Customer service is exceptional here.There is plenty of seating as well.It doesn't feel like your normal congested Erewhon.This is my favorite Erewhon to go to now.I went to lunch with my sister.I got the combo plate consisting of :garlic noodles,bok choy,and the jasmine rice.Wow!But I wouldn't expect less from this place.My choice of drinks were a Spanish latte(amazing) and there bottled water.I will definitely be back! read more

Erewhon - Garlic noodles,bok choy,and jasmine rice.Also a Spanish latte and bottled water. - Grocery Near Me - Pasadena, California

So it's expensive but you know that when you come here. I didn't realize there was one in Pasadena but it was a nice surprise. I heard that if you order the meat plates, it's a bit more reasonable. So that's what I tried on this visit. You would think you wait in the line in front of the counter but then I noticed people just walking up on the other end. So I did that and didn't have to wait. There should be signs or something. I was able to sample the items which was nice. I opted for the chicken curry which was the special with carrots who I heard was good. The sweet potato fries were also delicious. I love the seasoning. It's by weight, see my pics so it was $23.85. I really like their spicy tuna sushi sandwich which was $21ish. However, when I got some, it didn't look like tuna, It looked like cooked salmon. A little confused but what can you do. I'm not driving all the way up. :) Definitely an experience you should try. Just be prepared for the price. SYOY! read more

First time going to any Erewhon location and this one in Pasadena was an easy walk down the street. We came during a time when it seemed like a local running club was hanging out at so the lines for the smoothies/drinks area was going all the way out the door. It was a blessing in disguise too because the cheapest drinks available was $10 (one drink which was the newest) and others went up to $20 for one smoothie. I was expecting the grocery shelf items to be equally expensive but some products were actually pretty reasonable. The prepared foods display was clean and organized well. They looked delicious and the hot foods display was also very appealing. We ended up buying a couple of protein shakes and I liked the simple ingredients listed on them. During checkout, staff asked if we were a "member" of Erewhon and we said no, and there wasn't any additional info given about how to get one so idk what the perks are to being one. Overall was a cool experience to visit a new store. read more

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It's hard to describe the feeling that I feel when I shop at any Erewhon. So many questions like how.for instance , how organic is this baby kale? And why do we eat baby vegetables? How many employees does it take to consistently restock every self as soon as someone removes an item? Sounds good right. On this trip I got unlimited edition kombucha and some soap. I really didn't need anything at all but it looked good. This location is really one of the most mellow. read more

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2 stars, ok, 2 stars for me at least. i guess you would rate this higher if you are a tween tiktoker who NEEDS to post about being here, get yourself a 20$ smoothy and sit next to the group of tweens who all look identical! What am I going to tell you? I suppose they have had to procure culinary specialties, but they also have some stuff you could find at pleb and shop. in sum, i see where they are coming from and great for those that can frequent this type of shopping experience (they dont valet your cars or carry you on a leader around the store) but they sure charge like it. if whole foods is whole paycheck, erewhon must be 2nd mortgage. read more

Very clean space and accessible parking. Outside area is very nice to eat a lot space and tables. All the food is well maintained and organized and great. Customer service was great too. I had dropped my smoothie and Lloyd helped get a new one and the store cleaned up the mess very quickly . Thanks man Lloyd and staff. read more

I'm giving Erewhon two stars because, honestly, I really don't understand the hype. I've tried a couple of their smoothies, including the Strawberry Banana smoothie multiple times, and I just can't say I was blown away. The smoothie was solid, but for the price, I expected something that would really impress me -- and unfortunately, it just didn't. I understand they use healthy, high-quality ingredients, and I'm sure there are plenty of benefits to what they put into their smoothies. But at the end of the day, when I'm paying that much for a smoothie, I expect the taste and overall experience to be on another level. For me, the price-to-quality ratio just isn't there. Maybe it was just the specific location I visited, but after trying it a few times, I still walk away thinking, "Is this really worth the price?" I wanted to love it because of all the hype, but unfortunately, I just haven't had that experience yet. read more

Ordered the Hailey Bieber smoothie which has Malk Organic Almond Milk, Organic Banana, Organic Strawberries, Organic Avocado, Organic Dates, Organic Maple Syrup, Vital Proteins Vanilla Collagen, Vanilla Stevia, Sea Moss, Zuma Valley Organic Coconut Cream, Driscoll's Organic Strawberry Glaze. For me it was a 4/5, especially considering the price of $20! I do think you have to mix everything because at the end of the smoothie, it tasted a little sour . Parking: plenty of parking! read more

