I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!

great owner and business helps out alot makes the job easy been using them for 2 yearsread more

Came in to inquire about mailboxes and had an amazing conversation with Dru who was knowledgeable…read moreof the products they offer! The store is also clean and welcoming!

Made a reservation over the phone through another location and they confirmed. I was there within 5…read moreminutes of speaking to the person that made the reservation and they were on lunch when I went there. No one was there and the doors were locked at 1pm on a Monday. I guess you can try to rent from them, will they be open? It's a gamble

Storage one lo mejor está Todo muy limpio siempre el personal es muy amable la seguridad es…read moregenial un lugar muy confiable para guardar tus tesoros y los precios al alcance de tus necesidades gracias storage one

I had to ship some items that were really fragile to central Wisconsin from Vegas so needless to…read moresay I was worried about the journey. From start to finish Chris and his family helped explain cost and everything else. One of the items that needed to be sent was about 100 years old (found that out from my family after I had shipped it) and it was packaged so well when it arrived with the other items. To give some clarity on its journey, I had 2 chairs, a 100-year-old tea set and some fragile wall oddly shaped art that all went on one pallet. The pallet according to the tracking was transferred about 6 times on other trucks to make it here so it was bumped around countless times in terminals being loaded and unloaded. All arrived with 0 scratches, dents and fully intact. No better feeling then unpacking everything and seeing it in the condition I sent it in.

You would think a business like this would be on top of their game and customer service. Called on…read morea Thursday to place a small B2B order, went through 3 employees that didn't know what was going on, finally the owner got on the phone and took my business card number to submit payment, and I was told I would get a call Friday when the boxes came in to pick up and get my invoice. Friday came and went and I never got a call. I called Monday of the following week and was told I could pick up the boxes. I arrive only to find out that my boxes were never ordered and payment was never taken. The irresponsible owner wrote down my business card number on a piece of paper and apparently lost it. They acted like it was no big deal, were very unprofessional and rude. Do with this message what you will..

When times get stressful, sometimes feelings are missed directed. I want to apologize for my…read morereview, I should not have went this far. Thanks for accepting my apology Carolyn!

I only need a storage unit for a couple months... Lies we…read moretell ourselves. This place is great. Cindy and Paul are awesome and friendly. We can access our crap easily, and the climate controlled aspect is a big win. Priced great, right size, friendly people. I've recommended to several friends.

Great quick service! Went in on a Wednesday, 3p. Was immediately greeted, and got my package out…read moreasap just in time for usps pick up.

Amazing place to visit clean good crowd of nice friendly people great selection of stuff I always…read morevisit every time I'm in Vegas

If only I could give 10 stars. Leury, Elsa, and Hunter were the best! The communication from the…read moremoment I texted to get a quote to the last box in my new place was top tier. They made my move from Las Vegas to Los Angeles so so easy. It was the easiest move I've ever had. I HIGHLY recommend these guys. They treated our stuff like it was theirs and were very accommodating. Thanks again for everything!!

I would highly recommend this company to anyone moving. They are very responsive to messages.They…read morehad great follow through and answered all my questions. I moved this past Sunday. My items were all handled with care and the team was very efficient even though I have some heavy pieces of furniture. They also swapped the appliances in the homes for me. Max, Hunter, E and a gentleman whose name started with an R (don't want to misspell it) were friendly, polite and respectful. The price was reasonable too. Thank you!

This has been the best storage facility I've ever rented from. I've had several units over the…read morecourse of 3-4 years. First, the folks in the office are the nicest people!! They are always so friendly and have gone above and beyond for me on so many occasions. Second the facility is super clean and well maintained. I never see trash laying around, lights out, everything looks new. I also really like that app interface so there's no locks to cut (although you can use a lock if you want to) but the lock can be controlled with your phone instead of a key. This technology also allows you to be able to monitor your unit from your phone at all times to be sure it's locked and secure. Overall, the office staff, combined with the cleanliness and technology they utilize made this a top pick for my storage unit needs. I would highly recommend it.

I paid Golden State Storage Blue Diamond $92 in advance while I was in the middle of a move. Their…read moreconfirmation assigned me a unit and listed a rental period beginning September 7, but it also clearly stated that signing the lease was required to finalize the rental. I never signed the lease, received a gate code or lock code, accessed the unit, stored property there, or took possession. A representative scheduled an appointment with me for 8:00 a.m. I could not locate my identification by that time, and at approximately 9:00 a.m. I attempted to complete the paperwork online before driving over. I discovered that everything had already been voided. When I called and asked whether my paid transaction had been canceled because I did not complete everything precisely at 8:00 a.m., the manager started talking over me ... basically, explaining that because I hadn't updated my ID by 8 AM on the day of my reservation, they canceled it... Then she told me to find another storage facility and hung up on me. Golden State then issued a receipt claiming that I had been moved out, even though I never moved in and their own email said the unsigned lease had not been finalized. A separate receipt shows that a $92 credit was submitted to my card. The treatment, sudden cancellation, contradictory dates, and inaccurate move out record were unacceptable. I have escalated the matter to corporate and requested a complete explanation and correction of the account history. I mistake bish negatively impacting the bottom line lol

Mailed out an envelope that couldn't be bent & mailed to Utah. The associate, Cash, I believe his…read morename was, super nice & helpful. He did exactly what I needed to do. Very laid back, but his customer service was appreciated.

Charged me $1.59 for 1 stamp…read more What a total rip off. Imagine the markup on EVERYTHING else? I had the addressed envelope, all I needed was 1 stamp!!!