else. I will NEVER call him again! read more

When they come, they do a good job. When they come... We have used them twice a year for several years now, and they are not terribly reliable. read more

Do not hire Ernest Windows and Gutters to clean anything. The owner is a complete - well I will leave out labels here but let's just say he is NOT customer service friendly. We had our gutters clean by them and the clean up job was horrible. Mess all over the driveway and planting beds. I called to tell the owner and he ended up yelling at me and getting into an argument. He kept calling my house trying to engage in more yelling and I finally told him to stop calling me or else I was going to call the police for harassment. Do yourself a favor and hire another company that is willing to do the job correctly. read more

This company is absolutely horrible and I would not recommend them to anyone. I do not even know where to begin addressing my dissatisfaction. Two window washers arrived at my home to clean my windows. I had no idea, at the time, that they would cause approximately $500 in damages to the screens that they had to remove. They were not even remotely careful, damaging at least 11 of my screens, causing them to need replacing. They left tears and holes, and many screens were not put back on the proper windows. When we called the company, we met with a very angry response, where the owner insisted that his employees did nothing wrong and claimed that the damage was already there. I promise you, it was not and he was not present on the job, nor did he speak with them about the situation. He would occasionally entertain the possibility that we were correct, only to end up right back where we started, with it being "our fault." The conversation was very circular and bizarre. He offered a $40, which is an insult. I cannot change the experience, but I will let everyone know that this is a prime example of how not to do business and to stay far away from Ernest Windows. read more

I have used Ernest Windows for at least 3 years. They clean the gutters and wash the windows. They are always on time, professional, and do a great job. I've never considered changing because their price seems reasonable, so what's not to like? read more

If you want your windows to look perfect I would only have Ernest Windows. I have been using this company for many years and because my windows looked so beautiful (and 60 percent of my house is windows) many neighbors now use Ernest Windows. They are professional and clean your windows perfectly. read more

This company is horrible. I double if it has an accounting system at all. I made the payment right after they finished the work. But the owner keeps asking for the payment because he can't find check in their system. read more

My mother highly recommended Ernie to come and clean my gutters. She had been very happy with his service. I called and requested Ernie to come out and do the job. They said they could have someone else come out within the week, or I could wait 2-3 weeks for Ernie to come out himself. Since the recommendation was for Ernie, I decided to wait for Ernie to come out and made the appointment. It was a 2-3 week wait during which we had a couple of storms that filled my gutters pretty bad so I was anxious for his visit. The night before at 8:30, I got a voice mail from Ernie telling me his guys would have to come 3 hrs earlier than our scheduled appt. I called back the following morning and told them that wouldn't work for me as I took work off at our scheduled time. He also told me that he wasn't coming and that his guys could do the work. I told him, I don't doubt that they are highly capable and I'm sure they could do the work, but I've waiting 2-3 weeks for Ernie, not his guys. He was VERY reluctant to come himself and got rude with me on the phone when I asked for HIM to home as I was promised. As the conversation went on, he got increasingly "bothered" that I am asking him to come to do this "easy job". He told me he'd have to cancel some appointments to do so, but "he'd do it because otherwise I'd cancel". I really didn't like the treatment I was getting from this guy, so I started to say..."you know what, I think I'll just cancel and forget about it". Before I got it out of my mouth, he hung up on me with no "goodbye" or thanks anyway. I'm a business owner, and I'd never treat a prospective client like that especially knowing it came from a referral from one of his current customers. He should have thought of it as an honor as I was told HIS work was great and that's why I was asking for him and why I waited 2-3 weeks for HIM to come. Not only will I not give him my money, but my mom wont use him again and the other people that she had recommended him to, are getting calls about my treatment. Too bad he couldn't honor what was promised to me 2-3 weeks earlier when I talked to his secretary to set up the appointment. read more

I can't recommend Ernest Windows. Called them to have our windows cleaned. They were 2.5 hours late to the job. No call. I had to call the company and ask where they were. When he showed up, he said he was stuck on a different job and overbooked. He had no reason for not calling me and letting me know. The work he did was poor. He left dead bugs, debris and mold in the windows he "cleaned." I asked him if he considered these windows completed, and he said they were. When I brought up the debris and bugs, he said, "oh, the stuff in the corners?" He proceeded to tell me that cleaning the window sills was a "FREE" service, and they don't really do anything to really clean them. I reminded him that nothing is free, and the website and scheduler told me that they were included in the fee. He then continued to complain that he only makes a percentage on my windows. By the time he was "finished," I was shocked that he asked me if the windows looked ok. They are just less gross than they were before. Definitely NOT clean by ANY standard. I get it... they are dirty. That's why we called you. I wouldn't have called them to wash clean windows. I called the owner, and he asked to see the photos I took of the windows. I NEVER HEARD ANYTHING BACK. I thought he'd send someone out, or at least respond to the poor quality of service that we received. I wish I could upload the photos, as I'm sure they wouldn't want to use them to advertise their services. Save your money... use someone else. read more

i gave them 3 chances because the 1st one was very good. the 2nd time i asked for them to clean off the roof like they did the first time, i know there is an extra charge for that, they did not do it. i gave the guy a break and thought he probably forgot. my bad for not going outside to check. this last time took the cake!! he did the gutters, i live in an area with a lot of trees so i know it not a pleasent job. after i paid him and he left i went out side to look. some roof cleaned off but sticks were left all over roof. thats not the worst of it. i looked in my front yard and he had left the 2 garbage bags so full you could barly cinch them. they weighed well over 50lbs each! if i could lift them the bags wern't strong enough and would have ripped the minute i tried. i had to get help from 3 other people to roll the bag into a can. since it is greater than 50lbs garbage service won't take them. those 2 bags should have been 6-8 bags. i called to complain right after i saw this and they have not returned my calls. date of service 06/28/2018. read more