Erewhon - Hailey Bieber Smoothie - Grocery Near Me - Pasadena, California

I was in the area and needed some down time before I had to go somewhere for the evening and came to this location and was so happy with my choice. Love the area in general and especially loved the outside tables (so many options) The lines for smoothies/food gets a little chaotic and lots of people standing everywhere in no orderly fashion but other than that, this location is one I'd definitely recommend. It's also nice that there's nearby shopping walking distance :) read more

Certainly the most unexpected store I've been in. Everything from the front to the back is completely aligned, organized, and clean. Erewhon certainly has a compact type feeling to it. There's many options for most items you need including food, groceries, snacks, and even skincare, and candles. While yes, prices are higher than your usual grocery stores, Erewhon offers different items including items that are higher quality than most. Plus points for free parking next to TJMaxx Food area is where most of the shoppers were, lining up for the food court which provided many options for brunch type meals. My partner and I of course had to try the signature Hailey Bieber drink, which for the price $20 for 20 ounces of a drink is not too shabby. Quality of the drink is unique for a smoothie, very refreshing especially on a hot day read more

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The experience I've had at this location has been very good. There are plenty of people working the floor, if you have any questions, I found the team to be extremely helpful. My son wanted to try the smoothie as he's 12 and it heard all about it. We went and ordered him what he wanted and the Service at the smoothie bar was excellent, I do think the price is outrageous however, given the type of products they use I know there's a price built into that, but I also feel this an extra Tax added in because of the brand. The service and ambience was very nice, we ended up doing some shopping there and have since become members due to the outstanding service we get every time we've been in. Even though it's very expensive, the quality of service, availability of staff on the floor and some of the sampling they do I can see why this place stands out over a regular supermarkets. We enjoy our experience and glad we got the Membership. read more

We went from lunch and ordered a full pizza and two smoothies for pick up and the service was great. It is a busy area so be prepared to battle for parking in the parking structure. Everything was clean inside and the staff were friendly and helpful ! If you're in the Pasadena are I recommend stopping in for some great food ! read more

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I like Erewhon - I stop here all the time before I go home to eat at the hot bar. I hate coming here on Thursdays. I want to avoid it so bad because there's a group meet up for runners. They take up all the parking spots and the mess up the cleanliness of the restroom. I'm sure they buy stuff from the store, but the parking puts me in a bad mood. read more

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hailey bieber smoothie, pretty good! i think the strawberry glaze is the best one and i am someone who hates bananas but i don't mind them in this smoothie. read more

Erewhon - Grocery Near Me - Pasadena, California

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Came by to check out the hype at this place. For those who are long time locals, I will date myself, but it's in the former I. Magnin/Borders building. Lots of unique brands here that I haven't seen at other markets, attached to prices I haven't seen at other markets. There are some items that are priced similar to Sprouts, but most items are on the higher end. (Anyone want a $42 supermarket apple pie or a $165 Erewhon hoodie?) They do have sales throughout the store. I appreciate their hot foods area, there are a lot of yummy items to choose from, from breakfast entrees to lasagna, to pizza. The aisles are well organized and fully stocked and arranged. Free parking available in the lot next door. read more

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Just wanted to browse around and grab a smoothie. I got the limited time smoothie. I asked the girl for a more coconut type of drink and even though I saw the coconut flakes on top... my drink tasted like a straight up banana. Must've used more bananas than coconut, banana overpowered whatever else was in the smoothie. Grabbed a couple more groceries and that was about it. Was kinda busy not as crowded. Staff I interacted with seemed nice and the store seemed clean. read more

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Visiting LA for the weekend and thought I would stop by Erewhon and try their smoothie for the first time. For $20 a drink, this was definitely not worth it. Both drinks were good but not $20 good. The Hailey Bieber drink was sweeter and it tasted almost like a strawberry-coconut ice cream. The coconut cloud smoothie had a strong coconut taste. read more

