Love this location!! I have always needed storage units for…read morethe past 10 years. This location, by far, has exceeded my expectations. 1st off. They are very upfront with cost just ask. Excellent customer service! Much thanks to Courtney for helping me with all my questions, accommodating my every need, adding on units, finding the push carts, and helping me with all transfers or new larger units. They check on the units frequently through out the day. If the main door is locked, don't panic, call the number and they will come back to help you. The facility is always clean, well lit, lots of parking. If you find anything not working or not well, tell the staff. They are great at helping! Prices are very comparable and reasonable! The building I am at has AC, very good the items I am storing. Great location! Close to Jones, 215, Rainbow. Thank you all for your help!!

Great prices . Friendly people They explain everything in…read moredetail . They don't miss a beat

My storage unit was burglarized. Started our rental in November 2022 and downsized to a smaller…read moreunit September 2024. We returned to add more items to unit on 5/22/25. Our key would not open our cylinder lock. Had to have the onsite manager to drill the lock out. Onsite manager said there were burglaries in November and December 2024 and 1st quarter 2025. Burglaries included drilling out locks and replacing them with another lock. Burglaries through an adjacent vacant units to cut through the wall. We have over 10k of items stolen. Asked the manager why are there no cameras in the hallways and key pad accesss to the building. Corporate does not do it. Spoke with the district manager, he said it will be too expensive for the items and will keep you storage units rental lower (That's another conversation on rental price increases). I found another storage facility nearby that has cameras in the hallways and keypad access. The have twice a day lock checks. We decided to rent with them. Also, why is there no system in place to notify storage renters that there has been burglaries. Manager did say that there was a burglary close to our unit. Today, 5/31/25 - we went to our unit to move out. The key would not turn again. The lock cylinder was jammed. Our unit's roll up door was kicked in and was off the track. Fortunately, nothing was taken this time. With all the reported burglaries, Cubesmart should take action on minimizing the burglaries.

There's a lesbian woman that works here that gave advances to me and it seemed as though once I did…read morenot respond to those advances, she used her power. I was going through a lot personally, and this was holding nightgown that my grandmother passed away in a Christmas ornament that she had made after my brother passed away on Christmas at four years old basically just mine and my daughter's whole life. I paid late sometimes cause I was dealing with a lot mentally. I was about two months behind. I tried to come in three times to pay. I came on off days eventually I connected with her. I paid the minimum payment and she convinced me to pay the rest before my auction date. She said I had time. My storage along with other got broken in to. Something didn't seem right. Nothing was missing. well I came way before that date and she told me my stuff had been auctioned off so I had the sense to Google what she was doing and basically the storage facilities will pretend that your storage got broken into so they have every right legally if it's overdue to auction it off even before the due date. Which is what she did because somehow the person that got my storage was able to bring back wet pictures and journals. A month later. See when I told her it was just old things from my grandmother. Her eyes got his biggest saucers only owed like 200 and something dollars and I lost things that were irreplaceable in haunt me every day of my life. You are a horrible person. You scammed the system knowing I was going to be removing my stuff soon. You used your knowledge to help someone get things that had no value. I'm sure benefiting you in some way. You're a criminal. You knew I'd pay and remove my stuff soon. So you lied straight to my face and used the system to your advantage.

When in Vegas this is my go to for all my storage needs. We have been utilizing green valley…read morestorage for many years! Sabrina is a godsend with amazing deals and customer service. She truly makes the effort on making you feel like family. Their facility is clean and well secure. They have a variety of sizes. I would recommend 100%.

The staff here is wonderful. They are very nice and helpful. Glad we found this storage…read morefacility....Thank you

LOVE LOVE LOVE this location and staff! Managed the way you want all businesses run. They care…read moreALWAYS so kind and helpful. Donna and Logan are THE BEST!!! Convenient location and ease of renting storage AND U-Hauls.

