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Mt Prospect, IL

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Michael Kautz Carpets

3.0 (18 reviews)
Closed • 10:00 am - 5:00 pm

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Loose flooring in closet.

His flooring guys are amatuer at best. They can't properly floor around doorways. I was pretty disappointed to see that this is how they do their flooring in residential homes. These pictures are just from one room.

Carpets removed and replaced 12 years ago
Art C.

I have had Kautz Carpets remove my old carpet and played placed hardwood floors about 12 years ago. Last year I had them remodel my whole dental office with a sleek modern look with porcelain floors and a beautiful theme. It was exceptional service and results from beginning to end. Highly recommended. See the pics!

a hardwood floor

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18 years ago

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2 years ago

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2 years ago

They never got back with an estimate. I was going to do several rooms. A gentleman came to measure then...nothing

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4 years ago

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6 years ago

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4 years ago

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5 years ago

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6 years ago

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18 years ago

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11 years ago

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8 years ago

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12 years ago

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11 years ago

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14 years ago

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13 years ago

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10 years ago

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Review Highlights - Michael Kautz Carpets

“Joe at Kautz Flooring has done tile, hardwood and carpet installations at the property I manage in the South Loop.”

Mentioned in 2 reviews

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American Carpet Distributors - Custom runner for staircase

American Carpet Distributors

(579 reviews)

5-Star Review!!! Larry and his son walked me through the…read moreentire process and provided a price that was hard to beat. The carpet I selected was top-shelf quality, and the installation team couldn't have been more professional or done a better job. A few seams are visible, but that was expected and was actually the result of not ordering excess carpet unnecessarily, which I appreciated. The installation exceeded my expectations, and the crew treated my freshly painted home with the same care and respect as if it were their own. I intentionally waited before writing this review to make sure everything performed as expected over time. Now that I've had the opportunity to live with the finished product, I can confidently say I'm extremely happy with the results. When I need additional carpet in the future, Larry at American Carpet Distributors will be my first phone call. Highly recommended!

I was very fortunate to find American Carpet Distributors. Larry came out to our home, showed as…read moresamples and went over all of the options that made sense. His professionalism was off the charts and the entire process went far better than anything I could've imagined. Certain companies are very particular as far as what they're willing to move furniture wise but I had no such issues with American. The entire installation process was quick and easy. Our new carpeting is awesome and I couldn't be happier. Highly recommended!

312 Flooring - We have you covered for all of your carpeting needs!

312 Flooring

(223 reviews)

Need flooring done? Request for Juan! There's a reason everyone keeps requesting him. Juan and his…read moreteam do GREAT work! I had vinyl flooring installed, along with floor leveling, painted baseboards, and painted trim. From start to finish, they were on time, professional, polite, and cleaned up after themselves. Most importantly, they did an awesome job! Juan took the time to listen to my concerns and identify some of the more problematic areas. He came up with great ideas and practical solutions that made a big difference. If you ask Juan for his advice, take it, you won't regret it! He clearly knows what he's doing, and the quality of his work speaks for itself. Highly recommend Juan and his team!

I highly recommend 312 Flooring -- they fixed a serious installation disaster. I cannot say enough…read moregood things about 312 Flooring. A previous contractor had installed LVP flooring in my mother's condominium so improperly that it created significant issues and posed a safety concern. I initially contacted Pete at 312 Flooring after finding the company online, simply hoping to get expert advice about the poor installation. Pete generously took the time to explain how the flooring should have been installed and what needed to be corrected. At that point, I was only seeking advice--not expecting to hire anyone. His knowledge, patience, and willingness to help impressed me so much that I called back to see whether 312 Flooring could repair the work the other contractor had left behind. They absolutely could--and did. The team handled a challenging project with exceptional skill and attention to detail. Their team assessed the situation, corrected the installation, and completed the job safely, properly, and with excellent craftsmanship. Communication was consistent and clear from start to finish. The crew was professional, knowledgeable, respectful of my older mom, and went above and beyond to ensure the job was done right. The finished result reflects the high quality of their workmanship. I sincerely regret not choosing 312 Flooring initially, and I would recommend them without reservation.