Erewhon - Grocery Near Me - Pasadena, California

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Enjoyed our experience at this Pasadena location. I liked that it had a more spacious parking garage than some of the other locations and the actual market itself seemed bigger. The produce section looked so fresh and vibrant. Everything looked in season and just at the perfect ripeness. What we really enjoyed about going to Erewhon is the variety of hot items and prepared foods that they have available. From soups, sandwiches to sushi and pizzas there is something for every taste preference. We ended up picking up some premade teriyaki tofu, vegan short ribs, buffalo cauliflower and gluten free Mac and cheese for the vegetarians in our family and Korean short ribs for the non vegetarians. Everything was very tasty and well seasoned. We also had to try one of their smoothies. This time we tried the Malibu Mango. It was good but not worth the price. I think we preferred the Hailey Bieber smoothie better. Everything in Erewhon is priced at a higher price point but I think overall the quality of food seems to justify some (not all) of the higher pricing. If we are craving another market trip to an Erewhon, we definitely would visit this location over some of the other ones in the LA area. read more

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Unfortunately time and again, careless practices here. I thought, stay away from the food. They can't mess up the smoothies though right? Almost half way into my mango smoothie when I taste something thick and bitter. I spit it out to realize it's some type of labeling paper that was blended with my smoothie. Disgusting. read more

Erewhon - Malibu mango smoothie infused with paper - Grocery Near Me - Pasadena, California

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The smoothie had strawberries, bananas, and avocado. It was good but $20..! I had to try it at least once. Everrryyone was ordering this lol. My sister got the matcha and it was good. Standard matcha. Drinks took a while because there was so much people. read more

Erewhon - Grocery Near Me - Pasadena, California

Extremely clean grocery store with tons of homemade, fresh goods. Lots of products, oftentimes on sale - more reasonably priced than we thought. Lovely vegetable selection, and the most picturesque and healthy looking produce display ever. Great staff! Parking garage next door. They sell freshly made pastries and there is a smoothie bar and coffee! Hot bar and salad bar looks amazing! read more

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The aesthetic of this elevated grocery store is nice. The prices do not justify it. Food was good enough but shouldn't have cost almost $100 for ok smoothies and a small plate of steak and Mac and cheese. Will not be coming back here. read more

For context: this was my first time at this location and I was unfamiliar with the layout of the store. I also came in with my family about 20 minutes before closing to grab a couple of items and there weren't many people in the store. I was a bit in a rush and walked past the register queue which I had mistaken for another aisle. While waiting to be checked out on the opposite side of the where the front of the queue was, I happened to be standing behind an employee who noticed us and made an sarcastic comment about us standing behind them and not at the front of the queue. As I recall, they said something along the lines of "you guys need to wait over there where my eyes can see you" while pointing towards the other side of the store. I was shocked by their comment because their demeanor and tone felt like they were trying to humiliate us for standing outside of the queue. The employee then checked us out and continue to make two more snarky comments towards us and at this point, we felt very disrespected and ashamed. Throughout this interaction my family and I hadn't responded to the employee and at the end of the conversation they made another remark about "us not knowing what they're talking about" but we were too embarrassed to respond to them. As mentioned before, this was my first time at this location so I did not know the layout of the store or where the register queue was. I understand I wasn't waiting in the queue which was a mistake on my end, but how the employee approached the situation and communicated it felt unprofessional. In the future, I just hope that issues like these can be solved in a more professional manner and respectfully. read more

I ordered a tote bag from Erewhon that arrived with visible bleach stains. When I contacted customer service to report the damage, I was told that what I was seeing was simply a 'natural variation in the canvas,' which was completely false and frankly insulting. Rather than acknowledging the defective item, they doubled down, insisted all sales were final, and made it clear they had no intention of helping me. After five attempts to get any form of resolution, I was essentially told I was stuck with a damaged product. It was only after I threatened to write a review that they offered an exchange, which I declined. At that point, a refund was the only acceptable resolution given the experience I had been put through. For a brand that charges premium prices and markets itself as a luxury experience, the customer service protocols and quality assurance are appalling. Being gaslit over an obvious defect on a $160 item is not the standard I expected from Erewhon. Buyer beware, if your order arrives damaged, don't expect them to take responsibility. read more

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This place is cool, yes pricey, but cool. We came for the smoothies, but got distracted with all the other goodies--we got some matcha powder and extra drinks. To order drinks at this location was a bit confusing because there was multiple lines, but once we ordered it was smooth sailings. I really enjoyed the Hailey Bieber smoothie. The coconut cloud tastes like peanut butter and no coconut in it. This place was pretty busy, although I think all of them are. Definitely would come back to their locations. read more

