Huge shout out to Scharm Floor Covering and their Team! They refinished my floors and did a…read morefabulous job! I own an older home and as they began to sand the floor it was apparent that some of the floorboards had to be replaced. They seamlessly installed them and I can't even tell there was a repair. I have also had them make custom runners for me which I love and have held up well. I recommend them to my clients when they need new carpet or floor repairs, and they always do a great job. They are easy to work with. Numerous options in the way of flooring to choose from. Karastan carpeting is the way to go if you want a carpet that will last the test of time. I have seen it in homes and after 30+ years it still looks great! I highly recommend Scharm Floor Covering.

Matt was amazing he went above and beyond, the guy really knows his stuff definitely will be coming…read moreback .

Great people, just an aweful ending, to a decent install. Sadly, we noticed water coming between…read morethe gutter and siding, coincidentally after we had the siding and gutters replaced. The water leaked sporadically, and since it leaked between gutters and siding, we called the siding and gutter installer, to have them fix the leak. They looked and looked, and found it coming from the toilet wax ring, installed years earlier, by Kautz. I called years later, and Mike acted like I was out of my mind, given the time lapse. Sadly we did not know what was the cause. I decided on Kautz instead of Home Depot, giving small business on this job. My $1,200. mistake. Home Depot has insurance to cover these events. Lesson learned !

They never got back with an estimate. I was going to do several rooms. A gentleman came to…read moremeasure then...nothing

Hired them to do our basement floor. They came out as scheduled working perfectly cleaned up after…read morethem selves. It was impeccable job highly recommend

I strongly recommend avoiding this company…read more The tile installation in our kitchen and bathroom was unacceptable. Several tiles are visibly higher than the surrounding floor, leaving obvious unevenness in the finished product. This is not a minor cosmetic complaint--it is poor workmanship on the most fundamental part of the job. The problems went well beyond the tile: -Our bathroom sink no longer worked after their crew reinstalled it, forcing us to hire and pay a plumber. -Construction dust was spread throughout our home because proper containment was not used when demolition resumed. The new shoe molding was installed unpainted without this ever being disclosed to us. -A project represented as taking two days took four. -The job appeared understaffed, communication was extremely difficult, and the installer was dropped off without transportation and left waiting at our home until 6:45 p.m. for the crew lead to finish another job. The company delivered a substandard floor, caused an additional plumbing expense, left our home covered in dust, and significantly exceeded the promised schedule. I contacted the owner directly, documented the problems with photos, and offered to let him inspect the floor himself. I did not demand a full refund. I requested a reasonable partial refund toward having another contractor repair the defective work, plus reimbursement for the plumber their crew made necessary. More than a week later, the owner has not even acknowledged my message. Mistakes can happen. What matters is whether a company stands behind its work. This company apparently does not. Based on the poor installation, disorganized project management, added expenses, and complete lack of accountability afterward, I would not trust them with another project and would strongly advise others to look elsewhere.

I've made two huge errors in homeownership over 45 years, this in my opinion was one of the two. I…read morethought I was getting all wood doors but got wood trim and particle board inserts that bubbled and peeled within 2-3 years.

We used CabinetPRO to remodel our bathroom, and we couldn't be happier with the results. Anaclaire…read morewas so helpful and professional. She researched many design choices and helped make adjustments to fit our budget. Although we could have opted for cheaper routes, I truly believe we would have been disappointed in the outcome since I lack the expertise and knowledge to achieve the look we wanted. Our cabinet refacing and remodel was completed in the time frame promised, and we are thankful to Anaclaire and her whole team.

Adrian installed new flooring to match existing floors. He was the most expensive but we figured…read morethat we are only doing it once. It turns out he installed second grade wood full of knots and blemishes. We did not realize there existed first and second quality, until we had another company do another room. Besides that we spent days filling in gaps in Adrian's floors. Never again with Adrian

If you want a company that has a great product Awesome…read morecustomer service and fair prices then Adrian Flooring is for you!! Our hardwood oak floor is gorgeous Adrian and mike and crew wonderful

2024 kicked off with a basement floor..never fun! We ripped out our carpet, among other things…read morefrom the damage, and decided to do vinyl floors. A friend who just redid her basement bought her vinyl floors from Carpet Central & Hardwood Flooring so I went there to check out all the options. I brought home a bunch of samples that looked good and facetimed with my decorator (who recently moved to Dallas) to find the best one. They all appeared a bit grey so I returned and brought home so more samples. This time I got it right and had Mike price it out for me. My contractor thought the price was very fair so we decided to move forward. When I checked out the samples I thought in stock meant in Illinois, but it was in the warehouse in Georgia. It took about a week to get to us, which was pretty fast, but I was hoping to start a week earlier. My kids are going a little stir crazy without a basement in the winter! As Mike promised it came in exactly a week after ordering and he worked with my contractor to pick it all up the next day. I did get an invoice that day even though I had paid for the floors a week earlier, but Mike apologized for the mix up. The floors are currently being installed and I look forward to seeing the finished product!

We really liked the service. Mike was great and gave us good advice. Price was right and timing…read moreexcellent. We later received in the mail a letter opener with their company name on it. Great marketing! Highly recommend

Nothing but positives to say dealing with Carpet Outlet…read more Our installation quickly followed the carpet arrival from the factory. The carpet looks awesome. The pattern and color are perfect our Family Room. We appreciated your suggestions and samples. Installation was detail oriented. The patterns match perfectly and length/width seams are indistinguishable. It's a pleasure recommending your store, staff and installers.

Jim was great to work with in the store, he was patient with us, and let us take our time,…read moreunbothered, while reviewing the selections. The installers and their lack of professionalism, however, are the reason for the lower score. They refused shoe covers and walked with their shoes through the house, then tracked dust and carpet pieces throughout. They left water bottles, damage to the baseboards and walls. It felt like they were more in a rush to get done than to get the job done correctly. After discussing this with Jim, he wasn't phased by the issues and said we should have expected a little cleanup despite being told the installers would clean up after themselves. They were instructed to leave the old carpet for us to throw out, but they didn't bother to bag it up for trash. We paid $1500 for two rooms and I still had to do a lot myself. We wanted to support a local business but the whole effort was pretty average.

Good communication, fair price, great workmanship. Quick to respond for estimates and job…read morecompletion. Highly recommended!

Over the past twelve years, I've had General Masonry Construction handle several projects for me,…read moreincluding building a wood burning fireplace and chimney and replacing my front walk and stoop. Their work is excellent and their prices are very reasonable (their price for my fireplace and chimney was less than half of a quote I got from another contractor). I have received many compliments on the design and functioning of my fireplace. Their staff is very professional and helpful. I would recommend General Masonry Construction to anyone considering a masonry construction project. Paul L. (Northbrook)