Century Tile & Carpet - Supplies for our small bathroom

Century Tile & Carpet

(47 reviews)

We recently rehabbed our old bathroom and purchased a lot of tile and grout, etc at the Mt Prospect…read moreCentury Tile store. We made MANY visits to the store to choose tile, get last minute supplies and extra tile, ask questions and so forth. The staff was always helpful and patient. If some product wasn't in stock, they were always able to get it from their warehouse by the next morning. When the project was completed we returned plenty of unused tile. The return process was very easy: they unload your car at the back door and you go around to the front to get reimbursed on your credit card. No hassle. Our bathroom project was an ordeal, but Century Tile made it easier.

On this cloudy Chicago morning, I sit at my desk with the Century Tile paperwork at my side, ready…read morefor the file. Today, thank heaven, the sun is not spotlighting my failed floor, which is noticeably higher than the adjacent living room floor, like somebody screwed up, and has a bubble about six inches in, as well as a slightly sunken and irregular area, both just at the threshold where the sun relentlessly reveals the defects every bright morning. And all day long, for that matter, but I try not to look. God knows I tried. After saving the money for a new floor for ages, I was resolved to practice every due diligence. I therefore examined well the proposal the salesman from the Rand Road Century Tile presented to me, which clearly stated that the existing floor would be removed and disposed of by the company, as we had discussed. That was important to me for practical, not cosmetic, reasons. My Chicago garden apartment has everything low, including the counter-top over my dishwasher. There was precious little clearance, and I was very, very, very concerned the dishwasher would come out easily in case of need, as it had twice before when the below-ground outside wall had been breached by rats and the exterminator needed access to that wall. I had told the salesman this, as well as their installation expert, Mike, who had assured me on his subsequent visit that there would be no reason to worry on that score. He had also assured me, with a look of professional horror, that the floor once laid would absolutely, certainly be 'rolled.' (I'd done a little homework on the tricky installation of sheet vinyl and found that rolling was essential.) But the installers didn't remove the existing flooring as specified by the proposal, and simply laid the vinyl over the top of the old tile, and they didn't use a roller but instead brushed a two-by-four with a glued piece of carpeting over the top. I had protested at the time, but they politely but firmly ignored me, saying Mike had given them their instructions. They were happily done in less than three hours and on their way. And so for my beautiful new floor I was left instead with the bubble and sunken area at the threshold, glowing in every sunrise, and a nagging worry about the dishwasher removal in case of need, all in violation of the proposal I'd been given, or, in the case of the rolling, the verbal assurance Mike had given me. I protested after the fact, of course, since the work came with a'no-questions lifetime guarantee,' and I am writing here to tell you, don't believe it, or rather, be prepared to pony up for legal representation to enforce it. A proposal from Century Tile is worthless. Mike and subsequently other office personnel informed me that the work order following the proposal is what actually rules the agreement (although this is contrary to every other professional proposal you will ever receive), and my work order had clearly said they would 'skim' the floor, as if the client would surely know that contradicted the formal proposal that said the existing flooring would be removed. Which I hadn't realized. And how would I? What, after all, is 'skim'? And now removing the spoiled floor was out of the question, apparently. Mike eventually came out (an hour late and on his phone), pried up the vinyl at the threshold, did some scraping of the rough sunken area, laid down more glue, ignored the bubble further into the room, took a picture, and left. And I was glad. We elderly must cut our losses.The very sight of him provoked chest pain. So I am posting this review of Century Tile in Mount Prospect to say to the unwary senior citizen or single woman, don't go there, or if you do, make sure the work order you receive is in word-for-word compliance with the original proposal, because if they are not, you will pay the same money but you will be up the creek, and Mike will tell you so with a sneer. Go somewhere else. These folks have the shiest down to an art form.

Michael Kautz Carpets - carpeting - Updated November 2026

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