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We were regular customers at Erewhon for about two years. We even had a membership which, by the way, I absolutely do NOT recommend. For a store that positions itself as a premium health grocery store, the product selection is actually quite limited. The prepared food is marketed as "healthy," but in reality a lot of it is extremely greasy and heavy. The worst experience we had was with their burgers. One time my boyfriend bit into a burger and there was a piece of bone inside. He almost broke his tooth and ended up with a small chip, which was still very unpleasant. We brought the bone back to the store and showed it to the manager because we thought they should take this seriously and pay more attention to what's happening in the kitchen. The manager's response? She offered us ice cream. Seriously. Does she really think ice cream is going to fix someone's chipped tooth? About six months later we decided to give their burger another chance. And guess what? Another bone in the burger. At that point we were already eating carefully because apparently finding foreign objects in their food is something customers just have to expect. We also had an issue with the post-workout smoothie once it was extremely watery, but they refused to remake it. If you still decide to try their burger (which barely tastes like meat anyway), I'd suggest getting the small one instead of the big one -- it's at least slightly better. Overall, very disappointing experience for a place that charges such high prices and claims to have high standards. read more

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Alrighty here's my review of erehwon. Food wise, tastes and looks very healthy... whether it is or not who knows haha. Aisles are clean produce is fresh. I understand why they Jack the price up. Do I need to be paying $30+ for water? No not really lol. Now for the smoothies. Lots of hype. Tbh, they were good. The Hailey Bieber is indeed really nice. Not too sweet, tastes healthy. $20 worth? Mayb $10-$15. The coconut cloud one, eh... very strong coconut flavor. Not too sweet which is nice. The Malibu mango one was really sweet in my opinion. Tbh, I make smoothies every day. I enjoy mine at home haha and fraction of the price. But for the hype and a nice treat, not bad. Btw I spent nearly $60 for 3 smoothies . One day I'll be able to afford it haha. Cashiers were nice and smoothie makers were friendly. They have free parking garage which is nice and a little patio area outside to sit and eat or chill. Lots of people reading and relaxing. read more

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Erewhon is definitely an experience, not just a grocery store. Everything feels curated -- from the produce to the wellness section -- and the quality is hard to beat. The store is clean, beautifully organized, and honestly kind of aesthetic. The smoothies and prepared foods are a highlight (yes, they're pricey, but they're good). You can tell they focus on high-quality, organic ingredients. It's not your everyday budget grocery run, but if you're looking for specialty items, health-focused products, or just want to treat yourself, it's worth stopping by. read more

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There's a nice variety of food here. I do like the broths and hot food items. I also come here to shop for health supplements and the girls working that section are very helpful and always making sure you are helped. However, the rest of the workers seem to have tunnel vision. I mentioned this to the cashier after he ask how I was doing and he said that it's common for the workers at that location to have lack of special vision. What the heck??!! Be prepared to bump into people there and have workers always in the way of your shopping. read more

I can't afford it, but I still come. The carrot cake is one of the best I've ever had. I make it last for about a week, nibble here nibble there. It is $11 so that's only about $2 a day for a work week. The ambiance is bougie and great service. This time I got my Drink of the Month. It was a Boka mint drink. It was very minty. The cashier told us that it was a collab, I put two and two together and recognized the toothpaste brand named Boka. I'll be back again. Of course. read more

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Tasty solid options. Portion sizes were okay, not too much and had a little bit for a leftover snack. Smoothies were delicious. Everything was about $40+ and the drinks didn't take long to come out. The outside area was clean and not crowded. read more

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It was so nice coming inside this amazing Vegan friendly store, with just about every food imaginable and perfectly displayed in aisles or freshly made by their chefs behind the scenes. Although slightly pricier than the big box grocery stores, it makes up for in service and quality of food. read more

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Finally tried the viral Hailey Bieber smoothie and it was so good! I'm so happy I got to try it, the price is steep so it might be a once in awhile thing haha read more