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Absolute garbage facility. Rent was raised twice in a few short months for no reason…read more Moved out and forgot to leave keys since i hired a mover. Scheduled the move out 2 weeks in advance. Immediately called to let the property manager know i forgot the keys. i was told by their property manager (whose name i will leave private) that as long as they see my unique code used on the call box and that my unit is empty, they'll move me out and not to worry about returning the keys. I even offered to bring back the keys and was told it's not necessary. I am now being hounded by public storage to pay not only a month of rent AFTER i moved out, they're stacking monthly late fees on top of it since i didn't return the keys. They clearly didn't do a check out inspection when i left, or they would have called me and told me i needed to return the keys. Their new office "manager" is extremely rude and kept telling me she's new and she's just the messenger. Instead of helping me resolve my issue she sent my bill to collections. . She kept telling me the worker gave me the wrong information and i do indeed owe them this money. This is outrageous because they're letting me know almost 2 months later that i do owe them, even though THEIR employee misinformed me. Yes i understand this is on my contract, but that's why i CALLED TO SPEAK TO A MANAGER who assured me it was not an issue. It is not my fault in any way that your manager misinformed me, i would have brought the keys back that day. I spoke to the collections office and told her what happened, she said she does not feel that this is fair and she will take notes. Since then, i am not getting CONSTANT texts from public storage asking me to pay my balance. If they already sent me to collections, there's no reason that they continue to harass me instead of having the collections agency take care of it. Why would i ask a manager something, be told to disregard it, and then be charged and sent to collections? Absolutely disgraceful experience and I will never use public storage again. They are dishonest thieves.

So confused on why someone would call me to confirm my appointment left a voicemail and everything…read moreI call her back and we speak and I confirm my appointment at 4pm . 4pm comes around and there is not even 1 person at the office it's locked as if their closed . Very unprofessional and weird , if you didn't want the business you shouldn't have reached out in the first place.

I was beyond pleased with my storage rental experience at IPI Self Storage on Tuesday, June 28th,…read more2016. I needed a last-minute storage rental and I was able to book them online for a very reasonable price. 10' x 7' Space for $30/month Insurance Required $9/month First Month $15 Service Fee The staff was friendly, knowledgeable, polite and very helpful. The facility was also clean and well maintained. IPI took care of my special requests and the customer service was top-notch as far as communicating with me online and on the phone. I will be recommending this place to my friends and family who are looking for storage service. Thanks for the awesome experience!

WARNING: Do not rent here!!!!…read more We rented a storage unit here for years, and unfortunately, our experience with the onsite manager was extremely disappointing. He is rude and confrontational. Interactions with him often include him going off on you. After being long-term customers, we were suddenly evicted over an alleged issue with our access code (to note the gate there is often shotty). The manager escalated the issue, followed us at full speed in his vehicle, and claimed that we were a threat to his safety. A claim that was completely unwarranted and untrue. After years of being customers, we expected to be treated with basic decency and respect or the bare minimum professionalism. Unfortunately, that was not our experience. I feel saddened about our experience, disheartened at the way we were treated and would advise anyone to think twice before renting here. Not worth the money, the harassment, or the disrespect.

This is a superb storage facility. I rarely write reviews, but when I returned my motohome for…read morestorage I inadvertently left the light on and door open. Within a few minutes the manger Lennette called to let me know so I could come and secure everything and she closed the door in the meantime. Between her and Mark the assistant manger they really monitor what goes on here. David M.

Lennette is always so helpful and accommodating. I wouldn't have my storage anywhere else.read more

Kindness makes life grand and the world truly turn !…read more Life can sometimes we challenging, our lives and the move were saved from the kindness at this local office. We have a big safe that needs to be safely moved! Nikki was here for us. We needed a big dolly that could move around 700 pounds. After many calls around the area on less than a half hour notice the staff here were able to help us. Kindness and love make the world a better place. Thank you to the team here. Nikki you're absolutely a life saver. When you need any sort of support with U-Haul moving or storage, based upon their kindness this is the place to go. After all said and done the dolly on short notice made the trip possible to Kentucky.

Everyone was friendly and helpful. I picked up the trailer on time, and there was someone there to…read morehelp me connect. It was the same when I returned. Very good experience at a very reasonable price. They even offered cold water and a few snacks when I returned.