Erewhon - Grocery Near Me - Pasadena, California

Watched a couple of YouTube videos and was curious to shop here. I was already prepped for the sticker shock that is part of the brand. Surprisingly there are some good values to be found and even some sale items. The Raw Golden Goat milk is $10. It's actually quite good and good for you. I also picked up a couple of sea moss probiotic sodas, on pomegranate and one mango ginger. They were priced under $4 which about the same as Kombucha. Scored some baking chocolate discs on sale that I'm looking forward to trying. A better value than the designer wrapped bars. Speaking of packaging, every aisle is beautifully curated. Check out the labels of the canned fish! What would really make my toes curl if they had a sample day. I would line up for a spoonful of sea moss. The colors intrigue me, but I would want to try before I buy to know what flavor suits my palate. The prepped food and drink stations were lined up for people getting coffee smoothies and hot dishes. The line spread into the beauty products so I didn't tarry long there. However I did smell the $52 candles in Oud and Rose. Very nice. Ample outdoor seating and perfectly located in the older area of South Lake Avenue where the old luxury brands used to be. Perfectly fitting it's in the old I. Magnin building in Pasadena. There's ample free parking lot And free street parking on Sundays. read more

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As expensive as this market is, I do like it. Not a fan of the smoothies, but the food is really good. I ordered the matcha vanilla, which I don't really recommend. It's $21 and it's just overly sweet. But otherwise, service is great, place is clean, and area is super convenient. Ambiance is nice. Everything is clean, well organized, and well stocked. Modern aesthetic and bright. Even the restrooms are clean and modern. I really appreciate the outside area too as there are seats. read more

First of all, bougie vibes, everything in the store seems to be eco friendly, love that. We came specifically for the cafe and that line was long, the food on display looks good, though we didn't get any. I ordered the Matcha, and my son got a smoothie, it was both really good, we walked around the store while waiting for the drinks and they have alot of pretty neat stuff, would definately come back read more

Stopped by the Pasadena location and had a smooth, easy experience overall. The store feels clean, spacious, and well-organized, without being as chaotic as some other Erewhon locations can get. I didn't grab food this time -- I picked up a hand sanitizer gel (they also have a spray), while my friend ordered some of the hot food items, which looked solid and freshly prepared. I briefly considered getting the Hailey Bieber smoothie, but it wasn't a priority for this visit. I did notice they offer soft serve, which is something I'd be curious to try next time. One thing I really appreciated was the free street parking nearby, which made stopping in much more convenient and low-effort compared to other locations. Overall, a good Erewhon Pasadena location if you're in the area -- clean, efficient, and easier to access than expected. Yes, it's expensive and everyone knows it, but sometimes you still enjoy being there anyway. read more

I was really looking forward to visiting Erewhon because I'm not from the area (I live about five hours away), and getting a smoothie here has become part of my trip. Unfortunately, my experience today was very disappointing. I ordered a smoothie through the kiosk located in the back of the store and went outside to the patio to wait. The kiosk said I would receive a text when my order was ready, so I waited. After about 30-40 minutes, I noticed people who had ordered after me had already received their smoothies so I realized something was probably wrong, so I went inside to check on my order. I stood at the counter for a while before anyone acknowledged me. The coworkers stood there talking which I know they could see me standing there, yet they proceeded to talk among themselves. When someone finally asked if they could help, I let them know I was waiting on my smoothie and gave him my name. After I gave it, a female employee with glasses (didn't get her name) said, "Oh, that's the smoothie that I put down there," referring to where it had been sitting in the fridge. I told them I had ordered it about 30 minutes ago and asked if customers are supposed to receive a text when their order is ready. They said yes, but I never received one. When I mentioned how long I had been waiting, the response from the female worker with glasses was, "Well, there it is." And proceeded to hand me the watery smoothie. The way it was handled felt very dismissive, especially since the smoothie had been sitting there for so long. The smoothie was watery and melted, which was expected after sitting for over 30 minutes. What bothered me the most was that there was no apology or acknowledgment that the order had been sitting there. I had to ask myself if they could remake it because it was no longer the quality I expected. The male employee did remake it, but the overall interaction was not what I expected. Ironically, the nicest customer service interaction I had in the store was with the guy offering tequila samples near the entrance. He was friendly and welcoming, and honestly provided a better experience than the interaction I had at the smoothie counter. I'm sharing this as constructive feedback because mistakes happen, but customer service and how a situation is handled make a big difference. A simple apology or acknowledgment would have completely changed my experience. This was 7/18 around 7-7:30pm. read more

This place is for generation Z or millennials who want to stay renters and never own a home. Prices are unbelievably expensive, a shake will cost you close to $20. And the place is not that clean. read more

Loved this Erewhon, the parking situation was good and the smoothies tased great. I got the Barbie smoothie I do love the location it's near all the shopping area so I would stop here in between to get a snack read more

Erewhon - Grocery Near Me - Pasadena, California